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Jinmao Hotel Xi'an Downtown

4.0 star property

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Photo gallery for Jinmao Hotel Xi'an Downtown

Rooftop terrace
Bar (on property)
Reception
270° Panorama Suite | 1 bedroom, minibar, desk, laptop workspace
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
No. 36, Zhuba City, Beilin District, Xi'an, Shaanxi, 7100012
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪8 min walk‬
  • Xi'an Bell Tower
    ‪10 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | 1 bedroom, minibar, desk, laptop workspace

Superior Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, minibar, desk, laptop workspace

Deluxe Twin Room, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 270° Panorama Suite

270° Panorama Suite | 1 bedroom, minibar, desk, laptop workspace

270° Panorama Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, minibar, desk, laptop workspace

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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About this property

Jinmao Hotel Xi'an Downtown

4-star hotel in Xi’an City Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Jinmao Hotel Xi'an Downtown offers 160 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site.

Jinmao Hotel Xi'an Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jinmao Hotel Xi'an Downtown has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 to 58 for adults and CNY 29 to 58 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 to 58 for adults, and CNY 29 to 58 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jinmao Hotel Xian Central
Jinmao Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel
Jinmao Hotel Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel Xi'an
Jinmao Hotel Xi'an Downtown ( Bell Drum Tower)
Jinmao Hotel Xi’an Central (Former Citadines Center Xi’an)
JinMao Hotel Xi’an Central (Former Citadines Xi’an Center)
Jinmao Hotel Xian Drum Tower(Former Citadines Center Xi’an)
Jinmao Hotel Xi’an Drum Tower(Former Citadines Center Xi’an)

Jinmao Hotel Xi'an Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 84 reviews
Rating 8 - Good. 18 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Argyro

Liked: Cleanliness, staff & service
Nice hotel. Good size room for my husband, my son and I. Breakfast was a bit basic. Good location.
Stayed 2 nights in Apr 2025

8/10 Good

Liam

Stayed 3 nights in Mar 2025

10/10 Excellent

Beverly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room and great location. They have full size cribs for babies. We had a great stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the tour agent located on property who helped organise the excursions for us. The property is also located near a lot of food in walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Zhaoyang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway station. In the city center walking distance to the restaurants and shopping center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, staff, and location

Fantastic hotel. The location was great for exploring both the Muslim Quarter and the wider city. The room was very spacious and the beds were extremely comfy. The breakfast and evening food was a real bonus but a special mention goes to Anna who was lovely and helped us each day. While we had already booked tours and trips, Anna can also book those for you if you dont want to pre-plan. Xi'an is a lovely city - much more than the terracotta warriors (although these were, of course, amazing). Highly recommended - I'd definfitelt stay here again if I'm back in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything but quiet and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Sai Ching

Traveled with family
Liked: Amenities, property conditions & facilities
Great price and love the surroundings. Easy to look for dining places.
Stayed 6 nights in Jan 2025

8/10 Good

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After an exhausting day of travel, we finally checked-in at about 3am. Unfortunately, the lift broke down while we are in the lift with our luggages. The service team did rescue us after about 30 minutes. We were lucky there were staff at 3am in the morning. The hotel lift needs urgent servicing. Otherwise, the location and overall experience was good. Breakfast was very limited.
Stayed 20 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The key point is - We would definitely stay at this property again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kim Wui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfy hotel

Hotel staffs are very friendly, caring and helpful. Location is just 500m south of Drum tower with eateries just outside the Hotel. Hotel even provides (simple) breakfast, and light dinner.
Stayed 7 nights in Nov 2024

8/10 Good

Phoebe

Stayed 3 nights in Oct 2024

10/10 Excellent

Looi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and comfortable room

The rooms were immaculate and very comfortable. We enjoyed the delicious eatery place near by the hotel. Loved the convenient location close to Muslim Quarter, Bell tower and subway Our room at top floor with a view to the eatery street, so a bit noisy, will be fine if you close the window.
Stayed 5 nights in Nov 2024

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีครับ เดินทางสะดวกมาก ร้านอาหารเยอะ อาจจะมีเสียงดังจากร้านใกล้เคียง
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacques

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Modern room design and great location
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly, location was good but noisy if you open the window.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The staff was very helpful. No complaints.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keyvan, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 270 degree view room was very entertaining for anyone who likes people watching. Great hotel overall. No complaints. Friendly staff. Clean. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 3 nights in Aug 2024

10/10 Excellent

Ed

Stayed 1 night in Jul 2024

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Jia Hui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 6 nights and its incredibly convenient. its approx. 15-20mins walk to bell tower, Muslim Quarter, Great Mosque of Xi An and drum tower. Lots of food choices including push carts and bubble tea, beneath the hotel in the morning and for supper. The room was huge with bean bag (plus point!). Extremely clean as well. I love that there were a large variety of equipments in the gym and it was extremely well maintained. Light sleepers may like to request for rooms that are not facing the main street as theres supper place opposite the hotel and those who require ramps, pls note that there is a small little step before reaching the hotel lobby. The hotel receptionists were also very helpful and kind. They even assisted to call my carrier when there were hiccups to my online purchase.
Stayed 6 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for the money. Very clean
Stayed 4 nights in May 2024