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OYO Hotel Museo

2.5 star property

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Photo gallery for OYO Hotel Museo

Restaurant
Lobby sitting area
Standard Room, 2 Double Beds | Desk, soundproofing, iron/ironing board, free WiFi
Limited parking
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk
$33
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
AV. RUIZ CORTINES 802, COL.UNIDAD MAGISTERIAL, Xalapa, VER, 91010
  • Place, Museo ex-hacienda El Lencero
    ‪5 min walk‬
  • Place, Xalapa Museum of Anthropology (MAX)
    ‪10 min walk‬
  • Place, Los Tecajetes Park
    ‪2 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

OYO Hotel Museo

Xalapa hotel with free in-room WiFi
A meeting room, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Change of towels is available on request.
OYO Hotel Museo offers 34 accommodations with complimentary bottled water and complimentary toiletries. Satellite television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

OYO Hotel Museo features multilingual staff, room service (during limited hours), and an elevator. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on request.

OYO Hotel Museo is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking (max 5 spaces per unit)

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • Elevator (72 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MUSEO XALAPA
Hotel HOTEL MUSEO XALAPA
XALAPA HOTEL MUSEO Hotel
MUSEO XALAPA
MUSEO
Hotel HOTEL MUSEO

OYO Hotel Museo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, central location. The staff Teresa and Lupita were great host's. Nice , polite and very helpful. We hope to return again sometime!
Stayed 6 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aunque el estacionamiento es muy pequeño es seguro
Stayed 1 night in Oct 2025

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena atención en general
Stayed 1 night in Sep 2025

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y si lo recomendaré
Stayed 1 night in Sep 2025

8/10 Good

Rocio

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decente
Stayed 1 night in Aug 2025

8/10 Good

sergio

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Realmente fue una muy buena estancia vale totalmente la pena, las condiciones eran buenas pero con un poco pueden ser excelentes un poquito de moho en techo de la regadera y sarro en la llave pero es normal de la zona por el nivel de humedad, la atención de la señorita MONICA si me gustaría destacarla es super atenta, amable y servicial por ella lo valió todo muchas gracias Mónica, definitivamente volvería.
Stayed 5 nights in Jul 2025

10/10 Excellent

Victor manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único detalle es que salían malos olores de la tarja de la regadera de ahí en fuera todo excelente
Stayed 2 nights in Jul 2025

2/10 Terrible

Daniela

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían de darla de baja de la aplicación, es horrible, no me respetaron mi reservacion, no tienen estacionamiento cuando en la aplicación dice que si tienen
Stayed 1 night in Jul 2025

10/10 Excellent

Nadia

Stayed 1 night in Jul 2025

8/10 Good

ALEJANDRO

Stayed 1 night in Jul 2025

8/10 Good

Jose Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Que es muy buena atención amabilidad buen servicio todo al cien lo único malo malo es que no tiene ventilador o climaen la habitacion
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Ramón

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es economico, limpio, la encargada que me recepciono muy atenta así como la persona que me contacto por la mañana, muy accesible para las plazas y hay elevador, tv agua caliente es seguro me Gusto para alojarme
Stayed 1 night in Jul 2025

10/10 Excellent

socorro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Limpio, cómodo para descansar
Stayed 1 night in Jun 2025

10/10 Excellent

Julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

DAISY ARIDAI

Disliked: Amenities, property conditions & facilities
No tienen aire acondicionado y los cuartos son muy pequeños las toallas, tienen mal aspecto. Percudidas y el personal no es amable
Stayed 4 nights in May 2025

10/10 Excellent

Candelaria Jazmin, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
De 6 habitaciones que reserve solo me reservaron 5
Stayed 2 nights in May 2025

10/10 Excellent

Neftalí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salvo por un detalle con el estacionamiento que se resolvió por parte del personal del hotel, todo perfecto
Stayed 1 night in May 2025

10/10 Excellent

Alan Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una cálida bienvenida

¡Una maravilla! Si de verdad necesitas un lugar cálido que te reciba con los brazos abiertos, este es tu lugar. La atención es sumamente cálida, en mi caso, la señora de recepción muy amable y responde cualquier duda relacionada con el hotel. Limpieza excelente, comodidad de las camas ideal. El internet es algo lento pero hace bien su trabajo. Se te avisa que no es pet friendly así que por el simple aviso, ya es un punto. El lugar donde está ubicado es espléndido, solo un punto en contra que está muy cerca de un "hospital" (supongo, porque no pude llegar a leerlo pero si decía "urgencias"), por lo cual hubo bastante ruido por parte de ambulancias.
Stayed 1 night in May 2025

6/10 Okay

Magui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Está pequeña pero limpia, la habitacion bien el agua caliente nunca faltó, la gente amable pero no se queden en los cuartos que dan a la calle no pude dormir por el ruido , es una cale principal hay movimiento toda la noche, en la aplicación dice ventilador de techo o ventilador y NO HAY VENTILADORES, el calor estuvo horrible como nunca en xalapa y entre el ruido y el calor fueron 4 noches sin dormir.
Stayed 4 nights in May 2025

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien por el momento
Stayed 1 night in May 2025

10/10 Excellent

José Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece una estancia buena, la atención del personal tanto de recepción como de limpieza es excelente. El único “inconveniente” por así decirlo es el ruido pero es entendible ya que está en avenida.
Stayed 3 nights in May 2025

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opcion comoda y económica

Un poco complicada la llegada, ya que aun no tenian registrada nuestra reservación, pero trato amable, despues unas horas se resolvió, habitación pequeña pero comoda, estacionamiento seguro y facturación rapida.
Stayed 1 night in Apr 2025

6/10 Okay

Rafael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Buenas recepción
Stayed 2 nights in Apr 2025

10/10 Excellent

José Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025