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Wyndham Grand Plaza Royale Hot Springs Fenghuang

4.5 star property

Choose dates to view prices

Photo gallery for Wyndham Grand Plaza Royale Hot Springs Fenghuang

Indoor pool, seasonal outdoor pool, lifeguards on site
Restaurant
Hot springs
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Pool

Explore the area

Map
001 Phoenix Wonderland Fengqi Road, Xiangxi, Hunan, 416200
  • Phoenix Hong Bridge
    ‪19 min walk‬
  • Phoenix Town
    ‪2 min drive‬
  • Phoenix Ancient Tower
    ‪5 min drive‬
  • Tongren (TEN-Daxing)
    ‪41 min drive‬

Room options

View all photos for Family Room, 2 Twin Beds, Non Smoking (South Building)

Down comforters, in-room safe, blackout drapes, rollaway beds

Family Room, 2 Twin Beds, Non Smoking (South Building)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed, Non Smoking (South Building)

Down comforters, in-room safe, blackout drapes, rollaway beds

Family Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (South Building)

TV

Family Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking (South Building)

Down comforters, in-room safe, blackout drapes, rollaway beds

Superior Room, 2 Twin Beds, Non Smoking (South Building)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (South Building)

TV

Deluxe Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (South Building)

TV

Executive Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (South Building)

TV

Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (South Building)

TV

Standard Room, 1 King Bed, Accessible, Non Smoking (South Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (South Building)

Down comforters, in-room safe, blackout drapes, rollaway beds

Executive Room, 2 Twin Beds, Non Smoking (South Building)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (South Building)

TV

Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (South Building)

TV

Presidential Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (South Building)

Down comforters, in-room safe, blackout drapes, rollaway beds

Deluxe Room, 2 Twin Beds, Non Smoking (South Building)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (South Building)

TV

Superior Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (South Building)

Executive Suite, 1 King Bed, Non Smoking (South Building) | Down comforters, in-room safe, blackout drapes, rollaway beds

Executive Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

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About this property

Wyndham Grand Plaza Royale Hot Springs Fenghuang

4.5-star Fenghuang hotel with free water park
2 restaurants, free water park access, and an indoor pool are available at this hotel. Free WiFi in public areas and free train station drop-off are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Wyndham Grand Plaza Royale Hot Springs Fenghuang offers 187 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Hot springs and a complimentary water park with a lazy river are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision. Guests under 14 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 15 hot springs open between noon and 11:00 PM.
In addition to hot springs, Wyndham Grand Plaza Royale Hot Springs Fenghuang features a complimentary water park and a lazy river. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool.

Wyndham Grand Plaza Royale Hot Springs Fenghuang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wyndham Grand Plaza Royale Hot Springs Fenghuang has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Cantonese), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station drop-off shuttle from 7:30 AM to 2:30 PM
  • Train station shuttle at scheduled times
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 99 for adults and CNY 69 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 hot springs
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the riverwalk
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 99 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Hospital bed
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 99 for adults and CNY 69 for children
  • Rollaway bed fee: CNY 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The seasonal pool will be open from July 01 to October 06
Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from noon to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 14 years old are not allowed in the swimming pool, and guests under 14 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Plaza Royale Hot Springs Fenghuang Hotel
Wyndham Grand Plaza Royale Hot Springs Fenghuang Xiangxi
Wyndham Grand Plaza Royale Hot Springs Fenghuang Hotel Xiangxi

Wyndham Grand Plaza Royale Hot Springs Fenghuang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Large modern room with comfortable bed and separate bathtub & shower. Quiet location. Staff do not speak English, which is typical even for Western branded hotels in China. My room smelled a bit like sulfur, strongest near the toilet, but common areas did not. Air conditioner did not work. When reported to front desk, the complaint was met with a shrug. A bit of a walk from the historic area, but a gated walkway serves as a shortcut.
Stayed 1 night in Apr 2025

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful appointed resort
Stayed 2 nights in Nov 2024