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Somerset Xindicheng Xi'an

4.5 star property

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Photo gallery for Somerset Xindicheng Xi'an

Balcony
Fridge, microwave
Lobby
Lobby sitting area
In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 64 The West Section of South, 2nd Ring Road, Yanta District, Xi'an, Shaanxi, 710065
  • Xi'an Museum
    ‪15 min walk‬
  • Drum Tower
    ‪16 min walk‬
  • Small Wild Goose Pagoda
    ‪18 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪53 min drive‬

Room options

View all photos for Premier Studio, 1 King Bed

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premier Studio, 1 King Bed

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Studio, 2 Twin Beds

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Basic Studio, 2 Twin Beds

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Premier

LCD TV, DVD player

Two-Bedroom Premier

  • 1668 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two-Bedroom Deluxe

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Two-Bedroom Deluxe

  • 1453 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Apartment, 1 Bedroom

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Somerset Xindicheng Xi'an

4.5-star hotel in Yanta Qu
Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and coffee/tea in a common area.
Somerset Xindicheng Xi'an offers 156 air-conditioned accommodations with washers/dryers and DVD players. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Somerset Xindicheng Xi'an provides a health club and a sauna. The hotel offers a restaurant. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Somerset Xindicheng Xi'an has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Somerset Xindicheng Xi'an has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 68 for adults and CNY 35 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 19 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 35 for children
  • Rollaway bed fee: CNY 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property’s pool is closed on the 15th and 30th of the month and will reopen at 1 PM on the same day.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Somerset Xindicheng Xi'an Hotel
Somerset Xindicheng Hotel
Somerset Xindicheng
Somerset Xindicheng Xi'an Hotel
Somerset Xindicheng Xi'an Xi'an
Somerset Xindicheng Xi'an Hotel Xi'an

Somerset Xindicheng Xi'an Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 80 reviews
Rating 8 - Good. 22 out of 80 reviews
Rating 6 - Okay. 3 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Somerset was friendly, kind, and caring! They attended to all of our needs and treated us like family. Check in and check out process was also a breeze! Will definitely recommend staying here!
Stayed 3 nights in Oct 2024

10/10 Excellent

Buck

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with sufficient room for a family of four. Staff are friendly and nice. Brought us a baby crib as soon as we asked. Location is decent, nothing particularly exciting nearby, except the mall has a lot of food options
Stayed 3 nights in Aug 2024

10/10 Excellent

Torsten

Stayed 2 nights in Jun 2024

8/10 Good

Rissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
The staffs were very friendly and helpful. Like to especially thank 王云 who went out of her way to help us secure entrance tickets to the Shannxi History Museum on line. Appreciate her patience as it took numerous attempts to do so.
Stayed 7 nights in Mar 2024

4/10 Poor

Christopher

Disliked: Staff & service
Stayed 5 nights in Dec 2023

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodation
Comfortable room. Located outside of the city centre. About 90mins walk and 30mins drive. Next to a shopping mall, provide good amenities if needed
Stayed 4 nights in Nov 2023

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful apartment
We had a wonderful stay at the Somerset Serviced Apartments in Xi'an. Upon arrival we were upgraded, for free, to a very large apartment/lobby that was much better than the one we had booked. The apartment was very large, spotlessly clean, very well furnished, comfortable and with all the necessary facilities. Service desk was very attentive and friendly. The location is also very good, even if Xi'an is a large city. We were some 10-15 mins by taxi from the centre of town - the Drum Tower and Muslim Area, and yet with plenty of very good options to eat around. Highly recommended!
Stayed 3 nights in Oct 2019

8/10 Good

Terrance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and bright apartments. Very good value. Staff was helpful. Food choice of breakfast was quite limited. Nice gym with yoga studio. Didn't try the pool as water was too cold but it looked good with reasonable size. The property does not have restaurants, other than the lounge serving breakfast but there are quite a number of F&B outlets at the shopping centre just next to the property. Another hotel with a good Chinese restaurant was only across the road and you could be there by less than 10 minutes on foot. Also walking distance to 小雁塔 and 西安博物館。
Stayed 3 nights in Sep 2019

10/10 Excellent

Unanimous

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : modern furniture, service, neat Dislike : plain food, not so tasty for foreigners
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very comfortable and great staff. The building is located next to a mall/grocery store which is very convenient. It is about 40 min walk to a couple of attractions. We forgot my kids headphones in the room and they found the headphones and we were able to get those back.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
A ruined holiday by the terrible service received
A holiday totally was ruined by the terrible service from the hotel. Before we arrived, I informed the hotel that we will be late due to flight delayed. No answers received at all. Then when we arrived, waited over 30 hr to check in and then the receptionist even can’t serve us alone, she answered 5 phone calls and didn’t even to answer my questions. Even worse, the next day, found a dirty cleaning clothes on the bed. I asked for a sewing kit twice, finally, got it when the third time requested. A service from hell.
Stayed 4 nights in Jun 2019

10/10 Excellent

Xiaoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good layout for family. Enjoyed the stay very much
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I pretty much have only good things to say about the place. Clean, modern, helpful staff. Unit was clean, with full kitchen, with view of other high-rises. Property had pool, sauna, steam room all in working order and good condition. Gym and playroom also available. Free breakfast was the same every morning. Food not bad, but probably would become boring if we stayed there more than few days. Some of the common areas smelled like smoke, but that's not because it was allowed, but rather because this is China and people just don't pay attention to non-smoking signs. Area around property is safe. Bunch of places to eat in walking distance, ranging from very cheap to almost Western prices with everything in between. Mall across the street. Taxi ride to center of Xian is about 15 min and costs about 10rmb. Of course my advice to download Didi and never ever use taxis.
Stayed 4 nights in Apr 2019

10/10 Excellent

LIRUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean facility and spacious room. The hotel is about 15 min walk from a subway station and the subway line is connected with high speed train station. Convenient spot for shopping , eatting, coffee nearby. We took DIDI (local uber)from the hotel to sight seeing spots in the city, most of the trips cost less than RMB15 one way.
Stayed 3 nights in Apr 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!! - would highly recommend
Fantastic stay at this very plush and modern apartments. The service we received was excellent too, I would have recommend
Stayed 3 nights in Nov 2018

10/10 Excellent

Puran, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to shopping center and very helpful staff
Stayed 2 nights in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Comfortable place to stay Good breakfast Was visiting friends so can't comment on transport links or local area Didn't use facilities like the gym or pool
Stayed 4 nights in Oct 2018

10/10 Excellent

Vikas, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable apartment.
Very modern and clean rooms and bathrooms and friendly and helpful staff. Excellent location too away from busy main city but well connected via Metro or short drive.
Stayed 4 nights in Sep 2018

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous weather China
Gorgeous weather and food. Clean and comfortable hotel.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities including the state of the art 2 in 1 washer dryer were a welcome respite. The second room and bathroom made our stay feel like home.
Stayed 2 nights in Aug 2018

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is luxurious, even by American standards. Two full baths. Very friendly and helpful front desk. Had them arrange for us a minivan plus driver to take us to the Terracotta Warriors. Hotel is located right next to a mall with plenty of great restaurants inside. They are much better than the street side restaurants we found. We had many meals there. In the evening, you can enjoy “plaza dance” outside the mall. Tips for getting there – tell the taxi driver the hotel is next to the “Tei-de” Mall, as the name of the hotel is not very recognizable to the drivers. The hotel lobby is on the 4th floor. For the more adventurous, take the subway to avoid the city traffic. Nearest subway stop is the Stadium station (Ti-yu-guan) 2 blocks to the east.
Stayed 3 nights in Jul 2018