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Best Western Plus Plaza Hotel

2.5 star property

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Photo gallery for Best Western Plus Plaza Hotel

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly

Explore the area

Map
116 E Park St, Thermopolis, WY, 82443
  • Hot Springs State Park
    ‪1 min walk‬
  • Bighorn River
    ‪1 min walk‬
  • TePee Pools and Spa
    ‪5 min walk‬
  • Worland, WY (WRL-Worland Municipal)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (2nd Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (1st Floor)

Standard Room, 2 Double Beds, Non Smoking (1st Floor) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (1st Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Honeymoon Suite, 1 Queen Bed, Non Smoking (2nd Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Plaza Hotel

Thermopolis hotel with outdoor pool
An outdoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Plaza Hotel offers 36 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Thermopolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Plaza Hotel features an outdoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a library, a vending machine, and concierge services. Onsite self parking is complimentary.

Best Western Plus Plaza Hotel is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day, plus a deposit of USD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 30.00 per day
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Plus Plaza Hotel
BEST WESTERN PLUS Plaza Hotel Thermopolis
BEST WESTERN PLUS Plaza Thermopolis
Best Western Thermopolis
Thermopolis Best Western
Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Thermopolis
Best Western Plus Plaza Hotel Hotel Thermopolis

Best Western Plus Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 839 reviews
Rating 8 - Good. 234 out of 839 reviews
Rating 6 - Okay. 81 out of 839 reviews
Rating 4 - Poor. 46 out of 839 reviews
Rating 2 - Terrible. 31 out of 839 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just us
Wonderful chance to relax and refresh. Will be planning another trip soon
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Stayed 1 night in Nov 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

2/10 Terrible

Stacey

Disliked: Cleanliness, property conditions & facilities
The front desk staff were very nice and helpful but the rooms were absolutely filthy, the beds and pillows were very uncomfortable. Would not stay here again or recommend it to anyone
Stayed 2 nights in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close location to hot springs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Good stay!
Great old building with lots of history
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, loved it.
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel. The rooms where modern and very nicely decorated It was nuce and quiet. Pet friendly. Very nice gentleman services the breakfast. Had a wonderful stay.
Stayed 2 nights in Oct 2024

4/10 Poor

KIM

Liked: Cleanliness, staff & service
Cute historic building. But could hear people next to us. Beds were short due to footboard and very uncomfortable. Husband has some back issues and was up at 3 am. I was not any better with the other bed. Unusually for a Best Western.
Stayed 1 night in Oct 2024

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not desirable.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent returning customer
Comfortable stay, friendly staff, and easy parking. Absolutely love the hot tub spring being open 24/7. We come here once a year and will continue to do so.
Stayed 2 nights in Oct 2024

8/10 Good

Steven, Denver

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent location. About the friendliest staff I have ever experienced. Overall it is a great hotel. There are many parts of the property that need a little attention, but it seems like they are in the process of fixing a lot of things up, so likely by the time you stay the property will be as excellent as the staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Staff & service, amenities, property conditions & facilities
Always a special stay. Located in the Hot Springs State Park, this historic building is a great stay. Location, staff, hot tub, and breakfast are all 5 star!
Stayed 1 night in Sep 2024

2/10 Terrible

Tim

Disliked: Amenities
The hotel is old, which wasn’t a problem. The public areas were clean and well maintained. Our room looked clean, but the curtains were ragged, the some of the windows lacked screens. That was important because the air conditioning wouldn’t work so we had to open the windows. Our biggest complaint was there was NO room housekeeping at all. We had to go downstairs to ask for fresh towels, coffee pods and soap refills. The rooms were quite expensive, about $200.00, per night. We had expected much better from a Best Western branded hotel. What we found was service from a super budget hotel. There was a sign, behind another sign on the counter stating the hotel cannot get housekeeping staff and so they can’t do daily room maintenance. The notice advised we could request service, but it was too late by then. If there is not going to be service then the hotel should reduce the price accordingly. The breakfast was good, and the attendant cheerful. The hotel is very nicely situated, in front of the river. The park surrounding the property is lovely.
Stayed 3 nights in Sep 2024

6/10 Okay

Reiner

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The ice machine was broken and there seemed to be only one.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in a magnificent part of the world
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you can pull right up to your door to unload luggage
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerry

Stayed 1 night in Sep 2024

4/10 Poor

Bruce

Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work because cable box missing.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024