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Sofitel Xian on Renmin Square

4.5 star property
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Photo gallery for Sofitel Xian on Renmin Square

Indoor pool, sun loungers, lifeguards on site
Garden
Luxury Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
$70
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
319 Dongxin Street, Xincheng district, Xi'an, Shaanxi, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪17 min walk‬
  • Xi'an Bell Tower
    ‪19 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, View

Junior Suite, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Business Lounge Access, View

7.0 out of 10
Good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 2 Twin Beds, View

Luxury Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 2 Twin Beds, View

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Prestige)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Business Lounge Access, View

Junior Suite, 2 Twin Beds, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Twin Beds, Business Lounge Access, View

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Double Bed, Kitchen

  • Sleeps 3
  • 1 Double Bed

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About this property

Sofitel Xian on Renmin Square

4.5-star hotel in Xi’an City Center
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sofitel Xian on Renmin Square offers 178 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Sofitel Xian on Renmin Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 23681 square feet (2200 square meters) include conference space. This luxury hotel also offers a children's pool, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sofitel Xian on Renmin Square has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Le Chinois - This restaurant serves lunch and dinner. Reservations are required.
Azur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi锦鲤日餐厅 - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 168 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Azur
  • Koi锦鲤日餐厅
  • Le Chinois

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 23,681 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator (44 inch wide door)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Renmin
Sofitel Renmin Hotel
Sofitel Renmin Hotel Xian Square
Sofitel Xian Renmin Square
Sofitel Xi An
Sofitel Xian On Renmin Square China/Shaanxi
Sofitel Xian On Renmin Square Hotel Xi`An
Xi'an Sofitel
Sofitel Xian Renmin Square Hotel
Sofitel Renmin Square Hotel
Sofitel Renmin Square
Sofitel Xian on Renmin Square Hotel
Sofitel Xian on Renmin Square Xi'an
Sofitel Xian on Renmin Square Hotel Xi'an

Sofitel Xian on Renmin Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 614 reviews
Rating 8 - Good. 162 out of 614 reviews
Rating 6 - Okay. 54 out of 614 reviews
Rating 4 - Poor. 12 out of 614 reviews
Rating 2 - Terrible. 6 out of 614 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lihua

Stayed 7 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite. Excellent porters who all spoke excellent English. The bar staff didn't speak English and this made ordering difficult. The spa facility was closed (but no notice). Lots of mosquitoes in the lobby.
Stayed 2 nights in May 2025

10/10 Excellent

Van Hoa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and surroundings. Excellent location. We are able to walk to
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely good service and facilities
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

整体入住体验非常好，房间很宽阔也很安静，卫生条件很好。前台的任月非常好，帮助了我们很多，非常感谢她。门口帮助我们拿行李的一位服务人员也很亲切，服务是很体贴的。唯一一点是入住需要支付押金，这是我在其他五星级酒店没有遇到的。 整体很棒，位置也不错，给任月点赞，英文棒棒哒，人也nice
Stayed 3 nights in May 2025

10/10 Excellent

Shi Lun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and lot's of variety option for breakfast. Location is near some of the famous attractions, lot's of food nearby.
Stayed 7 nights in Apr 2025

10/10 Excellent

Wei Keat

Stayed 3 nights in Apr 2025

10/10 Excellent

FOOK KAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Great Hotel. Very good breakfast. Near Muslim Quaters.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kwek Kee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay with very good breakfast. Staff are extremely helpful. Special mention to Leo, taking the extra steps to accompany my wife for medical treatments.
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Below expectation

Property is old and service is definitely not up to a international 5 stars standard. Location is not recommended for family who are here for holiday.
Stayed 5 nights in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Lieneng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Deal and Good Service

A nice hotel with serene surrounding. The trade-off is a short walk to the nearest metro station. Got upsell to a jr suite upon checkin but it is a good deal with the extras in the package. Good service from the staff too. Overall a hassle free experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

BILL

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice！
Stayed 3 nights in Mar 2025

10/10 Excellent

BILL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in the old town area.
Stayed 1 night in Mar 2025

10/10 Excellent

BILL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel , stayed here multiple times a year.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Andy was super helpful throughout our short stay and all of the staff were incredibly friendly. Large breakfast selection with great tasting food. Location is convenient to walk and easy to get to nearby metro stations. Would revisit.
Stayed 2 nights in Mar 2025

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

POH WOON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jap buffet is nice and price reasonable @ cny period. CNY 238 per pax. And they serve delicious dishes.
Stayed 5 nights in Jan 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service

Ok stay

The room we stayed for the 1st night was unacceptable for a 5-star hotel. Very strong smell of the sewer from the bathroom and mixed of some old hotel smell, very hard to stay. I saw the same feedback from the other platforms, but I ignored it. So please don’t overlook the negative reviews. We tried to cancel the 2nd night in rje next day, but was not able to do so as we already paid. The receptionist who are at middle age was very nice (the young receptionists obviously need more training and put more smiles on the face ) and let us to checkout some other rooms. The rooms we checked out didn’t have that smell. We always felt hot at night and woke up as no AC in the winter. It happened to all the hotels we stayed in China during this trip.
Stayed 1 night in Jan 2025

10/10 Excellent

Fedrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place!

Great hotel. We have stayed here 2x on different year. Wanna thank all the staff here for pleasant stay, they helped us with museum booking and recommended places to go.
Stayed 5 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient location and helpful, friendly staff!

Helpful and friendly staff! Great breakfast buffet. Location close to metro line 4, which is direct line to north train station- very convenient! Walking distance to Muslim quarter and mosque, and bell and drum towers. Easy trips out to hike Huashan, and to visit the terracotta warriors. Recommended. 😊
Stayed 3 nights in Nov 2024

10/10 Excellent

Xin

Liked: Amenities
Very friendly, helpful services. Convenient to city center and subway
Stayed 6 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Nov 2024

8/10 Good

How Yang

Liked: Cleanliness, staff & service
The mattress is too old/too soft. The shower water temperature is not consistent. The spa is too expensive. No shuttle bus to nearby busy area. It is stated in the hotel description that there is shuttle bus, so don’t know what it means then.
Stayed 5 nights in Oct 2024