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Balcon del Alferez

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balcon del Alferez

Game room
Exterior
In-room safe, free WiFi
Flat-screen TV
Breakfast, lunch, dinner served; Regional cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Prolongación de Allende No. 6., Xalapa, VER, 91000
  • El Agora
    2 min walk
  • Juarez Park
    3 min walk
  • Palacio de Gobierno
    3 min walk
  • Xalapa, Veracruz (JAL-El Lencero)
    29 min drive

Room options

View all photos for Suite

Suite | In-room safe, free WiFi

Suite

  • 431 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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Kids pool
Parking included
Free WiFi
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About this property

Balcon del Alferez

3-star Xalapa hotel with restaurant
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Balcon del Alferez offers 8 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Xalapa hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Balcon del Alferez is a smoke-free property.

Hosteria La Candela - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking; reservations required

Food and drink

  • A restaurant

Restaurants on site

  • Hosteria La Candela

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Balcon Alferez Hotel Xalapa
Balcon Alferez Hotel
Balcon Alferez Xalapa
Balcon Alferez
Balcon del Alferez Hotel
Balcon del Alferez Xalapa
Balcon del Alferez Hotel Xalapa

Balcon del Alferez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 125 reviews" "
Rating 8 - Good. 43 out of 125 reviews" "
Rating 6 - Okay. 10 out of 125 reviews" "
Rating 4 - Poor. 2 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jared

Traveled with group
Liked: Cleanliness, staff & service
Great parking, location, &price but lacks comfort
Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
Stayed 2 nights in Mar 2024

10/10 Excellent

Nurudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente!
Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location near the center square. It is a few minute walk to other activities as well. The room was spacious and clean
Stayed 2 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente!
Great little hotel in the central. Very clean and friendly. Super price!
Stayed 1 night in Mar 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Stayed 2 nights in Dec 2018

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice urban runaway.
Beautiful views from the room, convenient location.
Stayed 1 night in Oct 2018

10/10 Excellent

SteveD, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright spacious and quiet with good beds and a strong hot shower - this is in annex of the main hotel which is a block away so you have to communicate via intercom to open the door and to check in - We arrived at 4 AM and had no problems checking in - Great location only a block away from the beautiful Juarez park and the center of town - stayed for a week and quite happy with the place - Good free Internet, free water and coffee every day
Stayed 5 nights in Aug 2018

8/10 Good

JUlian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Not as advertised
The listing states that there is air conditioning, however the AC unit wasn't connected and it was hot in the room. There was a fan provided. The listing also says there is a flat screen TV, it was not. (Not a big deal except there was a USB device I needed to plug in) Front desk is not 24 hours and there wasn't enough TP provided so we had to wait until the next day for more. Checkout time was listed at 2pm online, but I think it was actually 1. That ran my credit card without asking if that's how I wanted to pay. It was a very clean hotel and water pressure/temperature we're both excellent.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel within walking distance to downtown
I’ve stayed two times at this hotel in the past three months and looking forward to staying a third time soon. Simply put, the price, the location and the staff are irreplaceable.
Stayed 3 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and hospitality. The Meson restaurant is excellent and you get a coupon for 10% off for each day you stay.
Stayed 2 nights in Jul 2017

8/10 Good

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Think twice about this one
Room was bleak, balcony a rectangular white box with floor consisting mainly of grate w/view of parking garage. No plants, nothing. Jr Suite has microwave and fridge, but not a kitchen utensil or plate in sight. I had trouble with the in room security box. Twice staff came to help me, and after each time the combination, once again, would not work. Finally I gave up. No front desk staff is there after 5 on weekdays, or at all on weekends. Felt a bit creepy at times. All this being said. The front desk staff, housekeeping, and maintaince staff were all kind and helpful. Oh, it was quiet. That part was nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent combination between price and comfort
Beautiful rooms

8/10 Good

Alan, Hurst, Tx

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to Parque Juarez
I booked our one week stay, online, and everything went very smoothly. Check-in was fast and easy, and the room was bright, clean and spacious. There was a lot of street work happening on the other side of the block, causing A LOT of traffic to be rerouted directly in front of our room, and it was very noisy. If not for that, I'd have rated everything excellent. (It looks like the traffic should return to normal in the not too distant future).

10/10 Excellent

Juniper, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week long stay
We were originally booked for 2 nights but ended up extending for a week. This hotel was great for us. The room was large and received a lot of sunlight. We had a table and balcony and one wall was all windows. (Gardenia room) The wifi was strong for working (we are digital nomads) and the hot water was HOT. The lighting in the room was fantastic and it was also nice to receive bottles of water everyday. Breakfast was served at their restaurant around the corner and was something I looked forward to every morning. The only downside is that the room gets chilly in the evenings!

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Manuel Ventura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Cama dura. Mucha luz, las cortinas no cubren la totalidad de las ventanas. Hace falta una mesa o tocador para colocar los artículos personales. Mucho ruido en la zona
Stayed 1 night in Jul 2024

8/10 Good

Omar

Stayed 2 nights in Jul 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Heriberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JOSE RAMIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grata experiencia!!
El hotel es sencillo, pero todo muy limpio y ordenado, el personal muy amable y servicial. Su restaurante fue una maravillosa sorpresa. Altamente recomendable.
Stayed 1 night in May 2023