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Fenghuang Hemu House

3.0 star property

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February 2025

Photo gallery for Fenghuang Hemu House

Boating
Point of interest
Family Room | Down comforters, desk, blackout drapes, free WiFi
Theater show
Theater show

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.47, Qingxi Lane, Fenghuang County, Xiangxi, Hunan, 416200
  • Huilongge Diaojiao Building
    ‪3 min walk‬
  • Yang Family Ancestral Hall
    ‪4 min walk‬
  • Phoenix Hong Bridge
    ‪4 min walk‬
  • Tongren (TEN-Daxing)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Down comforters, desk, blackout drapes, free WiFi

Comfort Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Down comforters, desk, blackout drapes, free WiFi

Comfort Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | Down comforters, desk, blackout drapes, free WiFi

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Down comforters, desk, blackout drapes, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

About this property

Fenghuang Hemu House

3-star Fenghuang guest house steps from Phoenix Hong Bridge
Self parking, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include laundry facilities, a free grocery shopping service, and tour/ticket assistance.
Fenghuang Hemu House offers 40 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Fenghuang guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

Fenghuang Hemu House features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Fenghuang guesthouse also offers a garden, laundry facilities, and a complimentary grocery shopping service. Parking is available onsite for a surcharge.

Fenghuang Hemu House is a smoke-free property.

A complimentary grocery shopping service is offered and room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CNY 50 per night)

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 230 per vehicle (one-way)
  • Self parking fee: CNY 50 per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fenghuang Hemu House Xiangxi
Fenghuang Hemu House Guesthouse
Fenghuang Hemu House Guesthouse Xiangxi

Fenghuang Hemu House Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 7 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great! An upscale hostel / inn perfectly located near the center of the center of all attractions, just few minutes of walking from the river and all Fenghuang main attractions. The staff, especially the english speaking lady, are 100% helpful, on any issues, even after you check out. I'll be back!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at Veronica’s hostel! She was friendly and helpful and provided us with a map and lots of useful information right away. Also recommended us great places to eat (not the touristy ones!). The location is great, everything in old town is in walking distance. Our room was nice and really clean.
Stayed 1 night in Jun 2019

10/10 Excellent

Yongchu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good!!
The best staff! She did everything i needed.Thanks to her, I was able to finish my family trip well.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is very convenient. Walking distance to the river and bridges. Lots of shops and restaurants around. Hotel owner is very friendly and helpful and take the initiative to help in booking traffic and introduce scenic spots around.
Stayed 1 night in Oct 2019

10/10 Excellent

Tanu, JAPAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
電話、メールが使えない状況でしたが、住所を頼りに辿り着く事ができました。HPの入り口の写真が見えた時はホットしました。宿の方はとても親切で、観光地図を下さり、お勧めの場所や料金など細かくアドバイスをしてくれました。 部屋は清潔でアメニティーも揃っていました。シャワールームのドアが完全に閉まらない為、少し水が漏れましたが問題ありません。 看板犬２匹が可愛くくつろいでいました。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location inside the old town, Staff was so helpful, even helped us book bus tickets for the day after, and speak perfect English and they have the cutest dogs ever!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel is a cozy space with a very nice host! The room was clean and provided towels and shampoo. Veronica was super friendly and had a perfect English. She gave us some tips about the town and she even got a man to help us at the bus station.
Stayed 1 night in Jun 2019