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Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area
Reception
Hallway
Reception
Deluxe Studio, 1 King Bed | Soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000
  • Juarez Park
    ‪4 min walk‬
  • Xalapa Cathedral
    ‪6 min walk‬
  • Palacio de Gobierno
    ‪7 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi

Standard Room

  • 3.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi

Classic Room, 1 King Bed

  • 20 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds | Soundproofing, free WiFi

Family Double Room, 2 Queen Beds

  • 20 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Soundproofing, free WiFi

Deluxe Studio, 1 King Bed

  • 20 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Clara Luna

3-star Xalapa hotel with restaurant
Along with a restaurant, this hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request.
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a business center. Complimentary self parking is available on site.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 12:30 PM.
Hotel Clara Luna has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 100 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 170 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Hotel Clara Luna Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Laura

Liked: Staff & service
Todo muy bien 👌
Stayed 1 night in Feb 2025

10/10 Excellent

Raúl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jan 2025

6/10 Okay

Petra

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Dec 2024

4/10 Poor

RAFAEL

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Yamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuenta con una buena localización, precio accesible, personal amable y buenas instalaciones, solo le falta mantenimiento en las habitaciones.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pasamos 1 día entero sin agua, y había demasiados rastros de humedad por las paredes.
Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid Cristal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Luis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 4 nights in Nov 2024

8/10 Good

Juan Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es un gran lugar, pero en esta ocasión había unos huéspedes borrachos que estaba haciendo mucho ruido.
Stayed 1 night in Nov 2024

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

BENJAMIN, Puebla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, muy bonito para familias. Le falta un poco de mantenimiento o actualización a las puertas de habitaciones y a las alfombras.
Stayed 1 night in Oct 2024

4/10 Poor

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No se respeta el precio y te cobran más caro
Desgraciadamente estoy molesta pues el precio q aparece en la aplicación de hoteles.com no es lo q al momento de instalar en el hotel se hizo. NO SE RESPETÓ EL PRECIO. le enseñé a la señorita mi reserva y no le importó. Me dijo q hablara con alguien de la aplicación. Y así fue como me quedé con un precio mayor al ofertado.
Stayed 1 night in Nov 2024

10/10 Excellent

Doralia Jatziri, Tlaxcala

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene una ubicación bastante buena, fuimos de trabajo y nos atendieron muy bien, las instalaciones son muy lindas con muchos detalles de canciones, la decoración es muy vintage el personal nocturno muy amable ( fui de viaje de trabajo y llegabamos a las 11 de la noche )
Stayed 5 nights in Oct 2024