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Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

4.0 star property

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Photo gallery for Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

Chapel
Hallway
Suite, 1 King Bed (Master) | Premium bedding, down comforters, in-room safe, blackout drapes
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Reforma No 2, Real del Puente, Xochitepec, MOR, 62790
  • Vista Luna
    ‪4 min drive‬
  • Quinta Puerta de Agua
    ‪6 min drive‬
  • Hacienda de Chiconcuac
    ‪6 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪8 min drive‬

Room options

View all photos for Superior Room 2 Doubles

Premium bedding, down comforters, in-room safe, blackout drapes

Superior Room 2 Doubles

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

Premium bedding, down comforters, in-room safe, blackout drapes

Superior Room King

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Double)

Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite (Double)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 King Bed (Master)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

4-star Xochitepec hotel with 2 outdoor pools
This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness center, and a bar/lounge. Change of towels is available on request.
Fiesta Americana Hacienda San Antonio el Puente Resort & Spa offers 148 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa features 2 outdoor swimming pools and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4639 square feet (431 square meters) include conference space. This Colonial hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary covered valet parking is available on site, along with a car charging station.

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
La Distral - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 300 to 500 for adults and MXN 150 to 200 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • La Distral

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 4,639 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 2002
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 300 to 500 for adults, and MXN 150 to 200 for children
  • Pet fee: MXN 1800 per pet, per night
  • Service animals are exempt from fees
  • Firewood fee: MXN 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel
Fiesta Americana Hacienda Ant
Fiesta Americana Hacienda San Antonio el Puente Resort Spa
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Stayed 3 nights in Oct 2024

10/10 Excellent

Julio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old Hacienda was adapted perfectly as a hotel. I wish I could know more about its history.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Not viable to leave hotel grounds
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine Jane

Liked: Cleanliness, staff & service, amenities
Unique
Stayed 2 nights in Oct 2024

10/10 Excellent

Josele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos R.

Disliked: Staff & service, property conditions & facilities
Expensive and very bas service
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Stayed 4 nights in Sep 2024

10/10 Excellent

LUIS

Stayed 1 night in Aug 2024

10/10 Excellent

JASON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property had the best service that I have ever stayed at in Mexico. The hotel had an incredible colonial feel and would be a beautiful place for a wedding
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael Alamillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful construction adapted wonderfully as hotel, the room was very ample and comfortable. The hosts and everyone that work in the hotel are really friendly and attentive. Thanks for a wonderful experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff, not polite, room not clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret or Morelos, Mexico.
Prisitine. Awesome property. The best kept secret or Morelos, Mexico.
Stayed 3 nights in Aug 2024

8/10 Good

pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a good option around Cuernavaca
Nice hotel Getting somewhat old The hotel seams to leave on its past One of the pool had cleaning system down but was still open despite trouble water Restaurant is so so. Could be better for this brand. Consider going downtown for better options at better price and faster service Quite noisy if you don t take a suite
Stayed 3 nights in Jul 2024

8/10 Good

Jorge, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax for a long weekend
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This hotel was AMAZING! We came to visit family in town and stayed at this hotel. The room was huge! The AC worked which helped a lot since it was so hot, the restaurant was great! The pool area also fantastic!
Fountain by our room
Entrance to the restaurant
Stayed 5 nights in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Victor, Mountain View

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The highlight is there back pool, and it was closed. The service in the restaurant needs help. Took forever to order drinks, waiter forgot about us many times. He could have sold us at least 5 more margaritas but we got tired of waiting and went to the room to drink. Check-in was also Terrible. We traveled all night and arrive there at 10am. We watched 50 guests arrive hours after us and get their rooms right away. They didn’t let us into our room until 3:30.
Stayed 2 nights in May 2024

6/10 Okay

Dennise

Traveled with partner, Traveled with family
Liked: Staff & service
For close to $300 / night this property is not worth the stay… first night we were in a villa The air conditioner did not work. I have included a picture of our door. It had about 1/4 to half an inch gap within the front door. Room was large & bathroom was nice. we had to go let them know that we slept basically with no AC they did end up moving us to a different room, which was a lot smaller, but AC worked .Pools were really nice. Food was good. They have a on-site cocktail lounge/bar. The espresso martini was delicious. Everything else was pretty bad. would not recommend to family or friends for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

TANYA

Stayed 2 nights in May 2024

10/10 Excellent

Rodolfo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda, but overpriced due to the expensive Mexican peso.
Stayed 2 nights in Apr 2024

6/10 Okay

Blanca

Traveled with family
Liked: Staff & service, amenities
The property is beautiful is an hacienda style. My room was huge but for 250 dollars a night in Mexico the couch was old and dirty. The restroom has ants and there was a strong smell of smoke and I have respiratory problems. It was definitely overpriced.
Stayed 1 night in Mar 2024

10/10 Excellent

Rosa, Aurora

Stayed 2 nights in Jan 2024

10/10 Excellent

Ira, Honolulu

The property is lovely; the staff very attentive; we just rested here for 4 days - never left the property.
Stayed 4 nights in Jan 2024

10/10 Excellent

Fabiola

Stayed 1 night in Jan 2024