4.5-star Xiamen hotel, connected to a shopping center in Haicang
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
DoubleTree by Hilton Hotel Xiamen - Haicang offers 301 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels.
Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wired and wireless Internet access. DoubleTree by Hilton Hotel Xiamen - Haicang features an indoor pool and a fitness center. This luxury hotel also offers a garden, a picnic area, and concierge services. Onsite self parking is complimentary.
DoubleTree by Hilton Hotel Xiamen - Haicang has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning.
DoubleTree by Hilton Hotel Xiamen - Haicang has 2 restaurants on site.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily buffet breakfast available for a fee: CNY 78 for adults and CNY 78 for children
2 restaurants
Things to do
Gym
Indoor pool
Shopping mall
Family friendly
Indoor pool
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Picnic area
Accessibility
No elevator
More
1 building
20 floors
Built in 2017
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Down comforter
Pillow menu
Bathroom
Bathrobes
Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The following facilities are closed on Monday:
Indoor pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 78 for adults and CNY 78 for children
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
DoubleTree Hilton Hotel Xiamen Haicang
DoubleTree Hilton Xiamen Haicang
DoubleTree Hilton Xiamen Haic
DoubleTree by Hilton Hotel Xiamen - Haicang Hotel
DoubleTree by Hilton Hotel Xiamen - Haicang Xiamen
DoubleTree by Hilton Hotel Xiamen - Haicang Hotel Xiamen
DoubleTree by Hilton Hotel Xiamen - Haicang Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First time I checked in, the receptionist told me they never had my reservation. So I told him that I booked eith Expedia and I gave him my copy of the bookking. I waited 30 minutes and he told me that he needs to make a new reservation. So I said OK. He never once apologized about having me waiting for this whole check in process. He then gave me a key to the room and when I got to my room, the room was untidy (hasn't been cleaned from the previous guest). I was so disappointed that I had to go back down and complained. But I had to talk to another receptionist as the previous receptionist cannot understand me well. I waited another 30 minutes and finally got a new room without any compensation whatsoever. However the new receptionist did apologize for the mistake. I went to my room being a little upset and when I was showering, the new receptionist called me and told me that the manager would like to upgrade my room. Elaine came to my room and personally apologized for the inconveniences they had caused and hand delivery my new room key. I like how they ended up fixing the problem. However the first receptionist definitely screw up my experience with Hilton. I had stayed at Hilton so many times and only this time I was disappointed.
Angeline
Stayed 1 night in Jan 2019
10/10 Excellent
Syed ali
Nov 26, 2018
Recommended for business travellers with business appointment
Hotel service is excellent and its very new. We had a Deluxe Room which is facing the Bay. Splendid night view of the Bay and the fountain with light display in the nights. Amenity is pretty good, however, if you need to go to the Xiamen Island, it is a bit far to travel. Maybe when the subway is ready it would be a different story.
Rebecca
Stayed 2 nights in May 2018
8/10 Good
Curiousgeorge, Taiwan
Apr 10, 2018
Liked: Cleanliness, staff & service, room comfort
Good location for haiciang district
The room’s quite hot and stuffed as it’s central airccon. However the staff is quite helpful once we reflect the problem.
It is a new hotel and the condition is new. However, the Housekeeping only did minimal packing without vacuuming the floor. Shops around are under renovation. Taxi is not readily available too. Hotel has nice view though.
30 mins from airport, a bit far away from tourist place, need to get a crab to go out. nice new hotel, nice view on the bay, especially in the night. Breakfast is free if you book the Executive Room. happy hour in Executive lounge was great.
Especially impressed with the conceige team who went the extra mile to make my stay a perfect experience. The golden key policy is really impressive thank you.