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Grand Noble Hotel Xi'an

4.5 star property

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Photo gallery for Grand Noble Hotel Xi'an

Front of property
Interior
Lobby sitting area
LCD TV, iPod dock
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
No.334 East Street, Xi'an, Shaanxi, 710001
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪7 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪10 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪42 min drive‬

Room options

View all photos for Noble Club Floor Guest Room

Shower, rainfall showerhead, hair dryer, bathrobes

Noble Club Floor Guest Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Imperial Suite, 2 Single Beds

In-room safe, desk, blackout drapes, iron/ironing board

Imperial Suite, 2 Single Beds

  • 592 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Noble Club Floor Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Noble Club Floor Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Noble Suite

In-room safe, desk, blackout drapes, iron/ironing board

Grand Noble Suite

  • 592 sq ft
  • Sleeps 3
  • 1 Twin Futon

View all photos for Imperial Suite

In-room safe, desk, blackout drapes, iron/ironing board

Imperial Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe suite

  • 667 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Noble Hotel Xi'an

4.5-star hotel in Xi’an City Center
3 restaurants, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Grand Noble Hotel Xi'an offers 428 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Grand Noble Hotel Xi'an features a health club and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This Baroque hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Grand Noble Hotel Xi'an has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bella Donna International - This buffet restaurant serves breakfast, lunch, and dinner.
Yummy Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Gordons Lounge - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 118 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Donna International
  • Gordons Lounge
  • Yummy Cafe

Things to do

  • Health club
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body wraps
  • Hydrotherapy
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Ballroom
  • Baroque architecture
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 118 per person
  • Fee for in-room wireless internet: CNY 50 per day (rates may vary)
  • Airport shuttle fee: CNY 350 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Noble Hotel.Xi'an
Grand Noble Hotel.Xi'an Hotel
Grand Noble Hotel.Xi'an Hotel Xi'an
Grand Noble Hotel.Xi'an Xi'an
Grand Noble Hotel.Xi'an
Grand Noble Hotel Xi'an Hotel
Grand Noble Hotel Xi'an Xi'an
Grand Noble Hotel Xi'an Hotel Xi'an

Grand Noble Hotel Xi'an Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 221 out of 607 reviews
Rating 8 - Good. 287 out of 607 reviews
Rating 6 - Okay. 67 out of 607 reviews
Rating 4 - Poor. 22 out of 607 reviews
Rating 2 - Terrible. 10 out of 607 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Liked- Good location, spacious room and excellent staff behaviour. Reasonably good spread for breakfast. Disliked- The property is old and seemed to be a little short of maintenance. A little more attention can be given towards cleanliness. Breakfast was good but whatever else we ordered was not as good like everywhere else in China.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel. Bar staff and bar needs a bit of attention.
Stayed 3 nights in Jun 2024

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Omer F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with a Good Location
The location of the hotel was great, close to the central area. The room was clean and the service was good. Overall I enjoyed my stay here.
Stayed 3 nights in Jun 2024

10/10 Excellent

See

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its proximity to metro subway is a plus.
Stayed 3 nights in May 2024

10/10 Excellent

See

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pinckney Ma, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is so grand! Service was superb. Breakfast was one of the best breakfast I've had in a Hotel. Hotel was super helpful in organising a taxi for us to the Airport.
Stayed 2 nights in Jan 2020

8/10 Good

Zhi Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a bit surprised that the air conditioning in the December period is limited to heater only. It became really hot and unbearable in the room. Luckily, the hotel brought us a fan so that we can cool ourselves off a bit as the heater was way too powerful. The wifi is non-existent because it is extremely slow.
Stayed 2 nights in Dec 2019

8/10 Good

Oi Lin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel in a good area. Easy to walk to main tourist sites. Restaurant menu could be improved a little, it is a little confusing - maybe due to translation. We had an incident in a lift. Apparently something went wrong and we dropped one floor which was a little frightening. It gets very busy with tour groups staying there. Breakfast is crazy and the staff try their best Good little bar in the front off the lobby
Stayed 2 nights in Sep 2019

8/10 Good

KY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to public transport and the rooms are clean.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prized, sumptuous lobby, friendly staff, helpful concierge
Stayed 5 nights in Aug 2019

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Benson Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Benson Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
IT MAY HAVE BEEN "GRAND" IN THE PAST BUT NO LONGER
Considering this hotel is used by many tour groups, I was expecting this hotel to be quite nice. I booked 2 nights in a Club Room with Executive Lounge access. Due to availability, my 3rd (and final) night was going to be in a Balcony/Terrace room. Changing rooms didn't bother me. When checking in, they wanted to give me the (cheaper) Balcony/Terrace room for 3 nights. I told them I still wanted 2 nights in a Club Room with Exec Lounge access. I was told the Exec Lounge was closed as no staff turned up to work. I was supposed to have free access to food and beverages from 2 - 5pm. As the Exec Lounge was closed, I was told I could have a free coffee & cookie from the cafe instead. They would also wash 1 t-shirt free of charge per day. I was then told by a manager that he had worked there for over 10 years. At no time in that 10 years had the Exec Lounge been open! I took down 2 t-shirts to be washed (free of charge) and they wanted to charge me. Total CHAOS! The beds were as hard as a plank of wood and the rooms smelt like mildew. Carpet and furniture was quite dated, the bathroom door kept coming off the sliding tracks & water pressure was terrible. When I moved to the Balcony room, the new room also smelt like mildew & the bed was no softer. The concierge was always very helpful & obliging. In an excellent location. Around 8-minutes walk to the Bell Tower. I'd visit Xi'an again but I would probably stay elsewhere.
Stayed 2 nights in Aug 2019

8/10 Good

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location close to most things. Breakfast is fantastic with lots of variety. Staff very helpful. Would definitely recommend this hotel
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and great value for money
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Hard to find decent food options close to the hotel. The hotel offered a very good breakfast and dinner buffet. Much pricier than the local food
Stayed 2 nights in Apr 2019

6/10 Okay

Marcos

Liked: Cleanliness
Disliked: Staff & service
Trouble with service
The hotel is average but the concierge (mr. Spencer Le) tried to make money from us with the tranfer to the train station. We organized a Didi ride with his team member with the cost of 50 yuan and he tried to charge us 400 yuan. We almost lost our train because of this problem.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019