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Sofitel Xining

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Xining

Luxury Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk
Check-in/check-out kiosk
Premium bedding, minibar, in-room safe, desk
Exterior
Junior Suite, 1 King Bed, Club Lounge Access, Corner | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

Map
63 Wu Si Xi Rd, Chengxi District, Xining, Qinghai, 810000
  • Huangshui River
    2 min drive
  • Dongguan Great Mosque
    4 min drive
  • Tibetan Plateau Wildlife Zoo
    4 min drive
  • Xining (XNN-Caojiabao Intl.)
    36 min drive

Room options

View all photos for Luxury Room, 2 Twin Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, Business Lounge Access

  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, Corner

Junior Suite, 1 King Bed, Club Lounge Access, Corner | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access, Corner

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Business Lounge Access (Prestige)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Xining Hot-Spring, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (9)
The price is $44
per night
$51 total
includes taxes & fees
Jan 10 - Jan 11
Holiday Inn Xining Hot-Spring, an IHG Hotel

About this property

Sofitel Xining

3.5-star Xining hotel, connected to a shopping center in Chengxi District
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Sofitel Xining offers 492 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. Cable television is provided. Bathrooms include rainfall showerheads, slippers, and complimentary toiletries.

This Xining hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
In addition to an indoor pool, Sofitel Xining provides a 24-hour health club and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 5 meeting rooms. Event facilities measuring 28568 square feet (2654 square meters) include a conference center. This Art Deco hotel also offers spa services, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle during limited hours is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Sofitel Xining is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
锦厨全日制餐厅 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
乐轩华中餐厅 - This restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
巴西人烤肉餐厅 - This restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
阑吧 - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 乐轩华中餐厅
  • 巴西人烤肉餐厅
  • 锦厨全日制餐厅
  • 阑吧

Things to do

  • 24-hour health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (28,568 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 21 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Xining Hotel
Sofitel Xining
Sofitel Xining Qinghai, China
Sofitel Xining Hotel
Sofitel Xining Xining
Sofitel Xining Hotel Xining

Sofitel Xining Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Xining. Nice building and good rooms. Good gym, yoga, ping pong and billiard rooms. Excellent service, all requests are fulfilled within minutes.
Stayed 4 nights in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel ive stayed in for the price range.
Stayed 1 night in Sep 2024

8/10 Good

King

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough western choices of food in the breakfast restaurant
Stayed 1 night in Aug 2024

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
We booked executive rooms, but nobody informed us that club lounge is not open before our arrival date.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern good location next to lots of good frstaurabts
Stayed 1 night in Nov 2019

6/10 Okay

Joey

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Grand hotel in great location.
We were impressed with the hotel when we arrived from the outside. Grand huge reception hall and the rooms were also large. We stayed for 2 nights. The surrounding has lots of eateries and a huge supermarket. Check-in was fast but the WiFi was horrendous. We could not get signal in the room thus had to rely on our own data roaming. Like most hotels in China we had stayed most staff do not have a good command of English and do not understand us when we call for housekeeping assistance. This led to a lot of unhappiness when it seem they understood our request over the phone but after 20 agonizing minutes of no-show we had to call again and nobody seem to know what happened to our request or what we wanted.
Stayed 2 nights in Oct 2019

10/10 Excellent

Hui

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New
The hotel felt extremely new and the gym excellent. It was a surprise that people were allowed to smoke in many areas.
Stayed 1 night in Mar 2018

10/10 Excellent

M Harris, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly 5 star!
Spent the night before an early flite the next morning. Wonderful!
Stayed 1 night in Apr 2018

8/10 Good

L, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of new development area
Friendly and helpful staffs, Lucas of concierge has put extra efforts to escort me (as a solo Sr. Traveler) to get on the night train from Xining to Lhasa , Laura ( a lovely lady) of front desk has surprised me with her language skills of Englis, Spanish and then Chinese. Well enjoyed and appreciated !!
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new, excellent and helpful staffs
We 5 people carried a lot of luggage, and missed one piece when checked out. The staffs of the hotel found that it was too late to send to the airport hence they sent one staff to carry the big luggage to Xi'an (our next stop) by train and delivered to us for free. They are unbelievable nice and I highly appreciate their help in my trip. I will strongly recommend the hotel to my friends.
Stayed 1 night in Mar 2018

10/10 Excellent

muhammad, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
This was the best customer service I received in my entire traveling life. I have travelled to Europe, Japan, New Zealand, Australia, Singapore etc but this was the best experience ever! 10/10.
Stayed 4 nights in Jan 2018

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine
good
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way to Lhasa....
The hotel was very nice with updated rooms. Staff was courteous and pleasant. They would go out of their way to help us. Very few of the staff members could talk in English which was a little inconvenient but they would try to find someone who could communicate with us. The hotel amenities were efficient. Spa was very nice and relaxing with an extensive massage menu. The masseuse was well trained and did a great job with our deep relaxation massage. The area around the hotel had many shops and restaurants but the location of the hotel is far from the city centre and a little inconvenient
Stayed 2 nights in Sep 2017

8/10 Good

Lee, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end hotel with extraordinary breakfast buffet
I was comfortable here for three nights. Reception people were competent with English. Many services available, but I utilized only the gym. The gym was well equipped and available 24hours. The only problem I had in my stay was with the poor wifi. It was not possible for me to do any work that depended on access to the internet.
Stayed 4 nights in Aug 2017

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice break in western China
The hotel was nice and the room was HUGE! One of the tree restaurants was closed and one night they had an event in one of the two so only the western one was open. The food at both was OK. Breakfast was great. The only issue we had was at checkout we had two charges on our bill that were not real and we had to jump through hoops to have them removed and the front desk woman was a bit rude about this process. All in all we would suggest staying here.
Stayed 2 nights in Jun 2017

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
everything is ok

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

caitlin

Liked: Property conditions & facilities
Nice hotel for the area
First time I stayed at this hotel, it was amazing. Second time, the water was not hot and the air conditioner did not work. Besides that, all was good!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Xining
I stayed here for a weekend conference and it was a great experience. The room was nice, spacious, and clean. The beds were comfortable. The only downfall in the room we stayed in is that the bathroom has a window into the bedroom area and it's not very private if you are staying with a colleague or a friend. The shower and toilet are behind well-tinted doors, but the bathtub and sink area is not. There is a shade that you can bring down but it doesn't really do anything. The staff is very helpful and most speak English. The restaurant is wonderful and has lots of options.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite from city life.
Huge hotel with big room and great bed. Next to grocery store and shopping mall. Extremely clean. I enjoyed massage which was worthwhile splurge. Breakfast buffet looked great but cost $25 pp so did not try. We could not get access to work but otherwise a great place.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Polarized experience
The building is quite new and very nice. (It's also in a new part of town, so not a ton of stuff walking distance was open as of this writing.) The front desk was busy when I arrived, absolutely packed when I walked past later, and was bewildered by my bill when I checked out. Perhaps these are just growing pains. Could not for the life of me find a room service menu in my room. Called down for one, waited a half an hour, and gave up to try the restaurant. My server was great. She saw the sandwich the chefs had made for me, decided it was too small, and ordered them back to make another one. Took forever, but I appreciate her sticking up for the guest. The food was tasty when it arrived. Another superlative employee was the concierge who was as good as any concierge at any hotel I've stayed at in the world. Overall, a polarizing experience. But I'd give them another shot if I ever come back through Xining again.

8/10 Good

Shiu Wah Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good overall. The room was very comfortable with all the amenities you need. The hotel staff are all very friendly and helpful. The only drawback is that the housekeeping may need a little more training on refilling consumed items such as complimentary water and coffee mate in the room. The area around the hotel is very new so there are less attractions around the hotel yet as compared to other areas.