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Floral Hotel Fenghuang Huercaowu

3.5 star property

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Photo gallery for Floral Hotel Fenghuang Huercaowu

Deluxe Family Room, River View | Bathroom | Shower, free toiletries, hair dryer, slippers
Superior Family Room, River View | Desk, blackout drapes, free WiFi
Superior Family Room, River View | Desk, blackout drapes, free WiFi
Lobby
Front of property - evening/night

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
Blk A2, Jade City, Fenghuang, Xiangxi, Hunan, 416200
  • Qifeng Temple Park
    3 min walk
  • Xiong Xiling Former Residence
    4 min walk
  • Former Residence of Shen Congwen
    4 min walk
  • Tongren (TEN-Daxing)
    42 min drive

Room options

View all photos for Deluxe Family Room, River View

Deluxe Family Room, River View | Desk, blackout drapes, free WiFi

Deluxe Family Room, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Double Room, River View

Exclusive Double Room, River View | Desk, blackout drapes, free WiFi

Exclusive Double Room, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Twin Room, River View

Exclusive Twin Room, River View | Desk, blackout drapes, free WiFi

Exclusive Twin Room, River View

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Desk, blackout drapes, free WiFi

Comfort Double Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, River View

Deluxe Twin Room, River View | Desk, blackout drapes, free WiFi

Deluxe Twin Room, River View

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, River View

Superior Twin Room, River View | Desk, blackout drapes, free WiFi

Superior Twin Room, River View

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Family Room, River View

Superior Family Room, River View | Desk, blackout drapes, free WiFi

Superior Family Room, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, River View

Honeymoon Double Room, River View | Desk, blackout drapes, free WiFi

Honeymoon Double Room, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

About this property

Floral Hotel Fenghuang Huercaowu

3.5-star Fenghuang guest house walkable to Phoenix Ancient Tower
A restaurant, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free guesthouse.
Floral Hotel Fenghuang Huercaowu offers 16 air-conditioned accommodations with slippers and hair dryers. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The guesthouse offers a restaurant. Public areas are equipped with complimentary wireless Internet access.

Floral Hotel Fenghuang Huercaowu is a smoke-free property.

Floral Hotel Fenghuang Huercaowu has a restaurant on site.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Floral Hotel Huercaowu
Floral Fenghuang Huercaowu
Floral Huercaowu
Guesthouse Floral Hotel Fenghuang Huercaowu Xiangxi
Xiangxi Floral Hotel Fenghuang Huercaowu Guesthouse
Guesthouse Floral Hotel Fenghuang Huercaowu
Floral Hotel Fenghuang Huercaowu Xiangxi
Floral Fenghuang Huercaowu
Floral Hotel Fenghuang Huercaowu Xiangxi
Floral Hotel Fenghuang Huercaowu Guesthouse
Floral Hotel Fenghuang Huercaowu Guesthouse Xiangxi

Floral Hotel Fenghuang Huercaowu Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only for one night but everything met our expectations. Staff was nice but don't speak English at all- we used translator. The room was nice and the same as on the photos. Breakfast was unfortunately only Chinese, so we get noodles which we are not used to. Hotel has very good location because everything is near but it is located in the quiet area. I don't know if the bar on the other side of the hotel is connected to the hotel but there were everything extremely overpriced. However this and the unbearable hot weather even in September were the only disadvantages of this extraordinary city.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning, room size is very big with pretty riverview. staffs are nice and help. The location is very quite.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, awesome staffs. near to everything. they even upgrade my room for free.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
気を付けてください。 まず、エクスペディアに出てくる地図が全然間違っています。 街の中心にあると思い予約したのですが、あるのは徒歩だと地図にある場所から30分くらいかかる場所でした。 地図では雪橋の近くにはなってますが、実際は雲橋の近くでした。 住所で調べても、Googleはもちろん、百度地図にも出てきません。 タクシーで、バスターミナルから10元位の予定なのに、ホテルの名前を伝えると40元と言われるので、渋々タクシーに乗って連れて行かれた場所が全然違うと思ったら、タクシーが合ってました。 まずそれでトラブル。 その後ホテルに到着し、デラックスファミリールームを予約していたのですが、通された部屋はただのツインルーム。 部屋が違いますと伝えたが、これがファミリールームだと言い張るばかり。 英語が通じないので、なんだかよく分からない。 エクスペディアのカスタマーセンターに伝えましたが、ホテルの部屋の写真は実際のものと異なる場合がありますと。 ジャグジーのある広い部屋が写真にでているのに、写真と違いすぎます。 ３人で宿泊だったので、3人で検索するとファミリールームが出てきて、ツインルームは出てこないし、タオルも水も2セットしか用意されていなかったので、明らかにダウングレードされているのに、エクスペディアもホテルがそう言ってるからの一点張り、ホテルの地図が違った事も伝えても、住所は合っているので、問題にならないと。 どうしても納得がいかないので、私達の部屋の写真を送り、これはどう見てもファミリールームではなくツインルームですよね？と伝え、もう一度確認してもらったら、今度はファミリールームが満室だったので、スーペリアファミリールームにアップグレードしたとホテルから回答があったので、ディスカウントもできませんと。 ジャグジー付きの部屋から、ただのツインルームになったのを分かっているにも関わらず、これをアップグレートだと言い張り、お時間を頂戴して申し訳ございません。と話を一方的に終わらせるエクスペディアの担当者に呆れて途方にくれました。 チェックアウトする際に、なんと日本人の男性がいらっしゃり、彼もホテルの地図が間違っていたせいで、バスターミナルから歩ける距離だと思って、スーツケースを持ったまま、4時間も迷っていたらしいです。 それでも住所は合ってるからと、なにもしてくれないのですかね、エクスペディアさん。 対応が酷すぎます。お金はいらないから、間違いを認めて欲しいです。 ホテルの受付の対応してくれた女性は、親切には対応してくれましたが、相当がっかりな旅になりました。
Stayed 1 night in May 2019