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Hyatt Regency Wuxi

5.0 star property

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Body treatments, hydrotherapy, aromatherapy, deep-tissue massages
Suite (Diplomat) | Premium bedding, pillowtop beds, minibar, in-room safe
Indoor pool
Flat-screen TV, iPod dock
Fridge, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
109, Renmin Zhong Road, Wuxi, Jiangsu, 214000
  • Nanchan Temple Antique Market
    ‪1 min walk‬
  • Nanchan Temple
    ‪1 min drive‬
  • Wuxi Grand Orient Department Store
    ‪2 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪17 min drive‬

Room options

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  • Pool
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  • Parking included
  • Free WiFi
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The price is $100 total
includes taxes & fees
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About this property

Hyatt Regency Wuxi

5-star Wuxi hotel, connected to a shopping center in Liangxi District
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Hyatt Regency Wuxi offers 348 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, Hyatt Regency Wuxi features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 20236 square feet (1880 square meters) include conference space. This Art Deco hotel also offers spa services, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Hyatt Regency Wuxi has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Yue Fu 65 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Mian Dian - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
La Cucina - This steakhouse specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Market Cafe
  • Mian Dian
  • The Lounge
  • Yue Fu 65

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,236 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 67 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hyatt Regency Wuxi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 129 reviews
Rating 8 - Good. 34 out of 129 reviews
Rating 6 - Okay. 8 out of 129 reviews
Rating 4 - Poor. 4 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very nice and clean. The hotel is very quiet and clean staff is very friendly and attentive. Restaurant are not as good as they should be. Other than that the hotel is very to stay at
Stayed 6 nights in Mar 2025

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this hotel except that one can not adjust the room temperature.
Stayed 1 night in Dec 2024

10/10 Excellent

jiaming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and convenience parking
Stayed 1 night in Sep 2024

10/10 Excellent

HAOTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2024

4/10 Poor

ji yeong

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our research m was too hot but they make bed us to a different room which was fine. Service was good. Breakfast was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good. Definitely stay here next time in Wuxi.
Stayed 1 night in Apr 2024

8/10 Good

Jiankun

Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

LIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend breakfast can be very busy and sometime you have to waiting for a seat.
Stayed 4 nights in Nov 2023

2/10 Terrible

Bin

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very comfortable and clean.
Stayed 2 nights in Feb 2021

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities

WAY TOO HOT

Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Stayed 2 nights in Dec 2020

6/10 Okay

xue

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service is impeccable

I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Stayed 2 nights in Nov 2019

8/10 Good

Ailin

Stayed 2 nights in Dec 2019

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Alan, San Jose, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel of WuXi, adjacent lots of restaurant and coffee shops, staff at hotel are all friendly, surprising they have 24 hours gym services.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

WENKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wise choice

The hotel is spacious, clean and quite. It is adjacent to the center of the city and has a few steps to the metro.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Very good hotel will stay there again next time, convenient location to food and shops
Stayed 2 nights in Dec 2018

10/10 Excellent

Megan

Great place to stay

Very comfortable and the staff are lovely
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars except for wifi and food

Wifi speed was poor. Food was average. Everything else about the stay was excellent though, especially the warm and attentive service.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018