Sheraton Xi'an North City Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Xi'an North City Hotel

Exterior
Exterior
Meeting facility
1 bedroom, premium bedding, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
No. 32 Wei Yang Road, Xi'an, Shaanxi, 710014
  • Xi'an City Walls
    3 min drive
  • 小杨烤肉
    8 min walk
  • Anyuanmen Station
    17 min walk
  • Xi'an (XIY-Xianyang Intl.)
    38 min drive

Room options

Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View, Corner

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms, City View

  • 947 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Apartment, 1 Bedroom, City View

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom, City View

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 947 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Apartment, 1 Bedroom, City View

  • 947 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Xi'an North City Hotel

4.5-star Xi'an hotel, connected to a shopping center in Lianhu
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sheraton Xi'an North City Hotel offers 487 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Xi'an hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, Sheraton Xi'an North City Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 18288 square feet (1699 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Sheraton Xi'an North City Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Sheraton Xi'an North City Hotel has 2 restaurants serving lunch and dinner.
Feast - This buffet restaurant specializes in international cuisine. Open 24 hours. Open daily.
Yue - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 90 for adults and CNY 45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Feast
  • Lobby Lounge
  • Yue

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,288 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 90 for adults and CNY 45 for children
  • Airport shuttle fee: CNY 800 per person (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Xian North City
Sheraton Xian North City Hotel
Sheraton Xi'an North City
Sheraton Xi'An North City Hotel China/Shaanxi
Sheraton Xi'an North City
Sheraton Xi'an North City Hotel Hotel
Sheraton Xi'an North City Hotel Xi'an
Sheraton Xi'an North City Hotel Hotel Xi'an

Sheraton Xi'an North City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 255 reviews" "
Rating 8 - Good. 61 out of 255 reviews" "
Rating 6 - Okay. 21 out of 255 reviews" "
Rating 4 - Poor. 6 out of 255 reviews" "
Rating 2 - Terrible. 5 out of 255 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kun

Excellent breakfast buffer!
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yangjun

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, love here
Stayed 3 nights in Jun 2024

10/10 Excellent

Su Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

4/10 Poor

Helga

Stayed 3 nights in Apr 2024

10/10 Excellent

Ligen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous as it’s near everything and easily accessible to most tourist places!
Stayed 3 nights in Mar 2024

10/10 Excellent

Yau Loong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with very reasonable prices
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, immaculately clean. A first class hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Helium

Liked: Cleanliness, staff & service, property conditions & facilities
Close to underground stations and many malls within walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yuan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything above.
Stayed 11 nights in Oct 2023

10/10 Excellent

JOANNA

Stayed 1 night in Sep 2023

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, property conditions & facilities
easy to access public transportation and taxis
Stayed 3 nights in Sep 2023

10/10 Excellent

Lin Tang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and price worthy
Stayed 4 nights in Sep 2023

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniences
Stayed 3 nights in Sep 2023

10/10 Excellent

Shuixin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel service is outstanding, and the location is incredibly convenient.
Stayed 2 nights in Jul 2023

10/10 Excellent

Zhiyi

Stayed 3 nights in Dec 2022

6/10 Okay

Bocca

Liked: Cleanliness
Staff are friendly. However, some of staff need to be further trained in order to provide better services.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff. clean and good breakfast.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very helpful, I have no complaints, communication was a bit difficult but we got through it, you just need some patience
Stayed 2 nights in Dec 2019

10/10 Excellent

Wai Sun Jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the Xi’an with its easy access to subway, which is linked to the train station...
Stayed 1 night in Nov 2019

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to stay
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with a handy location
We had a wonderful time at the hotel celebrating our grand daughter 100 days old. Had an upgrade to the executive apartment which was enormous. The Chinese restaurant is one of the best in Xi’an. Highly recommended is their signature deep fried flounder dish. The decoration of the fish was a piece of art. Would stay there again next time when we visit Xi’an
Stayed 2 nights in Oct 2019