See all properties

The Ritz-Carlton, Xi'an

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Xi'an

Lobby sitting area
Property video
Premium bedding, minibar, in-room safe, individually decorated
Exterior
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $206
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075
  • Place, Golden Eagle
    ‪11 min walk‬
  • Place, Xidian University North Campus
    ‪2 min drive‬
  • Place, Northwestern Polytechnical University
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪27 min drive‬

Room options

View all photos for Club Room, 2 Double Beds, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, City View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

LED TV

Club Suite, 1 Bedroom

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, City View

  • 2259 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking, City View

LED TV

Suite, 1 Bedroom, Non Smoking, City View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Lounge
JW Marriott Hotel Xi'an
Weiyang
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, 66 reviews
JW Marriott Hotel Xi'an

About this property

The Ritz-Carlton, Xi'an

5-star Xi'an hotel, connected to a rail/subway station in Yanta Qu
3 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour health club, a conference center, and self parking. Housekeeping is available on request.
The Ritz-Carlton, Xi'an offers 283 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
In addition to a children's pool, The Ritz-Carlton, Xi'an provides an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Art Deco hotel also offers spa services, tour/ticket assistance, and a garden. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Ritz-Carlton, Xi'an is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Xian Kitchen 鲜厨房 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Tasuro 炙焰 - This sushi bar serves dinner only. Open daily.
景轩 - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge大堂吧 - This lobby lounge serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Flair天韵 - This rooftop bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CNY 144 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 268 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Flair天韵
  • Lobby Lounge大堂吧
  • Tasuro 炙焰
  • Xian Kitchen 鲜厨房
  • 景轩

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 27 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 268 for children
  • Self parking fee: CNY 144 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an

The Ritz-Carlton, Xi'an Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 94 out of 103 reviews
Rating 8 - Good. 5 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Just simply the best.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay there. The room is clean and spacious.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Xuelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, top notch local food options. We all love it, will come back.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would return
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel,
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing services.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Clean and big rooms
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Xianling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Xian

We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is the location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and really kids friendly.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with great service. Highly recommended
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Xiuqiang

Liked: Cleanliness, amenities, property conditions & facilities
Great service and wonderful entertainment
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Exceptionally thoughtful people.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and exemplary customer service from front desk, room service, spa and checkout.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Zhaoyang

Liked: Staff & service, amenities, property conditions & facilities
Cleanses and friendly staff . Foods are very good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hector

Liked: Amenities
The Staff at Ritz Carlton was always helpful to all our needs; they surpassed my expectations, even those members with little understanding of the language l speak (English,) were always willing to assist us when we needed them. This place is amazing
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience - exceptional in every possible way. One of the best hotels we have ever stayed in. Rooms, staff, food - all was just fabulous and unforgettable.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

XU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and the room is comfortable.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff attentive and professional. Highly recommended
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit.
Stayed 3 nights in Jul 2025