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Novotel Xi'an The Bell Tower

4.0 star property

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Photo gallery for Novotel Xi'an The Bell Tower

Superior Room, 2 Twin Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Creator video
Exterior
Children's activities
Daily buffet breakfast (CNY 98 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Gym
$58
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Place, Xi'an City Walls
    ‪1 min walk‬
  • Place, Xi'an Bell Tower
    ‪7 min walk‬
  • Place, Great Mosque of Xi'an
    ‪9 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Down comforters, minibar, in-room safe, blackout drapes

Room, 1 King Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, minibar, in-room safe, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Down comforters, minibar, in-room safe, blackout drapes

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Down comforters, minibar, in-room safe, blackout drapes

Superior Suite, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Xi'an The Bell Tower

4-star hotel in Xi’an City Center
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, coffee/tea in a common area, and a microwave in a common area.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1615 square feet (150 square meters) include conference space. This family-friendly hotel also offers a health club, a complimentary children's club, and coffee/tea in a common area. Onsite self parking is complimentary.

Novotel Xi'an The Bell Tower is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Novotel Xi'an The Bell Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 126 reviews
Rating 8 - Good. 38 out of 126 reviews
Rating 6 - Okay. 4 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Stayed 1 night in Jul 2025

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant experience here .
Stayed 5 nights in Jul 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in X

Very good location. Friendly and helpful reception. One of the few hotels with welcome drinks and afternoon tea for guests. Xi'an was boiling hot when we were there. Hotel had lots of bottled water available to guests. Delicious breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

nadifah binti, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and the location is superb. Highly recemmended.
Stayed 5 nights in Jun 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a perfect location—just steps away from the Bell and Drum Tower—which made our stay incredibly convenient and enjoyable. I truly wanted to give this hotel an excellent review because overall, our stay was amazing. However, I cannot overlook the challenges we faced with the staff. This hotel is not ideal for travelers who do not speak Mandarin. I speak Mandarin, so I was able to get some assistance during our stay. Unfortunately, I do not read Chinese, and when I asked for help booking a Didi, I was simply told to go outside and hail a cab. I found this response disappointing, especially given that it was a reasonable request for a guest. Only after I asked to speak with a manager did the staff decide to assist me. This lack of initial willingness to help left a negative impression. With better guest service—particularly for international travelers—this hotel has the potential to be truly outstanding.
Stayed 3 nights in Jun 2025

8/10 Good

Abdullhakam

Stayed 5 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. They would go above and beyond to make sure we have a comfortable stay.
Stayed 2 nights in Jun 2025

8/10 Good

Joanne, vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the bathroom. the doors to both the shower & toilet were translucent and had no locks. it was very weird. Other than the bathroom, everything else was pretty good
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very technical all very modern would recommend it to anyone going to Xian.
Stayed 2 nights in Jun 2025

10/10 Excellent

JAVIER, Las Vegas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has an excellent location in the heart of Xi’ an. The Bell Tower, restaurants, and shops are just steps away. The subway is in from of the hotel,
Stayed 2 nights in May 2025

10/10 Excellent

Chi San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean with self laundry service with was a bonus for us. The location was superb and staff were very helpful
Stayed 3 nights in May 2025

8/10 Good

Suan Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Novotel hotel was pleasant. We love how strategic the location is, walkabout to the Bell Tower and the metro is right in front of the hotel.
Stayed 3 nights in May 2025

8/10 Good

D

Liked: Cleanliness
Good location, but people are smoking everywhere even at no smoking area,
Stayed 2 nights in May 2025

10/10 Excellent

Faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near the drum and bell tower - lots of dining options and transport services nearby to bring you to the terracotta army
Stayed 2 nights in May 2025

10/10 Excellent

Taichu

Disliked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent location, modern hotel with large clean rooms. Very happy with our stay and highly recommended
Stayed 3 nights in May 2025

10/10 Excellent

XUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality room and staff service. Short stroll to local shopping malls all around. Will be visiting again next time.
Stayed 7 nights in May 2025

2/10 Terrible

Dr Sanja

Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Stayed 5 nights in Apr 2025

8/10 Good

Damian Romero

Liked: Cleanliness, property conditions & facilities
the destination more or less for what it cost ..!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexia

Stayed 2 nights in Apr 2025

6/10 Okay

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was helpful. They provided bread, jam and OJ, at no charge, when I requested for it because I had an upset stomach. Was glad to see the Toto washlet type toilet. The cleaning staff was good. The hotel was fine in almost all aspects except for two issues. Whenever I walked into my room I smelled something odd, perhaps from past cigarette smoke, even though it was a nonsmoking room. The smell would vanish in a minute or two when I switched on the AC. I think I had a room with a suite so the room was separated into two parts by a panel running about half of the width of the room, and there was a TV hung on this panel. Frankly, the room would appear more spacious if this dividing panel was not present, and I don’t watch TV when traveling. There was also a shelf hanging half way down the ceiling, in the middle of the room. I could not figure out why it was there. The room would appear more spacious without it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Han Song

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Comfortable, easy access, lots of food and shopping area.
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025