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Xi'an Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xi'an Hotel

Blackout drapes
Exterior
Lobby
Interior
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Room service
    Room service
  • Restaurant
    Restaurant

Explore the area

Map
No.58 Chang'an Road, North Section, Xi'an, Shaanxi, 710061
  • Small Wild Goose Pagoda
    1 min walk
  • Drum Tower
    3 min walk
  • Chang'an University
    19 min walk
  • Xi'an (XIY-Xianyang Intl.)
    43 min drive

Room options

Executive Suite (executive suite)

  • Sleeps 3
  • 1 King Bed

Business Room (business room)

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Deluxe Room (deluxe business room b)

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Standard Room (vip room)

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Deluxe Room (deluxe room)

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Deluxe Suite (deluxe business suite)

  • Sleeps 3
  • 1 King Bed

Standard Room (standard room)

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Lounge

The Westin Xian

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (241)
The price is $122
per night
$143 total
includes taxes & fees
Dec 8 - Dec 9
The Westin Xian

About this property

Xi'an Hotel

4-star hotel in Beilin
This hotel features 4 restaurants, an indoor pool, and dry cleaning. Self parking is free. Other amenities include a hair salon.
Xi'an Hotel offers 142 accommodations with blackout drapes/curtains.
Recreational amenities at the hotel include an indoor pool.
Dining is available at one of the hotel's 4 restaurants. This Xi'an hotel also offers an indoor pool, dry cleaning/laundry services, and a hair salon. Onsite self parking is complimentary.

Xi'an Hotel has designated areas for smoking.

Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Hair salon

Guest services

  • Dry cleaning/laundry service

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Food and drink

  • Room service

Policies

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Xi'an
Xi'an Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Xi'an Hotel Hotel
Xi'an Hotel Xi'an
Xi'an Hotel Hotel Xi'an

Xi'an Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 6 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
24 hours check in is very convenient for long distance travelers
Stayed 1 night in Sep 2019

2/10 Terrible

Malcolm, Brisbane, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunate experience.
When I checked in I was told no Reservation. I had confirmation from Hotels.com but that meant nothing. They agreed that I was in the right place. They basically implied that I probably made it up because they wouldn't give that rate so unless I could prove it, they wouldn't honour it. After many minutes of frustrated talking, (keeping my cool nicely) they agreed on one night at that rate but I would have to look for other accomm the next day. It seemed they had never heard of Hotels.com. The room was the crappiest smallest room in the back corner of the hotel with a bathroom/toilet that two of us couldn't physically fit in at the same time. The carpets had never been vacuumed. The beds felt like a hard board. I had booked a higher priced upgrade to a "Deluxe Suite". The next day at reception with a laptop logged onto Hotels.com account showing my confirmation and the room I booked, they agreed to extend for the other two nights I had originally booked at the same rate. (I should have checked out and gone somewhere else). I didn't get the upgrade or any offer of apology or compensation. In fact the attitude of all the staff was as if they didn't want to be there or bother with anything at all. While I was at the counter another guest walked up to the counter and stood there for quite a while as 3 clerks stood about trying to look busy, then huffed and finally walked away unattended. Please don't stay at this hotel, I certainly won't, they don't deserve your business.

6/10 Okay

David

Liked: Staff & service
The hotel is easy to find and very closed to the metro station. The rooms are ok but need the carpets to be changed.

6/10 Okay

jerome

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención teniendo en cuenta las dificultades debidas al idioma... Gran disposición para solventar cualquier necesidad dentro de lo factible... 😊
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De lujo pero hay que conocer el idioma, disponen de lo necesario para una estancia confortable y pràctica
Stayed 4 nights in Oct 2019

10/10 Excellent

LILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點優越，機場大巴直達的終/起點站，對搭機的旅客來說交通非常方便。 設施有故障反應後，短時間內無法修復，直接提供升等換房，服務質量可以肯定。
Stayed 5 nights in Aug 2019

8/10 Good

Guoying

Liked: Staff & service
Disliked: Cleanliness
地点好，近地铁口，有机场大巴在宾馆门口营运，去钟楼只两地铁站。服务态度好。但房间的地毯太脏，浴室的水流到洗手间。

10/10 Excellent

CHIH HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早班飛機推薦
機場巴士很方便，尤其對於要坐早班飛機離開西安的人而言。

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
交通至便
エアポートバスが発着していたり、地下鉄の駅に近くて便利です。ホテルの人たちも感じが好いですが、英語が通じる人が少ないのが難点。設備は古びています。元々は豪華で最新のホテルだったと思います。
Stayed 3 nights in Dec 2017

8/10 Good

森桃子, 日本茨木市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
西安博物館も近くとても部屋も広く、言葉が通じなくても、親切に対応していただいた。このホテルは環境も良
ホテルの部屋が３０畳ほどもありとても広く、アクシデントがあり困ったらきちんと対応してくださった。いかにも中国という感じのホテルで、ピアノも聞くことができ、ホテルの中に池もありホテルの方に。通訳の方も紹介していただいた。ほんとにお世話になりました。最初の印象が中国は、不親切な国という印象をテレビ党でマインドコントロールされていますが、治安もよく。忘れ物や大事なものもきちんと探してほんとに言葉が通じなくても、何とか１人旅できて楽しかった。近くに西安博物館があり、ここはシルクロードの起点で、仏教がまだ心でねずいているところで１人歩きも安心してできました。日本は中国から漢字や仏教都市計画などを学び今の日本に発展してきています。困ったら、漢字で書くと通じる国です。同じ文化の土台を軸にして中国と日本がもっと仲良く交流していけたらよいと感じます。ほんとに親切にしていただき感謝いたします。しぇーしぇー。政治の分野を乗り越えて、もっと仲良くできる国信頼できる国です。深く言うと日本は、第２次大戦で中国をイギリスのアヘンや植民地から解放し、今の中国の土台のインフラや電気製品いろいろ協力して、今の発展の１部にもなっています。はん日の教育だけでなく、そういう日本の良い部分もこれから若い人たち子供たちにも教育していただきたいと切に願います。中国にも日本にも過去の歴史に悔いのあることが多いです。その歴史認識で日本人も反省してもっと謙虚に中国に学ぶべきです。過去に中国は他国を侵略していません。アメリカは過去に多々ハイパーインフレにしてそして他国に戦乱を起こし、それで富をユダヤが蓄えてきています。その事実を日本の社会に伝えます。神仏の加護のあることをいのります。
Stayed 4 nights in Nov 2017

6/10 Okay

SHUICHI

個人での利用はお勧めしません。
冷蔵庫が壊れていたり、テレビが故障したり。ホテル全体が古びた感じでした。日本語はもちろん英語が話せる人も少なかった。

8/10 Good

太郎, 山梨

Liked: Cleanliness, property conditions & facilities, room comfort
落ち着いた感じのホテル
ロビーの感じは良かった。ドアの錠はカード式で有るが、ドアクローザーの調子があまりよくなく、内側から引っ張らなければならなかった時がある。フロントの対応は良かった。又、夕食で２階のレストランに行ったら、１人なのを確認して１階のレストランまで案内してくれた。

6/10 Okay

Kawamura, 岡山県倉敷市

Liked: Property conditions & facilities
Disliked: Room comfort
普通です
暖房の効きが悪く、寒かったです。 それ以外は普通でした。アメニティもきちんと揃っていましたが、 バストイレが下水から上がる臭気で結構臭かったです。 朝食は46元で、宿泊費と同時請求でした。06:30～09:00まで。 空港までのバス代は25元で、追加の燃料費は必要なくなっていました。

6/10 Okay

Verified traveler

Disliked: Room comfort
良くないです。
古いで、修理してない。シャワー時大量水をトイレの床へ浸透漏れ、、、