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The location is really nice and the apartment large and comfortable. We had a couple issues (internet & bedding) but the staff reacted quickly to try and resolve the problems. Everyone was kind and responsive. Lots of restaurants and things to do nearby.

Architecture was authentic and beautiful, all the courtyards and gardens. It all came to life after dark as well when the lights came on. Staff were very friendly and helpful

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures

Hotel is in very good location . There are lots of restaurants around area and a nice coffee shop just across the street . It takes about 5 minutes to walk to the subway. All staffs of the hotel are friendly and helpful. The room is big and clean. Happy experience for staying in the hotel for two nights.

I like this Service apartment not just they are well managed, also you feel so convenient to go shopping, dining and tour around the city because of its location adjacent to one of the most beautiful shopping malls in Shanghai, (IFC) and subway system.

Best hotel in xujiahui

One of the best hotels I have ever stayed in. The peaceful Zen like atmosphere was such a lovely refuge after a day of running around in the craziness of Shanghai. The most gorgeous environment. Beautiful room, delicious food, fabulous spa. But mostly all the staff were unbelievable. So warm, helpful, and friendly. Didn’t want to leave.