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Soul Spring Sanctuary

3.5 star property

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Photo gallery for Soul Spring Sanctuary

2 outdoor pools
Massages
Premium Room, 1 King Bed | Premium bedding, in-room safe, soundproofing, iron/ironing board
Family Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Spa
  • Pet friendly

Explore the area

Map
Avenida Club de Golf Santa Fe, Xochitepec, MOR, 62790
  • WTC-Morelos Convention Center
    ‪12 min walk‬
  • Ex Hacienda de Ixtoluca
    ‪3 min drive‬
  • Hacienda de Chiconcuac
    ‪10 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed, Non Smoking, Overwater

Junior Room, 1 King Bed, Non Smoking, Overwater | Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Room, 1 King Bed, Non Smoking, Overwater

  • 710 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Exterior

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $132
per night
$158 total
includes taxes & fees
Mar 9 - Mar 10
Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

About this property

Soul Spring Sanctuary

3.5-star Xochitepec hotel close to WTC-Morelos Convention Center
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and spa services. Change of towels is available on request.
Soul Spring Sanctuary offers 9 accommodations with safes and irons/ironing boards. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Soul Spring Sanctuary features 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This Xochitepec hotel also offers spa services and a garden. Complimentary uncovered self parking is available on site.

Soul Spring Sanctuary is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Soul Spring Sanctuary has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 300 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 2; reservation required

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per accommodation (varies based on length of stay)
Service animals are welcome
Welcoming dogs and cats only
2 total (up to 350 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 to 500 for adults, and MXN 200 to 500 for children
  • Pet fee: MXN 100 per accommodation (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Soul Spring
Soul Spring Sanctuary Hotel
Soul Spring Sanctuary Xochitepec
Soul Spring Sanctuary Hotel Xochitepec

Soul Spring Sanctuary Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Stayed 1 night in Oct 2022

10/10 Excellent

Germán

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que las instalaciones están bonitas pero me parece caro para lo que es… la comida muy mala y dos veces tuvimos que pedir que mandaran personal a la alberca por que no había quien atendiera
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio instalaciones y limpieza !!! Regresare sin duda
Stayed 2 nights in Feb 2024

8/10 Good

Luz María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, nos asignaron Una habitación lejana y sin TV de cable pero nos apoyaron y al siguiente día lo arreglaron. Muy atentos y serviciales. Su menú súper limitado ojalá le hicieran variaciones al menos anuales.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luz María

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, es la 3a vez que los visitamos, la única sugerencia es modificar su carta es muy limitada y es la misma. La pasamos súper bien y muy recomendable
Stayed 4 nights in Dec 2023

6/10 Okay

David Islas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, pero la comida no.
Excelentes instalaciones y servicio, hotel pequeño (boutique). El foco de clientes del hotel es "health body", por lo tanto desafortunadamente el menú de comida no es tan amplio, y desafortunadamente nos tocó un platillo que estuvo en malas condiciones y se enfermó mi hija.
Stayed 2 nights in Feb 2023

2/10 Terrible

Eduardo

10/10 Excellent

SOHEE

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

LUIS ALBERTO

Stayed 1 night in Sep 2022

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar Par estar en paz unos días, la alberca y la propiedad son muy bonitos Les falta promocionar más los servicios de bienestar, fuimos a este lugar al ver lo que aparecía en la página del hotel, pero al llegar realmente no dan información de los eventos y servicios a los huéspedes
Stayed 3 nights in Sep 2022