*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Crowne Plaza Wuxi City Center, an IHG Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 1141 square feet (106 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Onsite self parking is complimentary.
Crowne Plaza Wuxi City Center, an IHG Hotel has designated areas for smoking.
- Express check-in
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Wheelchair accessible
- Conference space size (meters) - 106
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Total number of rooms - 400
- Number of floors - 22
- Number of buildings/towers - 1
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Full-service spa
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2007
- Free WiFi
- Sauna
- Health club
- Free wired internet
- Number of coffee shops/cafes - 1
- Children's club (free)
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 5
- Conference space size (feet) - 1141
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Vending machine
- Arcade/game room
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
- DVD player
Room Amenities
Crowne Plaza Wuxi City Center, an IHG Hotel offers 400 accommodations with DVD players and minibars. Beds feature down comforters. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. This Wuxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Dial-up internet access
- Private bathroom
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Pay movies
- High-speed internet access
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- DVD player
- Blackout drapes/curtains
- In-room massage available
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Down comforter
- LCD TV
- Deep soaking bathtub
- Rainfall showerhead
- Bathtub or shower
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Wired internet access - surcharge
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Paulaner Brauhaus - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Feng Huang Lobby Lounge - Onsite coffee shop.
Fang Yuan Cantonese - This restaurant serves lunch and dinner.
Cafe Berlin - This buffet restaurant serves breakfast and brunch.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Rollaway bed fee: CNY 250.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 12:30 PM
Check-out
Check-out time is 11:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 250.0 per stay.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crowne Plaza Wuxi City Center Hotel
- Kempinski Wuxi
- Kempinski Wuxi Hotel
- Wuxi Kempinski
- Wuxi Kempinski Hotel
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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