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Empark Grand Hotel Xian

4.0 star property

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Photo gallery for Empark Grand Hotel Xian

Lobby
Exterior
Executive Room | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
19 Jiangong Road, East Hi-tech Industries Develpoment, Xi'an, Shaanxi, 710048
  • Xi'an Jiaotong University
    ‪2 min drive‬
  • Giant Wild Goose Pagoda
    ‪8 min drive‬
  • Xi'an Bell Tower
    ‪8 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living room | TV

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Jinyue Double Bed Room

Minibar, in-room safe, desk, blackout drapes

Jinyue Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for B.Duck Family Room

Minibar, in-room safe, desk, blackout drapes

B.Duck Family Room

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Happy Family Room

Minibar, in-room safe, desk, blackout drapes

Happy Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Little Bear Neo Family Room

Minibar, in-room safe, desk, blackout drapes

Little Bear Neo Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Jinrui 18 Suite

Minibar, in-room safe, desk, blackout drapes

Jinrui 18 Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Jinyuan Double Bed Room

Minibar, in-room safe, desk, blackout drapes

Jinyuan Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Selected Twin Room

Minibar, in-room safe, desk, blackout drapes

Selected Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Jinyue Twin Room

Minibar, in-room safe, desk, blackout drapes

Jinyue Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Joyful Family Twin Room

Minibar, in-room safe, desk, blackout drapes

Joyful Family Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Selected Double Room

Minibar, in-room safe, desk, blackout drapes

Selected Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Octonauts Family Room

Minibar, in-room safe, desk, blackout drapes

Octonauts Family Room

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Jinyue Double Bed Suite

Minibar, in-room safe, desk, blackout drapes

Jinyue Double Bed Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Jinyuan Twin Room

Minibar, in-room safe, desk, blackout drapes

Jinyuan Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Discount Room (Spring Festival Promotion)

Minibar, in-room safe, desk, blackout drapes

Discount Room (Spring Festival Promotion)

  • Sleeps 2
  • 2 Queen Beds

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$60 total
includes taxes & fees
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About this property

Empark Grand Hotel Xian

4-star hotel in Xincheng
Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a children's club are onsite.
Empark Grand Hotel Xian offers 389 accommodations with washers/dryers and minibars. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers, slippers, and hair dryers.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Empark Grand Hotel Xian features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 452 square feet (42 square meters) include conference space. This family-friendly hotel also offers a children's club, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Empark Grand Hotel Xian has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Empark Grand Hotel Xian has 4 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 50 per person
  • 4 restaurants

Restaurants on site

  • Chinese Restaurant
  • Japanese restaurant

Things to do

  • Arcade/game room
  • Children's club
  • Health club
  • Indoor pool
  • Personal motorized watercraft

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Children's toys
  • In-room washer/dryer
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Empark Grand Hotel Xian
Empark Grand Hotel Xian Xi'an
Empark Grand Xian
Empark Grand Xian Xi'an
Empark Hotel
Empark Grand Hotel
Empark Grand
Empark Grand Hotel China/Shaanxi
Empark Grand Hotel Xian Hotel
Empark Grand Hotel Xian Xi'an
Empark Grand Hotel Xian Hotel Xi'an

Empark Grand Hotel Xian Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, good location
Very nice hotel, good location. THe language was a little difficult, hardly speak english
Stayed 3 nights in Aug 2017

10/10 Excellent

David, Grand Rapids MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great.

10/10 Excellent

Kenneth, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars all the way
This is a truly excellent hotel. It is in a well to do residential neighborhood in Xi'an, and the location is a plus (I had originally intended to stay near the bell tower, but that is far too chaotic, hectic, and noisy). There are some great small restaurants up the street (try the Hunan Steamed Dishes restaurant) and a marvelous spa next door. There are buses available at the corner that will take you downtown, and taxis are inexpensive. The hotel is very clean and modern, and the staff are very eager to help. The one down side is the check out process - no fault of the staff, they are still using a mix of paper and computer records - it took me about 20 minutes to check out! Otherwise, no complaints. One last note - I speak Chinese fluently. Some of the staff are still working on their English. Be patient - they really are eager to help. The rooms are a good size, we had a nice view of the city, and I swear that the place was being cleaned every time I turned around. I will definitely make this my place to stay in Xi'an

4/10 Poor

WJ, Los Angeles

Disliked: Staff & service, property conditions & facilities
Far away hotel
This hotel is so far away from the airport that you have to pay extra to get there! None of the taxi drivers heard of it. The neighboorhood has nothing to offer including restaurants, shops, or even tourist attractions! The room is outdated and used.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel
Rooms are very clean, neatly made up daily. Complimentary 2 bottles of water daily. Very nice glass separate shower with dual nozzles. Beds are firm, Chinese style, but very comfortable.

6/10 Okay

whatever, ok

Liked: Cleanliness, room comfort
this time great especially for room size
I am just only worry about the food, because the allergy for MSG.