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Skytel Xi'an

3.5 star property

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Hallway
Lobby
Parent-Child Suite | Private kitchen
Buffet

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Breakfast available

Explore the area

View in a map
South Street, 32, Xi'an, Shaanxi, 710001
  • Xi'an Bell Tower
    ‪7 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪9 min walk‬
  • Drum Tower
    ‪2 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

  • 861 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room (1 king bed)

Executive Room (1 king bed) | Premium bedding, minibar, in-room safe, desk

Executive Room (1 king bed)

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Parent-Child Suite

Parent-Child Suite | Premium bedding, minibar, in-room safe, desk

Parent-Child Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • 430 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Fashion Room Single Bed

Fashion Room Single Bed | Premium bedding, minibar, in-room safe, desk

Fashion Room Single Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Business Twin Room

Business Twin Room | Living room | 37-inch TV with satellite channels, MP3 dock

Business Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Room (1 king bed)

Business Room (1 king bed) | Living room | 37-inch TV with satellite channels, MP3 dock

Business Room (1 king bed)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 430 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Skytel Xi'an

3.5-star hotel in Xi’an City Center
Along with a restaurant, this smoke-free hotel has a conference center and a business center. Other amenities include conference space, concierge services, and dry cleaning.
Skytel Xi'an offers 175 air-conditioned accommodations with MP3 docking stations and minibars. Accommodations offer separate dining areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A complimentary grocery shopping service and wedding services can be provided.

Skytel Xi'an is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Yue Hui - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Yue Hui

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3,229 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch TV with satellite channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6 AM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48.00 per person
  • Airport shuttle fee: CNY 360 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Skytel Hotel
Skytel Hotel Xi'an
Skytel Xi'an
Hotel City Lion International
Xian Skytel Hotel China/Shaanxi
Skytel
Skytel Xi'an Hotel
Skytel Xi'an Xi'an
Skytel Xi'an Hotel Xi'an

Skytel Xi'an Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 410 reviews
Rating 8 - Good. 201 out of 410 reviews
Rating 6 - Okay. 75 out of 410 reviews
Rating 4 - Poor. 40 out of 410 reviews
Rating 2 - Terrible. 12 out of 410 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Yee

Liked: Property conditions & facilities, room comfort

I will never return to this hotel again.

The staff is rude especially the chief of housekeeping. When I couldn’t find the face towels in the washroom, I called the receptionist. A lady came opening my door without knocking, I was quite shocked, luckily I latched the door. She asked me what was my problem , so I told her about the missing towels. She went into the washroom to check and she checked my bed too. She gave me a her disbelief look. When she came back with the towels, she asked me again whether I had misplaced somewhere. I was quite annoyed because of her accusation as if I had stolen the towels. The room was not properly clean too.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location in Xi'an. Very comfortable bed, spacious ultra modern ensuite. TV had China News in English. Helpful advice on which busses to take to reach out of city centre sites. Large desk with light . Good kettle/ fridge facilites. Plenty of coat hangers. I had an upgrade and a room with a view over the main road but good windows ment there was no noise to spoil the view.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They locate at the great location and provide a good breakfast.
Stayed 2 nights in Jun 2019

8/10 Good

SAM

Can't beat the price...Location was great, close to everything, walking distance...could be cleaner but not horrible
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in May 2019

8/10 Good

Wei Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Very strategic location, just 10 mins walk from the bell tower and mrt. A lot of shops nearby. Room was okay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

Stayed 6 nights in May 2019

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Yahui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and very convenient location.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The clerk at check-in was friendly and the room was clean. I asked for a wake-up call and it came right on the dot. The bathroom is modern and nice. The only flaw would be the toilet doesn't flush very hard; sometimes needed two times to get the job done. The water pressure in the shower is not very strong, but the water was hot. The bed was a bit hard, but I suppose for some that is not a bad thing. But these are minor and I just mention them for those who are quite picky. The location is the major selling point. Between the Bell Tower and City Wall, within walking distance of most major sites, which is good in a city that expansive.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful which room you choose. The windows in the cheaper rooms do not open. When I stayed in mid-March, the central A/C had not yet shifted to cool air, and as I result my initial room was very warm and stuffy. After the first night, I changed to a room with a window that opens. Although the hallway smelled of cigarette smoke, my room was fine! Very convenient location for sightseeing in the old city! Many of the staff at the front desk speak English, but some do not. We were able to communicate using translation apps. The buffet breakfast (7:00-9:30am)--although not gourmet--was good! If you oversleep, there's a 24-hour Chinese fast food restaurant across the street.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied and good
Stayed 4 nights in Mar 2019

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Awesome location, great value for price
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Need to vaccuum the carpet in the room regularly
Stayed 9 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
the location is excellent, on the main street and walking distance to transportation, shopping and restaurant
Stayed 3 nights in Jan 2019

8/10 Good

Yeow Hong

Liked: Staff & service, property conditions & facilities, room comfort

Recommended Hotel to Stay in Xi'an

Overall, the hotel is recommended although the carpet in the room is slightly dirty/stained.
Stayed 3 nights in Dec 2018

10/10 Excellent

Siti Rohani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really convenient for us to shop around bcos it’s within walkable distance. From staff,room n location of e hotel is awesome.
Stayed 7 nights in Dec 2018

4/10 Poor

A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelling toilet, not enough tissues papers. Otherwise ok.
Stayed 4 nights in Dec 2018

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and explained everything. The made phone calls for me and checked on tours and pickup. The room was very clean and comfortable. The location was excellent! I could walk less than 5 minutes to transportation, local restaurants, shopping and scenic sites.
Stayed 11 nights in Nov 2018

2/10 Terrible

Suzanne, Boston

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken shower, leaking sink, broken toilet, unusful tv .two nigts can not sleep because construction in 5 nigts stay .
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically good -- incredibly convenient location, good price, comfy bed. However, the door stuck and required a fairly hefty shove to actually close, and the room smelled like cigarette smoke.
Stayed 2 nights in Nov 2018

10/10 Excellent

Hasan, Montpellier- France.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, excellent location, everything was very good in this hotel. I highly recommend this hotel. if I go back to Xi'an I will repeat a reservation in the same hotel.
Stayed 4 nights in Nov 2018