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Hotel Balcón del Parque

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Balcón del Parque

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board
Property grounds
Reception
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Los Tecajetes Park
    1 min walk
  • State Theatre
    6 min walk
  • Juarez Park
    16 min walk
  • Xalapa, Veracruz (JAL-El Lencero)
    26 min drive

Room options

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Xalapa, an IHG Hotel

Breakfast included
Free WiFi
Air conditioning
Gym
4.7 out of 5, Exceptional, (477)
The price is $61
per night
$73 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Xalapa, an IHG Hotel

About this property

Hotel Balcón del Parque

3-star Xalapa hotel with restaurant
A restaurant, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Onsite covered self parking is complimentary.

Hotel Balcón del Parque is a smoke-free property.

Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 61 reviews" "
Rating 8 - Good. 9 out of 61 reviews" "
Rating 6 - Okay. 2 out of 61 reviews" "
Rating 4 - Poor. 2 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana Luisa

Traveled with partner
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Stayed 7 nights in Jun 2024

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
Stayed 1 night in Nov 2023

10/10 Excellent

RUBEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, limpio y relativamente cerca del centro
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien la habitación es amplia y limpia y cómoda me gustó mucho sin duda volvería
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, me encanto la decoración, Los espacios, el restaurante, la amplitud de las habitaciones, la vista hermosa !!
Stayed 2 nights in Jul 2024

10/10 Excellent

Odilia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bien
Stayed 1 night in Jul 2024

10/10 Excellent

Usiel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Experiencia totalmente satisfactoria, muy buen restaurante.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Excelente lugar, accesible y céntrico.
Stayed 1 night in May 2024

10/10 Excellent

JOSE ABEL LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelente
Stayed 1 night in May 2024

8/10 Good

Fernando

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien, no lo conocía en general todo aceptable, me quedé por que necesitaba estaba cerca del teatro del estado. El personal no es accesible si llegas antes del check in llegue 13:30hrs y tuve que esperar en el restaurante, hasta las 15:00hrs y sin aire acondicionado, he estado en muchos hoteles en varios países del mundo, incluso de las cadenas más importantes y hay más apertura por comodidad del huésped.
Stayed 1 night in May 2024

2/10 Terrible

TOMIRIS DOMINGUEZ

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Rosalia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

ANTONIO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Da gusto llegar y estar ahí.
Stayed 1 night in May 2024

10/10 Excellent

ANTONIO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendable
Aunque no es muy visible desde fuera, el hotel está muy bonito, muy limpio y con excelente vista. La cama está súper cómoda
Stayed 1 night in Mar 2024

10/10 Excellent

Yolanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hoywl y excelente servicio y comida
Stayed 1 night in Feb 2024

8/10 Good

RUBEN, Fortin, Veracruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel está muy agradable con una excelente vista desde las habitaciones hacia el parque de los tecajetes con exuberante vegetación, tiene estacionamiento y la comida del restaurante está muy rica, está ubicado en una calle muy tranquila por lo que si requieres tomar taxi seria de aplicación, solicitándolo a un sito o caminar a la avenida más próxima que estará como a uno 250 metros, sin duda muy recomendable.
Stayed 1 night in Jan 2024

10/10 Excellent

JOSE ABEL LOPEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL LUGAR ESTA PRECIOSO. LA VISTA ES DIVINA Y LA COMIDA RIQUISIMA
Stayed 1 night in Jan 2024