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Hotel Altus Palace - Destigo Hotels

5.0 star property

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Creator video - submitted by Anastasia Po Photo
Interior
Exterior
Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
$148
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Place, Wroclaw SPA Center
    ‪1 min walk‬
  • Place, Wroclaw Market Square
    ‪7 min walk‬
  • Place, Wroclaw Town Hall
    ‪9 min walk‬
  • Airport, Wroclaw (WRO-Copernicus)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room

10.0 out of 10
Exceptional
(8 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Double Room (with Mezzanine)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Apartment

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Exclusive Apartment

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Altus Palace - Destigo Hotels

5-star hotel in Wroclaw City Center
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and safes. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
In addition to a full-service spa, Hotel Altus Palace - Destigo Hotels features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 3 meeting rooms and coworking spaces. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2022.

Hotel Altus Palace - Destigo Hotels has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
WIERZBOWA 15 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LOBBY BAR - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 378 out of 450 reviews
Rating 8 - Good. 52 out of 450 reviews
Rating 6 - Okay. 12 out of 450 reviews
Rating 4 - Poor. 3 out of 450 reviews
Rating 2 - Terrible. 5 out of 450 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ofer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great staff was very friendly room was a little on the hot side
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! this hotel is everything as a frequent solo traveler it exceeded my expectations best hotel I have ever stayed in it’s an easy 5 star all round from me. Every member of staff within the hotel were extremely welcoming, helpful and friendly. I stayed in the mezzanine room with views overlooking the gardens simply stunning, made use of the spa facilities which were included in the room rate and such a relaxing space. I returned from being out one evening to the room and cookies had been left on table with a lovely note, curtains had been closed and all cozy for the evening such a lovely gesture. Breakfast the following morning was amazing such a great variety to choose from and you also had a choice from the Al a carte menu. If you haven’t already visited this hotel then you should 100% recommend thank you for a wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Wojciech

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent walkable location, very clean . The staff was very friendly. Michelin recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 5 star with great service. Enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, the bed was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Colin, Stow

Stayed 1 night in Aug 2025

10/10 Excellent

Colin, Stow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remolded palace was elegant and pleasing for those who can appreciate the art deco styles. The staff was very helpful. The restaurant was excellent. We lkke the convenient location where it was a short walk to the train station anx thd old town center. It was a great location for tourists visiting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harold, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. Located next to the old town and working a lovely park.
Stayed 3 nights in Aug 2025

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world luxury in convenient central location

Fantastic room [the larger suites], solid breakfast and service at restaurant. Jacuzzi and Saunas is a great place to relax - very clean. What could be improved is to provide body wash small bottles n rooms with bathtub. Gym, while good use of space, is tiny and could have heavier dumbbells to get a workout Also, has dog friendly rooms in case travling with family/friends that have small dogs. Location next to park and creek ideal for walking, jogging, and biking. Overall 9/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean. It is within a walkable distance to the city center and multiple restaurants. The noise level from the street can be overwhelming at times (especially with the trams passing). The noise made it challenging for us to get rest. We were also surprised that the staff did not offer to help with our luggage given the 5-star rating. Overall, the stay was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Marcin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad hotel but not necessarily worth the price they are asking for it. I stayed one night and frankly, you are getting all the same experience in any decent chain hotel - just at a more reasonable price. Maybe it’s just me not feeling the pompous vibe of this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Alok Rajesh, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walkable to old town square.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with a nice sauna. Very friendly and helpful staff 🙂. We really enjoyed our stay.
Stayed 2 nights in Jul 2025

4/10 Poor

mark

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A limited hotel with less than adequate facilities and rude staff! We won’t be using this hotel again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian

Beautiful hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

6/10 Okay

sylwia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is located directly next to public transportation which creates a very noisy environment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025