8/10 Good
Bruce
Traveled with partner
Sep 27, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quirky and stylish and located within a fairly short walk of the hubbub of the town center and the old market place.
I really wanted to love this property, which largely I did but have to mark it down due to a few problems.
The first room we were given, with a beautiful vaulted brick ceiling, clearly had a problem with the air-conditioning and was at a 25.5 temperature when we arrived which was far to warm to sleep in. We left the room for an hour or so and the temperature didn't drop. We were moved into an alternative and this was little better. So, again we asked reception to try and sort for us.
Eventually, after being told that we would have to wait for a technician, a member of the reception team offered us a choice of (upgraded) rooms. One of which we chose and our stay started properly once we moved our things for the third time.
Again, we still wanted to love the hotel but I noticed that the table lamp on the desk had been unplugged and we realised why when we tried to reconnect it - only to find that bare wires were sticking out of the switch - I guess that's why it had been unplugged. Just a bit sloppy.
Breakfast was sensational and the choice and quality of options were amazing. It made us regret not having eaten in the restaurant.
Still enjoyed our stay and the the whole place was spotlessly clean - but just a bit disappointed by the lack of attention to detail on maintenance.
Bruce
Stayed 3 nights in Sep 2024