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Deluxe Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Citadines Gaoxin Xi'an features a sauna and a fitness center. The hotel offers a restaurant. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 409 square feet (38 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby.

Citadines Gaoxin Xi'an has designated areas for smoking.

  • Elevator
  • Elevator door width (inches) - 35
  • Fitness facilities
  • Elevator door width (centimeters) - 89
  • 24-hour front desk
  • Conference space
  • Business center
  • Billiards or pool table
  • Porter/bellhop
  • Meeting rooms
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Safe-deposit box at front desk
  • Conference space size (meters) - 38
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 409
  • Designated smoking areas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 143
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area
  • DVD player

Room Amenities

Citadines Gaoxin Xi'an offers 143 air-conditioned accommodations with DVD players and safes. Accommodations offer separate dining areas. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • DVD player
  • In-room massage available
  • Slippers
  • Separate dining area
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Citadines Gaoxin Xi'an has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 35 for children
  • Rollaway bed fee: CNY 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Citadines Gaoxin Xi'an Hotel
  • Citadines Gaoxin Hotel
  • Citadines Gaoxin
  • Citadines Gaoxin Xi'an Hotel
  • Citadines Gaoxin Xi'an Xi'an
  • Citadines Gaoxin Xi'an Hotel Xi'an

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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