Cumberland Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cumberland Hotel

Lobby
Exterior
Miscellaneous
Lobby
Miscellaneous

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Belle Isle Street, Workington, England, CA14 2XQ
  • Funtastic Softplay Centre
    ‪13 min walk‬
  • Opera Bingo
    ‪15 min walk‬
  • Helena Thompson Museum
    ‪20 min walk‬

Room options

Family Quadruple Room, Ensuite

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Ensuite

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Cumberland Hotel

Workington hotel with free WiFi
A 24-hour front desk and free WiFi in public areas are available at this hotel. Weekly housekeeping is available.
Cumberland Hotel offers 30 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided weekly.
Public areas are equipped with complimentary wireless Internet access.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Cumberland Hotel Hotel
Cumberland Hotel Workington
Cumberland Hotel Hotel Workington

Cumberland Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 8 out of 16 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

3.0/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

8/10 Good

Rio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Surprised
The hotel is centrally located. I had a comfortable room and it was clean. Plenty of coffee and tea. Needs refurbishing hotel wise but I wss surprised it was quiet and comfortable
Stayed 1 night in Oct 2024

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible in every way Remove this hovel from listings!
Stayed 1 night in Sep 2024

6/10 Okay

Jahangir

Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was given had no shower screen, this had been ripped/removed off the wall prior to me arriving (room 101) Moved to a 2nd room (122) - Dirty walls, dirty towels, tea and coffee placed on a chair, with no chair to sit on to drink your drink, if you placed the kettle on the ground the lead was not long enough to reach the wall socket !! Hairs left in sink in the bathroom from previous occupants. no power sockets close to the bed to charge a phone etc, no table to sit at to work (just as well as there was no chair!!). Looked like the door had previously been kicked in, and the repair carried out was like a nursery school effort, they had kindly left a 4” screw sticking out of the door facing next to the handle for me to catch my hand on!! Outside the room, the rail in the stairwell had been ripped off the wall and a dangerous, very sharp piece of metal had been left sticking out the wall from the rail fixing !! I had previously stayed at this hotel, and although i could never claim the hotel was luxurious, rooms 124 and 119 were acceptable!!, but safe to say I will never return after my experience this week !
Stayed 2 nights in Sep 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Despite a national number ringing me before we arrived and checking time of arrival. I waited in reception for 20 minutes to be shown to my room. I banged my head walking up the stairs, the room was beyond basic. A sheet on the bed no duvet, sash windows that rattled and let the cold in, the shower door fell off, no soap, a used pair on men’s pants found on the window cill in the en-suite, on second day there was a leak from the ceiling dripping/pouring onto both the toilet and shower, bedside sockets fell apart in my hands and the general condition of the communal areas of the hotel was both dated , dirty and un-usable. One wall hook in the room/en-suite so I had to choose between the towel (1 provided) my coat or clothes- none of which I was prepared to put on the floor given the cleanliness was set by the used pants found!
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nick

Traveled with family
MTB
Stop over for a Mountain biking trip with my son. Needed somewhere to stay and this did the job.
Stayed 1 night in Aug 2024

2/10 Terrible

Sami

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not what i book it online everything was terrible i booke to single bed and it was only one bed plus window was not working couldn’t open it plus tv was not working i got all the pics .I requested baby cot and that was broken as wll
Stayed 2 nights in Aug 2024

2/10 Terrible

Nichola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Very Basic ,
This hotel needs a serious refurbishment. No staff about, it looks like it’s been or going to be migrant accommodation. I wouldn’t book again
Stayed 2 nights in Aug 2024

6/10 Okay

Ernest

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Outside of main areas but no problem if you driving. Clean and oeacfull hotel. Will be coming back. Thanks
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness
Room was exceptionally hot with a window that wouldn't open. On request I was immediately re-located to a more suitable room and the staff were very helpful.
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Gavin

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel in Cumbria
Stayed 2 nights here. No towels, no power for tv, most uncomfortable beds. I stayed for 2 nights last weekend and have had a sore back for the past 3 days. No one at reception. Need to call a remote number and the eventually pass on your requests.
Stayed 1 night in Jul 2024