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Hotel Clara Luna

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Clara Luna

Building design
Lobby
Lobby sitting area
Interior
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Juarez Park
    4 min walk
  • Xalapa Cathedral
    6 min walk
  • Palacio de Gobierno
    7 min walk
  • Xalapa, Veracruz (JAL-El Lencero)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Down comforters, individually decorated, individually furnished, desk

Standard Double Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

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$116 total
includes taxes & fees
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About this property

Hotel Clara Luna

3-star Xalapa hotel with restaurant
This smoke-free hotel features a restaurant, a business center, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Clara Luna offers 24 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Hotel Clara Luna is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Azul Cafe - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
  • A restaurant

Restaurants on site

  • Azul Cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 for adults and MXN 95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews" "
Rating 8 - Good. 48 out of 136 reviews" "
Rating 6 - Okay. 15 out of 136 reviews" "
Rating 4 - Poor. 4 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Aranza

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Raul, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location and clean
The staff at the hotel very friendly... good breakfast and not only the room was very clean all property was impecable...

8/10 Good

JESUS

Liked: Cleanliness, property conditions & facilities, room comfort
A romantic get away.
Very good value and accessibility. A piece of Agustin Lara's history.

8/10 Good

Hilary Lerner, Alamo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
full breakfast
The hotel was clean and the beds comfortable. The breakfast was made to order and was very nice. About a 10 min. walk to town. Very friendly and helpful staff

8/10 Good

Bea, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel beautiful room service was fabulous
We were very pleased would stay here again . The night clerk was very attentive telling us where to get a late drink and snack offering us an umbrella we did not know it was even raining . Room Amor de amores was beautifully furnished large bed comfy better than expected . Breakfast was good service great .

8/10 Good

francesco

Liked: Cleanliness, staff & service

8/10 Good

rshacks, Mexico DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - really close to the town centre
This is a good hotel - close to the town centre yet still quiet. It was clean and well maintained and the bed was really comfy. Staff were friendly and helpful.

10/10 Excellent

Lyn and Joel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the center
The Clara Luna is a very comfortable hotel close to the main park and has been newly remodeled. Our king bed was very comfortable and the room was spacious. The shower was not as warm as we would have liked at times but we were told that they were repairing the boiler. The breakfast menu was varied and satisfying. We stayed for six nights and enjoyed our stay.

8/10 Good

Richard, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and well located
Quiet and well located (not far from zocalo and restaurants). Huge room with recent furnitures. From the room, view on an unused parking lot. Only negative point: strong odor from a disinfectant (need few hours to remove with window open).

10/10 Excellent

Dan, San Miguel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel with nice people
This is one of the best locations in town, on a nice street, not noisy, near good restaurants and the central district but just a little bit away from the hustle- bustle. The hotel is modern and comfortable...they are in the midst of updating, but there are still some smoking rooms being changed over to non- smoking that retain odors, so beware of that. A disappointment is that seemingly all rooms look out on an ugly parking lot or into a wall.. But it didn't bother me. Beds were extremely good, the room is wel- lit and very satisfactory. The staff is helpful and the restaurant is good ( but so many good ones in this city, I would go out, except for breakfast).

8/10 Good

Marc, United States/Mexico

Liked: Cleanliness, staff & service, room comfort
Good Place To Stay
Staff was exceptionally helpful, Self parking was free and very convenient. Public areas were very impressive for a three star hotel. Restaurant was convenient and reasonably priced for breakfast. The only criticism is that room maintenance, not cleanliness, could be improved. A suggestion is to include breakfast as an additional charge option. We were well satisfied with our stay and found the price very reasonable.

8/10 Good

Mugumogu

Liked: Cleanliness, staff & service, room comfort
Beautiful Hotel
The Clara Luna is on a quiet street yet very close & within walking distance to the zocalo and downtown area. This hotel doesn't look like much from the street outside, but inside it is very clean and modern. My wife and I and our 4 month old stayed one night in a room with two double beds. The hotel provided a Graco crib for the baby. I like that the hotel has free underground parking (though it was tight and a bit crowded when we left the next day). The carpet in the room looked brand new and I like the modern décor touches throughout the hotel. There is a little library and reading area in the lobby and a nice restaurant with lots of options for breakfast, lunch, or dinner. It was nearly 80 degrees when we arrived in mid December and our room was quite warm. The room has a remote controlled Samsung air conditioner, which is nice so you can turn the air on and not have to get back up out of bed to turn it off. It worked well and cooled the room in a short time. The beds were comfortable and we slept well. I don't recall hearing any noise from the outside or from any rooms near us. I would love to stay again and spend more time at the hotel and in the area!

6/10 Okay

Gerry M., Santa Cruz, CA

Liked: Cleanliness, staff & service
Pretty Good, But Cold
We stayed 5 nights in a king room. It was November, rainy, with daytime temps in the 50s and low 60s. The lobby and breakfast room are adjacent to a patio that is open to the outdoors. Both were very cold. We wore our coats to breakfast. Our room was a little warmer but what we thought was a heater was actually only an air-conditioner. When we finally asked, we were given a space heater, so the last 2 nights were better. There was hot water in the morning only, not afternoon or evening. Apart from the cold problem, the hotel was comfortable enough. The room was spacious. The staff was very accommodating and nice, and a few of them spoke English. Hot breakfast was very good. The location is on a busy street, but the rooms are quiet. It's a few blocks from the old part of town, which is where you will spend most of your time. Be sure to visit the superb anthropology museum.

10/10 Excellent

Diana, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet retreat near the zocalo
Hotel Clara Luna is a jewel--a boutique hotel at a very reasonable price. All the staff go out of their way to make the guest feel at home. The owners have created a unique decor by furnishing a modern and spacious interior with some of their own European antiques.

8/10 Good

Marina., TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price!
It was close to everything. Staff was very nice and attentive. Rooms are big, and comfortable.

10/10 Excellent

Pragmatic, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must-see sights
The hotel was extremely clean and very well located. The staff was very helpful and the rooms were very comfortable. The price was also very reasonable for the class of hotel and the location.

10/10 Excellent

CARLOS CAMPOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

irtx

Liked: Cleanliness, staff & service, room comfort
It's all about the staff . . .
From the moment we drove into the garage after a slightly frazzling trip we were shown courtesy and competence. Unlike many other "high-end" domeciles they DONT nickle and dime you -instead the whole outfit is set up to let you relax and recharge. The only demerit was a room that was a tad dark, being in the back but that brought with it an appreciated quiet. The in-house restaurant, Cafe Azul isbetter than excellent and again, prices reflect the locale versus the saw-ya-coming tourist hustle that so many other hotels indulge in.

10/10 Excellent

hector tello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality of the room
overall i think was a great experience. I do have something to point out that the air condition wasnt working by the time of my arrival.

10/10 Excellent

Rolando Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located. confortable, food excelent
Nice and confortable hotel. will go for it again. very close to downtown

10/10 Excellent

Ricardo, West Hartford, CT. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xalapa stay at downtown.
All staff very accommodating and helpful. Very clean. A little bit of problem with water pressure in the shower but not awful at all. You will survive this just fine. Another small issue was the dogs barking or housing in the distance to sirens of police cars or ambulances driving by. Besides these small issues, very centric, about 2 blocks away from the town center, where there is much more noise and traffic. It was a great deal with breakfast and parking included.