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Citadines Gaoxin Xi'an

4.0 star property

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View from property
Fitness facility
Reception
Down comforters, in-room safe, desk, soundproofing
Deluxe Room, 2 Bedrooms | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
No.200 Tuanjie South Road, Yanta District, Xi'an, Shaanxi
  • Golden Eagle
    ‪4 min drive‬
  • Xidian University North Campus
    ‪5 min drive‬
  • Northwestern Polytechnical University
    ‪6 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | Private kitchen | Electric kettle

Deluxe Room, 2 Bedrooms

  • 947 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio

Down comforters, in-room safe, desk, soundproofing

Studio

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Down comforters, in-room safe, desk, soundproofing

Deluxe Room, 1 Bedroom

  • 603 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, in-room safe, desk, soundproofing

Studio, 2 Twin Beds

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Citadines Gaoxin Xi'an

4-star hotel in Yanta Qu
A restaurant, a fitness center, and a sauna are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Citadines Gaoxin Xi'an offers 143 air-conditioned accommodations with DVD players and safes. Accommodations offer separate dining areas. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Citadines Gaoxin Xi'an features a sauna and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 409 square feet (38 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby.

Citadines Gaoxin Xi'an has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Citadines Gaoxin Xi'an has a restaurant on site.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 68 for adults and CNY 35 for children
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 409 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator (35 inch wide door)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 35 for children
  • Rollaway bed fee: CNY 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Gaoxin Xi'an Hotel
Citadines Gaoxin Hotel
Citadines Gaoxin
Citadines Gaoxin Xi'an Hotel
Citadines Gaoxin Xi'an Xi'an
Citadines Gaoxin Xi'an Hotel Xi'an

Citadines Gaoxin Xi'an Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Appartment and staff were great but I was quite disapointed with Expedia as they mentioned that a pool and sauna would be available and it wasn t the case. It´s something that should be reviewed.
Stayed 2 nights in May 2021

10/10 Excellent

Xiaoyu

Stayed 5 nights in Apr 2020

6/10 Okay

Jenay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall our stay at Citadines in Xian was just okay. The hotel struck me more as a solid 3 star hotel, not really a 4 star. I’ll start with the good things about this hotel and then discuss the bad things. The room was clean upon our arrival and check in was seamless. The front desk staff had us checked in within 5 minutes of our arrival. Housekeeping came everyday around the same time and did an excellent job! The hotel was fairly quiet and there was virtually no road noise. HOWEVER, and it’s a big however - there were many things that made our stay less than great. First and foremost we booked this hotel because it clearly states on their website they have a children’s pool and playground. They do not. We stayed here with our 3 year old son and we wanted somewhere that had amenities for children. My son was very bored during our 4 night stay. There was absolutely nothing for him to do here. I was beyond annoyed when we found out they blatantly used false advertising on their website. Had I know prior to check in there were not amenities for children we would have stayed elsewhere. As I started above the property struck me as more of a 3 star hotel. The room was clean but basic. There was no room service or restaurant on site. The hotels website also claims there are multi lingual staff at the front desk. This was also untrue. I needed to use my translator app with every single front desk employee I spoke to during our stay. None of them spoke a lick of English (which
Stayed 4 nights in Dec 2019

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wrong location address
The address is not accurate at all. The pin on the map is totally wrong. And it’s not exactly on 200 TuanJie south road, it’s at Dexing Lane. Quite far from Wild Goose Pagoda
Stayed 2 nights in Jun 2019

10/10 Excellent

Sin Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Byrdie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and comfortable. The staffs are friendly and helpful. The location is not central but there are many shops and restaurants around. The walk to subway is around 15 mins.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and seemless. Bed was comfy. Reception coordinated our drivers for our tour really well.
Stayed 1 night in Jun 2018

10/10 Excellent

PooiSan

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

HIRO, 千葉県日本

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
朝食はバリエーションがあり美味しく、パンは美味しい物もありますが、乾燥していました。レストランは朝食しかなく、残念でした。室内は清潔ですが、アメニティは質素です。
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가오신 시안 시타딘스 호텔 추천 합니다.
시안 매인 스트릿 종루 고루 대안탑 이쪽은 아니고 주거지역 3호선 부근 장바베이루(张八北路）얀핑먼(延平们）지역에 위치해 있는데요 어차피 지하철 타고다녀서 괜찮았어요. 중심지는 주말에 차가 너무 많아서 막히더라구요. 오부제 시행중인데 주말엔 다 끌고 나와서 ㅎ. 여기 정확한 주소가 투안지에난루 량바이하오 (团结南路200号)입니다. 구글지도나 다른맵에 구주소(이사전) 주소 나오니 참고하세요. 참고로 호텔에 한국어 가능 직원분이 계세요 그리고 시설은 정말 깨끗했습니다. 인덕션이랑 냄비 및 조리도구도 다 있어요. 전자렌지도. (물론 사용은 안했지만) 아 그리고 조식 매일 4번 먹었는데 괜찮았어요. 굿굿. 추천합니다.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2018

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
西安的新发现
早餐非常不错，房间宽敞舒适，洗衣房自助洗衣方便，服务人员态度亲切。
Stayed 5 nights in Oct 2018

10/10 Excellent

YANHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店可以免费蒸桑拿,体验感很棒
Stayed 1 night in Oct 2018

8/10 Good

Jong Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018