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Citadines Central Xi'an

4.5 star property

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December 2024
January 2025

Photo gallery for Citadines Central Xi'an

Down comforters, in-room safe, desk, blackout drapes
Studio | Down comforters, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Studio Premier | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
36 Zhubashi Beilin District, Xi'an, Shaanxi, 710002
  • Xi'an Bell Tower and Drum Tower
    10 min walk
  • 赛百味
    2 min walk
  • Zhonglou Station
    10 min walk
  • Xi'an (XIY-Xianyang Intl.)
    43 min drive

Room options

View all photos for One-Bedroom Deluxe

One-Bedroom Deluxe | Living area | 29-inch LCD TV with satellite channels, TV, DVD player

One-Bedroom Deluxe

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | Down comforters, in-room safe, desk, blackout drapes

Studio

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two-Bedroom Executive

Two-Bedroom Executive | Living area | 29-inch LCD TV with satellite channels, TV, DVD player

Two-Bedroom Executive

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Premier

Studio Premier | Down comforters, in-room safe, desk, blackout drapes

Studio Premier

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Twin

Studio Twin | Down comforters, in-room safe, desk, blackout drapes

Studio Twin

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (45)
The price is $45
per night
$53 total
includes taxes & fees
Jan 1 - Jan 2
HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch

About this property

Citadines Central Xi'an

4.5-star hotel in Xi’an City Center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and conference space.
Citadines Central Xi'an offers 118 accommodations with DVD players and laptop-compatible safes. Accommodations are furnished with single sofa beds. Beds feature down comforters. 29-inch LCD televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Citadines Central Xi'an features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 2067 square feet (192 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Citadines Central Xi'an is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Chen Gong Guan - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 38 per person
  • A restaurant

Restaurants on site

  • Chen Gong Guan

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 38 per person
  • Airport shuttle fee: CNY 220 per vehicle (one-way)
  • Rollaway bed fee: CNY 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Central Xi'an
Citadines Hotel Xi'an Central
Citadines Xi'an Central
Citadines Central Xi'an Aparthotel
Citadines Apart Hotel Xi An
Citadines Central Xi`An Hotel Xi`An
Citadines Central Xi'An China/Shaanxi
Citadines Central Aparthotel
Citadines Central Xi`An Hotel
Citanes Central Xi'an
Citadines Central Xi'an Hotel
Citadines Central Xi'an Xi'an
Citadines Central Xi'an Hotel Xi'an

Citadines Central Xi'an Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 252 out of 769 reviews" "
Rating 8 - Good. 382 out of 769 reviews" "
Rating 6 - Okay. 99 out of 769 reviews" "
Rating 4 - Poor. 27 out of 769 reviews" "
Rating 2 - Terrible. 9 out of 769 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Stayed 3 nights in Nov 2018

10/10 Excellent

Sandra, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, friendly helpful staff! All facilitiez
Stayed 1 night in Nov 2018

6/10 Okay

Peter

Liked: Staff & service
Stayed 2 nights in Oct 2018

8/10 Good

Chris, Queenscliff Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Erez, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian. the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Henry

Disliked: Property conditions & facilities, room comfort
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Stayed 3 nights in Oct 2018

8/10 Good

Siew Fah

Liked: Cleanliness, room comfort
Average hotel needing an upgrade
Very handy location, the hotel needs to upgrade their facilities. Breakfast was so so only. Room was spacious
Stayed 7 nights in Oct 2018

8/10 Good

Diane

Liked: Staff & service
Prime location
Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Stayed 4 nights in Sep 2018

10/10 Excellent

Taryn, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Stayed 2 nights in Sep 2018

10/10 Excellent

stevenchong, ipoh,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
Stayed 5 nights in Sep 2018

4/10 Poor

sunukp, SF Bay Area

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Excellent Location
Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Stayed 2 nights in Aug 2018

8/10 Good

benny, singapore

why I chose this hotel
It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
Stayed 6 nights in Aug 2018

8/10 Good

Fernanda

Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Stayed 1 night in Aug 2018

8/10 Good

Susan, Los Angeles

Liked: Cleanliness, staff & service, room comfort
The apartment was well equipped. We did not use as ate at their cafe and outside restaurants. Nice to have the crockeryvand cutlery for cutting fruits and reheating take away. Good location. Can recommend.
Stayed 2 nights in Aug 2018

8/10 Good

David, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Comfortable small efficiency apartment, sitting area, kitchenette, comfortable queen bed, HBO, breakfast buffet. Staff spoke English well. Short Walk to city center, Bell Tower, Drum Tower, Muslim Quarter, South Gate City Wall. Stored our luggage after check-out while we continued to explore city. Close to Metro station. Would return.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Staff helpful and friendly. Convenient tour agency on the premises.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as it was walking distance from the main sites. Some back alleyways nearby if your brave and wish to eat what locals eat. apartment was very spacious although air conditioning could stronger.
Stayed 4 nights in Aug 2018

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love this Hotel!!
This hotel is great! It is better than we expected. It locates in the center of the Xi'An city and you can walk to the major tourist favorite attractions. The hotel room is spacious and very clean. It has even cooking appliances! Amazing hotel!
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap in Xi’an
Great location Studio just about big enough for two Fridge door on back to front which was ridiculous
Stayed 3 nights in Jul 2018

8/10 Good

Anonymus, Budapest

Liked: Staff & service, room comfort
The size of the room, the table tennis facility are positive, while the standard sewage smell was on the other side.
Stayed 2 nights in Jul 2018