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We received a welcome beverage. Room was ready for early check in. Our shower was clogged and it was fixed within hours. Great location across street of the Zocalo. Very walkable. Malecón w as minutes away as well. Bed was comfortable and room very quiet. Restaurant not very good.

It is a historical Hotel in front of Zocalo, food is good, it is clean but can be busy during the weekend.

Viejo sin luz sin agua caliente y sin mantenimiento nunca regreso y caro

There is no breakfast available anymore. The businesses around the hotel have been closing so the location is no longer convenient. The place looks run down overall, we had a glass door cracked in my room and the fan in the bathroom was dirty. Although the AC at the room worked great, they don’t run the AC in the lobby, which makes it really uncomfortable. The staff at the front desk wasn’t rude but not especially friendly either. It was little embarrassing to take my family there (two rooms), because my experience 3 years ago was much more positive. It doesn’t seam like they have been maintaining the place since then and the pillows were Terrible! I have nothing personal against this place, but it was disappointing to see what it has turned into.