Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, JW Marriott Hotel Xi'an features an indoor pool and a 24-hour fitness center. This Art Deco hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. A total renovation of this property was completed in April 2023.
JW Marriott Hotel Xi'an is a smoke-free property.
JW Marriott Hotel Xi'an offers 333 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Xi'an hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
JW Marriott Hotel Xi'an has 2 restaurants on site.
Late night fare is available from 24-hour room service.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 11:30 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
WeChat Pay
Carbon monoxide detector
Smoke detector
Mobile payments
Noise-free rooms not guaranteed
Alipay
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Pool access available from 10:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
For the benefit of our customers, we have provided a rating based on our rating system.