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Mercure Xi'an Downtown

4.0 star property

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Photo gallery for Mercure Xi'an Downtown

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, free WiFi
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available

Explore the area

Map
No. 8 Xixin St., Xincheng District, Xi'an, Shaanxi, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪10 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪14 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, free WiFi

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, free WiFi

Deluxe Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Privilege, Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Privilege, Room, 2 Twin Beds

  • 549 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, free WiFi

Superior Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Twin Beds

Minibar, in-room safe, desk, free WiFi

Privilege, Room, 2 Twin Beds

  • 549 sq ft
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About this property

Mercure Xi'an Downtown

4-star Xi'an hotel, connected to a shopping center in Xi’an City Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include a 24-hour business center, conference space, and concierge services.
Mercure Xi'an Downtown offers 216 accommodations with minibars and safes. 50-inch LCD televisions come with premium digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3122 square feet (290 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and laundry facilities. A shuttle from the airport to the hotel is complimentary to guests (available on request). Complimentary self parking is available on site.

Mercure Xi'an Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
The Beauty of Paris - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bordeaux - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 68 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bordeaux
  • The Beauty of Paris

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 3,122 square feet of conference space

Accessibility

  • Elevator

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xi'an Rongjiang
British International Commercia Hotel
British International Commercia Hotel Xi'an
British International Commercia Xi'an
Xian Rongjiang Hotel
Rongjiang Hotel
Xian Rongjiang
Xi'an Rongjiang
Hotel Xi'an Rongjiang Hotel Xi'an
Xi'an Xi'an Rongjiang Hotel Hotel
Hotel Xi'an Rongjiang Hotel
Xi'an Rongjiang Hotel Xi'an
Rongjiang Hotel
Rongjiang
British International Commercia
Mercure Xi'an Downtown Hotel
Mercure Xi'an Downtown Xi'an
Mercure Xi'an Downtown Hotel Xi'an

Mercure Xi'an Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

10/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

kipyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay.
Good location. Everything was good. I will stay if I come again xi'an .
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
スタッフは最悪
フロントの対応が最悪でした。①チェックインで予約の確認がとれない②観光地までの行き方を聞いたら高いツアーを勧められる③早朝タクシーを呼ぶのを依頼したら高い料金のタクシーを呼ばれる、さらにそれにクレームをつけるとタクシーを呼ぶのを拒否される④フロントのスタッフ全員が貧乏ゆすりや舌打ち、ぞんざいな態度など⑤フロントそばに旅行者のスタッフがいて、フロントとの会話に割り込んでくる。こんな不愉快な思いはなかなかしません。一方、設備や部屋は最高でした。
Stayed 2 nights in Jan 2020

10/10 Excellent

Kit Cheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Xuexia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦的酒店
房間很大很寬敞，馬桶係全自動，好舒服哈哈，送嘢有機械人送，樓下有免費洗衣烘衣，如果下次去會再住呢間酒店，離主要景點都比較近，鐘樓，回民街都可步行，永興坊遠小小，要1點幾公里
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
酒店的设施先進亦贴心，但是离开鈡楼，地铁站和回民街有15至20分钟的步行時間。早餐的食物只是一般，咖啡机竟然未开机，开机后亦没有水，告知厨师时他叫我找服务员，但是，服务员卻非常不足，等到07:10才有服务员，叧外，負责煎蛋的師傅态度真是不好，要每个客人排队到他面前才问要什么？他只是在煎蛋，分别只有太阳蛋和熟蛋吧，为何要每个客人站在他面前等？最后，洗手间的电灯开关只能在房间门口使用和三支夜灯是设计有缺点了。
Stayed 4 nights in Nov 2019

8/10 Good

Hoi Yuen Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，但房內隔音要改善。
Stayed 5 nights in Oct 2019