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HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch

4.0 star property

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Photo gallery for HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch

Superior Queen Room with Two Queen Beds | Premium bedding, minibar, desk, blackout drapes
Lobby sitting area
Children's play area - outdoor
Reception hall
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
72 Zhuque Street North, Beilin District, Xi'an, Shaanxi, 710068
  • Xi'an Bell Tower and Drum Tower
    ‪3 min drive‬
  • Xi'an Bell Tower
    ‪3 min drive‬
  • Giant Wild Goose Pagoda
    ‪5 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪41 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, minibar, desk, blackout drapes

King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Two Queen Beds

Queen Room with Two Queen Beds | Premium bedding, minibar, desk, blackout drapes

Queen Room with Two Queen Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room with Two Queen Beds

Superior Queen Room with Two Queen Beds | Premium bedding, minibar, desk, blackout drapes

Superior Queen Room with Two Queen Beds

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Premium bedding, minibar, desk, blackout drapes

Two-Bedroom Suite

  • 786 sq ft
  • Sleeps 7
  • 2 King Beds and 1 Twin Futon

View all photos for Two-Bedroom Superior Apartment

Two-Bedroom Superior Apartment | Living area | Flat-screen TV

Two-Bedroom Superior Apartment

  • 786 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Queen Room with Two Queen Beds

Deluxe Queen Room with Two Queen Beds | Premium bedding, minibar, desk, blackout drapes

Deluxe Queen Room with Two Queen Beds

  • 409 sq ft
  • Sleeps 4

View all photos for Two-Bedroom Deluxe Apartment

Two-Bedroom Deluxe Apartment | Premium bedding, minibar, desk, blackout drapes

Two-Bedroom Deluxe Apartment

  • 786 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Twin Futon

View all photos for Three-Bedroom Superior Apartment

Three-Bedroom Superior Apartment | Living area | Flat-screen TV

Three-Bedroom Superior Apartment

  • 786 sq ft
  • Sleeps 9
  • 3 King Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, minibar, desk, blackout drapes

Superior King Room

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Three-Bedroom Deluxe Apartment

Three-Bedroom Deluxe Apartment | Premium bedding, minibar, desk, blackout drapes

Three-Bedroom Deluxe Apartment

  • 1345 sq ft
  • Sleeps 9
  • 2 King Beds, 2 Double Beds and 1 Twin Futon

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, desk, blackout drapes

Deluxe King Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch

4-star hotel in Xi’an City Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch offers 108 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 140 square feet (13 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up shuttle (surcharge) from 9:00 AM to 10:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: CNY 48 to 48 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (140 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Art Deco architecture
  • Ballroom
  • Built in 2018
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 48 to 48 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

HeSu Hotel
Xi'an HeSu
HeSu
Hotel Xi'an HeSu Hotel Xi'an
Xi'an Xi'an HeSu Hotel Hotel
Hotel Xi'an HeSu Hotel
Xi'an HeSu Hotel Xi'an
HE Hotel Xi'an South Gate
SOON DESIGNER HOTEL Xi'an Drum Tower YONGNING Gate Branch
HeSu DESIGNER HOTEL Xi'an Drum Tower YONGNING Gate Branch

HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lik Chian, Eugene, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was alright to stay in for short stays. The airconditioning was controlled by staff at reception. As it went down to almost 7 to 9°C in the night, they turned off all airconditioning and required guests to all use another inlet which brings in air from outside. Superb idea, but wished it was conveyed to us beforehand. The first staff member was a tad rude by ignoring me when I told her it was stuffy on the 1st night. Thankful that the other staff membets stepped in after they realised that I spoke their language and help.me out promptly. It was an enjoyable stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of they Best Hotels to stay at!
Loved our stay at this hotel. Probably the most comfortable bed ive ever slept it. Pillows were the best comfort as well. Huge shower too. Room was quiet. Staff was very friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Staffs were friendly. It says hotel, but it looks like a hostel though...
Stayed 2 nights in Sep 2024

10/10 Excellent

Dashzeveg

Traveled with family
Liked: Amenities
We had great time staying at the property. Stuff was helpful, location is convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

NATHANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. They are very knowledgeable and gave us precise directions on which bus to take to our planned destination. We ordered an item online and had it delivered to the hotel and they accepted the parcel for us while we were out on a tour. We are very satisfied and had a pleasant stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

JUNYONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service with kind staff
Very friendly and supportive staff! You can get assistance whenever you need.
Stayed 2 nights in Jun 2024

8/10 Good

Jing, arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Danxia

Stayed 2 nights in Dec 2023

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff seemed more into the Bistro side rather than hotel. Hotel clean and comfortable. Deco slightly drab, black and dark grey also as need to get to 2nd.floor to book in can be difficult
Stayed 5 nights in Dec 2023

10/10 Excellent

CHEE

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

su-yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip China
Everything was perfect with this hotel, staff is super friendly and helpful. They try their best to respond to any question you ask. Free laundry is available. We would definitely stay again here.
Stayed 1 night in Sep 2023

10/10 Excellent

Siriporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean, convenient, helpful staffs.
Stayed 5 nights in Aug 2023

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Helpful getting settled into the hotel as well as arranging cab to train stations. The food was quite good. Location was great.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has a very good location and super friendly Staff. I forgot my smartphone in our room after checkout, they immediately contacted me to arrange its return...thanks!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
We bring 3 kids and 3 seniors check in. The elevator at second floor. We need carry luggage use the stairs go there and road narrow. The kid fall down. So bad. First night our room air conditioner not working. In room temperature is 100 F. Call the front desk they send somebody but can’t fix it and no room to change. We need open the door let hall way cold air in. Even I sitting a chair and sleep in the hall way. Feel so bad again. There management bad. Look like no service training. Also breakfast area look bad too. Food come so slow. Everyone waiting for food . Need more people to help. We will not recommend people to go here again.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable. What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk teamwho assisted us throughout our stay. The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture). The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable. Highly recommend this hotel for anyone visiting Xi’an!
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaoqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel in Xi'an. The location of this hotel is superb. It's extremely close to the subway station, which made it very convenient for me to travel around the city. There are also numerous shopping malls nearby, providing great opportunities for shopping. What's more, it's an ideal place to taste the delicious local cuisine of Xi'an. The rooms in the hotel are very clean and well-appointed. The staff are extremely friendly and always ready to help. I highly recommend this hotel to anyone visiting Xi'an.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適ないいところ
西安の城壁まで徒歩20分。観光地へは近くはないが、便利。ホテルの近くに朝食屋さんあるし、足が疲れた際に高級なマッサージ屋さんもある。2時間で260元ぐらい。部屋はスタイリッシュでカッコいい。清潔でもある。
Stayed 2 nights in Nov 2024

10/10 Excellent

Yaling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel moderno in posizione comoda, non lontano dalla metropolitana, dal south gate per accedere alle mura della città e dalla Small Wild Goose Pagoda. Diversi ristoranti nei dintorni. Il personale è stato sempre molto disponibile. Ci ha anche preparato una colazione personalizzata visto che le colazioni offerte non ci avevano soddisfatto molto. Una menzione speciale per Jing Jing e Huan Huan che hanno curato il nostro soggiorno.
Stayed 3 nights in Sep 2024

10/10 Excellent

JAESUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous recommandons : très bien
Un excellent accueil … du personnel et la direction disponibles et sympathiques. Un seul point à regretter : accès difficile au Rez de chaussée pour les personnes a mobilite réduite … sinon parfait !
Stayed 3 nights in Aug 2024