*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from June 25 2024 to June 26 2024 (completion date subject to change). The following areas are affected:
- Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a full-service spa, Sheraton Xian Hotel features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
Business amenities consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 12917 square feet (1200 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Sheraton Xian Hotel is a smoke-free property.
- Number of indoor pools - 1
- Rooftop garden
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- Computer station
- Swimming pool
- Water-efficient showers only
- Conference space size (meters) - 1200
- Luggage storage
- Hair salon
- ATM/banking
- Train station pickup (surcharge)
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Parking (limited spaces)
- Total number of rooms - 365
- Number of floors - 18
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Designer stores on site
- Rooftop terrace
- Number of bars/lounges - 1
- Train station drop-off (surcharge)
- Full-service spa
- Conference space
- Spa treatment room(s)
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1991
- Electric car charging station
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Vegetable garden
- Free wired internet
- Smoke-free property
- RV, bus, truck parking
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 12917
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of living rooms
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Refrigerator (on request)
- Microwave (on request)
- Free cribs/infant beds
Room Amenities
Sheraton Xian Hotel offers 365 air-conditioned accommodations with iPod docking stations and minibars. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, refrigerators, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Turndown service
- Free bottled water
- Cookware, dishware, and utensils
- Microwave (on request)
- Blackout drapes/curtains
- Slippers
- Refrigerator (on request)
- Shower/tub combination
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- Individually decorated
- Pillow menu
- TV size: 48
- TV size measurement: inch
- iPod docking station
- Rainfall showerhead
- Separate living room
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Separate bedroom
- Rollaway/extra beds (surcharge)
- Heating
- Electric kettle
- Washing machine
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Housekeeping on request
- LED light bulbs
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Low-height counters/sink
- Height-adjustable showerhead
- Grab bar - near toilet
- Transfer shower
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , RV, bus, truck parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Gate West Restaurant - This buffet restaurant overlooks the garden.
Tang Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Marco Polo Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro - This restaurant serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Spa Services
Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 6
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Fitness classes on site
- Free bicycles nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CNY 800
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 165 per person
- Airport shuttle fee: CNY 400 per vehicle (one way)
- Rollaway bed fee: CNY 368.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at 6:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
UnionPay
Comprehensive food waste policy
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CNY 368.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Pool access available from 6 AM to 11 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Sheraton Hotel Xian
- Sheraton Xian
- Sheraton Xian Hotel
- Xian Sheraton
- Xian Sheraton Hotel
- Sheraton Xi'An Hotel China/Shaanxi
- Xi An Sheraton
- Sheraton Xian Hotel Hotel
- Sheraton Xian Hotel Xi'an
- Sheraton Xian Hotel Hotel Xi'an
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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