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We had a wonderful and relaxing stay at Serenity Hotel. The atmosphere was peaceful and comfortable, making it a perfect place to unwind after a busy day of sightseeing. The staff were very friendly, helpful, and attentive throughout our stay. Everything felt welcoming and well taken care of. We truly enjoyed our time here and would happily stay again! Mountain view from bed every morning was a big plus ! Taxi was never a problem. Only few minutes to wait every time.

The staff was polite and provided excellent customer service. I'm not a native Chinese speaker and they had english speaking staff on site to assist me with planning activities throughout my stay. Highly recommend staying here.

Location is 6 mins walk from the middle gate of the Forrest Park entrance and about 20 mins DiDi ride to Walingyuen or Xibu Old Street. Staff super helpful. Gave us great suggestions on places to visit and also sold tickets to attractions. Breakfast buffet was fine..mix of Chinese and Western foods. You can also order bowls of noodles 🍜 which comes in spicy soup. We didn’t use the pool at all because of the weather. We went late September and we were ‘in the cloud’ most mornings on the 6 nights we stayed. We had one of the 2 bed suites with terrace and the rooms were large and clean. Came with a clothes washer and drying rack. We didn’t use the terrace at all because there was a fence around parts of it which you can’t see through and there were large bits of plastic (like bin lids) strewn around. There are tables outside the lobby facing the fields across the road which are good to sit at which we did use. There were restaurants and bars walking distance from the hotel. We ate at the one next door upstairs which was very good, and a nice little open air coffee, drinks bar called Pastoral Station which lit a Bon fire and had a singer every night. There is also a small convenience shop next to the hotel which opens til 10pm.

Our stay here was absolutely incredible! The staff was amazing and went above and beyond to make our experience special. The cabin they gave us had a spectacular view, and the food was also very good. Everything about our stay was wonderful. We truly enjoyed every moment and would definitely love to come back!

We had room 301. Amazing views but the treadmill didn't work. The room was very clean and had a nice platform to drink tea and enjoy the views. There is also a jacuzzi to enjoy. The room is very big and spacious.

This hotel was in a completely different location than shown on the map, in the middle of nowhere. It didn't even show up on the map so I was basically trapped there not able to get taxis. Staff were helpful but did not respect privacy messaging me all the time. If you're looking for a hotel in the middle of nowhere (which I was not) there are better options in the area.

We had a difficult time locating the hotel due to the name confusion. On Expedia it is known as King Maker Grand but the Didi app recognized it as Hautian Hotel. This hotel is in a great location with stores and dining options available near by. The staff was very nice and always available. We picked the Superior double room, balcony, city view. The balcony was not accessible to us, city view but no real access to the balcony (just fyi). The restaurants were also a great option to have, we did not get to try it out. The gym was lackluster. The picture that is on Expedia does not look like the gym equipment that we saw. There were machines missing and needing some updates on the outdated equipment. Also, they offer laundry service and it was a bit pricey compared to everywhere else we got laundry service in China. But if you don’t care about the gym nor laundry, this is the place for you! We had a great stay overall. Thank you