Aurum International Hotel

3.5 star property

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December 2024
January 2025

Photo gallery for Aurum International Hotel

2 restaurants, breakfast served
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Interior
Sports facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
30 Nan Xin Street, Xi'an, Xi'an, Shaanxi, 710004
  • Yisu Grand Theater
    6 min walk
  • 必胜客
    5 min walk
  • Zhonglou Station
    17 min walk
  • Xi'an (XIY-Xianyang Intl.)
    42 min drive

Room options

Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Queen Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Aurum International Hotel

3.5-star Xi'an hotel, connected to a shopping center in Xi’an City Center
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Aurum International Hotel offers 282 accommodations with minibars and safes. Beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. Aurum International Hotel features an indoor pool and a fitness center. Event facilities measuring 5274 square feet (490 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Aurum International Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Florence Restaurant - This restaurant serves breakfast, lunch, and dinner.
Aurum Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CNY 60 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Aurum Chinese Restaurant
  • Florence Restaurant

Things to do

  • Gym
  • Indoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5,274 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 26 2023 to May 9 2026 (dates subject to change).
This property will be closed from October 26 2023 to May 9 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 
The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 per person
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from noon to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aurum International
Aurum International Hotel
Aurum International Hotel Xi'an
Aurum International Xi'an
Aurum International China/Shaanxi
Aurum International Hotel Xi`An
Aurum International Xi An
Aurum Hotel Xi'an
Aurum International Hotel Hotel
Aurum International Hotel Xi'an
Aurum International Hotel Hotel Xi'an

Aurum International Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 106 reviews" "
Rating 8 - Good. 50 out of 106 reviews" "
Rating 6 - Okay. 13 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
All the staff were very helpful and friendly to me, from the receptionists to the restaurant staff. I am very grateful to them. The room was exactly what I wanted and comfortable. The location was near to several famous places in the city: the Bell and Drum Towers, the city walls and southern gatehouse, Huimin Jie. And the price was great!
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not included, but for the price this was reasonable. The view was very poor from our room. There was another building right outside our window.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 6 nights in Nov 2019

8/10 Good

Aris, Athens

Liked: Cleanliness, staff & service, amenities
It used to e a very good hotel but now is a rather dated one. It could use a little renovation. The majority of the rooms, have s bad odor of smoke, even though it’s considered a non smoking hotel . (The receptionist had to change me 4 rooms before finally finding a non smelling one. The reception guys are doing their best to help the clients but the owner must do the same as well.
Stayed 2 nights in Aug 2019

6/10 Okay

Gilberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and good size rooms.
Fantastic location, massive room with two bathrooms and two flat TV. Very helpful personnel. Yet, one of the bathrooms had a very strong smell.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
We had a very comfortable stay here. The room was very nice.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
good : good location not good : Air conditioning turn off from central from 8 am, they charged me using bath robe CNY 160, I am argue with them , then charged me CNY 80 its no price list in the room. i never been charged in china using bath robe when i travel multiple city in China, rip me off.
Stayed 2 nights in Jun 2019

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel not far from centre town getting older. Easy to find once there .
Stayed 5 nights in Dec 2018

8/10 Good

Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very pleasant especially the front office staff - very helpful
Stayed 3 nights in Nov 2018

10/10 Excellent

Luis A

Very good hotel. Good and spacious room. Front desk had always someone that spoke English and they were always willing to help. Walking to many attractions is possible and transportation I very close by.
Stayed 3 nights in Oct 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service
Short stay ok
Good place for a few days
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Only 1 person spoke any English and this with a very thick accent. She wasn't always there.
Stayed 2 nights in Sep 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the service and attention of hotel staff.
Stayed 3 nights in Jun 2018

8/10 Good

Zuk, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Close to some tourist attractions.
This is a pretty good hotel in terms of conditions, comfort, location and staff.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely maitained hotel
Clean and nicely maitained hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only negative and it wasnt the hotels fault
The map on Expedia is wrong for the hotels location. If you bring up the map and move to the right of where the hotel is marked, you will see a half circle road. The road coming off of the middle of the half circle is Nanxin Street, that is the street the hotel is located on. Its a couple of buildings in from the corner.
Stayed 3 nights in Apr 2018

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning!!!
The Aurum hotel was nice and easily accessible and walkable to different areas, and when areas were not within our groups preferred walking distance, there were plenty of taxis were available. My biggest complaint is the air conditioning. Our group had three rooms, each on different floors, and none of them had air conditioning working or turned on. This is unacceptable for us since we are all from Texas, Georgia, and Florida. The daytime highs were in the upper 70’s. Opening windows did help in the evening, but I felt the hotel intentionally disabled the AC on the guest floors. Main lobby and restaurant area had air conditioning.
Stayed 3 nights in Mar 2018

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

John, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
A good hotel to stay and is quite convenient where surrounding having nice food. Is quite as the hotel is about 10 minutes walk from the town center. The front counter staffs are all very friendly and helpful and even the cleaners are polite as well. Although the room that we booked is small in size but actually is good enough to stay as we only occupied the room at night after the day trip to the place of interest.
Stayed 7 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
You should avoid misleaded by its building picture
the linen of bedding 5 more years old, you can not sleep well on such pillows. front desk management cannot get out Red tape , check on check out too too slow, billing problems as well
Stayed 2 nights in Jan 2018

2/10 Terrible

Farshad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here if you don't SMOKE!
This was the first time that a hotel was so bad that we left after our first night and went to another hotel (Sofitel). Even though we asked for a non-smoking room, the room that we got smelled so bad, especially all the blankets and pillows. We went down and changed the room, and again horrible smell of smoke. I guess if you're a smoker you wouldn't mind that, but for us it was horrible. The English of staff was so bad that they hardly understood us, and when the next morning we told them that we are leaving, they didn't even give us a simple apology. The wifi was also super slow and spotty.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Helpful and enthusiastic staff. Smoking smell in non-smoking room. Need to open window to air the room. Airconditioning seemed not working well. Room though not very modern but well maintained. Nice view from room. Very reasonable rates and a big bargain for what was provided.
Stayed 4 nights in Nov 2017