Rancho Agua Salada

3.5 star property

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Photo gallery for Rancho Agua Salada

Terrace/patio
Shared kitchen
Safari
Terrace/patio
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Pet friendly
  • Room service

Explore the area

Map
Calle del Canal s/n, Xochitepec, MOR, 62795
  • Ex Hacienda de Ixtoluca
    ‪3 min drive‬
  • WTC-Morelos Convention Center
    ‪5 min drive‬
  • Tequesquitengo Lake
    ‪14 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪23 min drive‬

Room options

Triple Room

  • 915 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Family Room, Multiple Beds, Accessible

  • 1076 sq ft
  • Sleeps 6
  • 2 King Beds

Double Room, Accessible

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Rancho Agua Salada

3.5-star Xochitepec hotel close to Ex Hacienda de Ixtoluca
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Rancho Agua Salada offers 8 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, Rancho Agua Salada features a waterslide and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Rancho Agua Salada has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Rancho Agua Salada has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 120 for adults and MXN 80 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Horseback riding/rentals
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's games
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 floor
  • Built in 2008
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed: New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 120 for adults and MXN 80 for children
  • Airport shuttle fee: MXN 1500 per vehicle (one-way)
  • Spa fee: MXN 600 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Rancho Agua Salada Hotel Boutique Xochitepec
Rancho Agua Salada Boutique Xochitepec
Rancho Agua Salada Boutique
Rancho Agua Salada Hotel
Rancho Agua Salada Xochitepec
Rancho Agua Salada Hotel Boutique
Rancho Agua Salada Hotel Xochitepec

Rancho Agua Salada Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Niall

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disisterested
We were never really welcomed at all. It seemed like an inconvenience that we had arrived. All very strange. The owner was only available by cell phone and the other folk around the place showed disinterest.
Stayed 1 night in Mar 2020

2/10 Terrible

Ivan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I honestly don't know why this place is listed as a Hotel. It does not have the amenities of a hotel. There is not reception desk, attendant or concierge. One person gives you a WhatsApp number and says " if you need something text me". Again, this is a hotel not an Airbnb. There were no shampoo and conditioner, the toilet was broken. There is no heater in the room, so I asked for extra blankets which they brought two and smelled terrible like a wet dog" The room is dusty and not maintained. Two remote controls with three batteries, which one of those batteries I have to remove to other remote to just run on the tv, then replace back the battery on the other remote ti charge the channels. Needless to say, one of the remotes didn't have a cover. The property is like a nice ranch but not well maintained. There is nothing close by, so one person cooks for you the meals. There are barely any people in the huge property, so if you need anything and the WhatsApp txt is not answer promptly, you have to go out and look for someone. I needed to shower, there was not hot water, so again I have to go out to look for someone to fix the hot water which barely came out. Showering with not conditioner it's not fun. There are wild animals in cages and exotic birds. My question is " How safe are the guests from wild animals if there is barely any people around in the property? if from formal zoos animals escape, how can I make sure that I'm safe in this property.
Stayed 5 nights in Dec 2019

6/10 Okay

Mauro

Traveled with group, Traveled with partner
Disliked: Amenities
La hacienda está muy bonita pero muy descuidada. El hotel en general muy desatendido, tanto el lugar como la atención. Los animales viven en malas condiciones
Stayed 2 nights in Apr 2023

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato

8/10 Good

Sergio A

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bonito lugar, mal servicio al huesped
Para llegar hay que ir por caminos de terracería, sin google maps no se puede llegar, Las habitaciones y el lugar son muy bonitos. Pero la experiencia no es como un hotel, es más como un AIRBnB, Tienen animales al estilo de un zoologico pero estan muy descuidados, vimos leones, leopardos, cocodrilos e hipopótamos. Esto si hace una experiencia diferente.
Stayed 1 night in Dec 2022

4/10 Poor

Raziel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Sobreventa de habitaciones
La habitación que se contrató, no fue la que nos dieron. Me mencionaron que ya se había ocupado, siendo que llegué en el tiempo acordado del check in
Stayed 1 night in Aug 2022

2/10 Terrible

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy caro para el servicio brindado
La habitación es espaciosa y el lugar en general bonito, pero está descuidado, la alberca con el agua muy sucia (imposible nadar ahí), las mesas para el desayuno con hormigas, en la habitación una cucaracha muerta, al llegar no tuvieron terminal bancaria para cobrarme, me pidieron hacer transferencia electrónica. Por la noche, al volver después de una boda, un perro suelto y todo el rancho a oscuras. El acceso al lugar es difícil.
Stayed 1 night in Jun 2022

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muy agradable.
La atención del personal es excelente, la limpieza es muy buena, solo hizo falta un mejor aire acondicionado, pero lo compensaron dándonos una habitación adicional con un mejor aire acondicionado. También creo que algunos animales deberían estar mejor alimentados, los hipopótamos son increíbles. En general todo muy bien.
Stayed 1 night in Jun 2022

10/10 Excellent

Iván

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia, una oferta más amplia en el restaurante sería un plus.
Stayed 1 night in May 2022

4/10 Poor

Alejandro

Liked: Cleanliness
No era lo que esperaba
Llegar es complicado, waze te manda por milpas y pastusales y hasta que llegan te dicen que era por el otro lado pero no hay indicaciones. Al llegar nadie sabe para donde sirigirte ni como recibirte. Me cobraron mas de la cotizacion de la aplicación, no se respeto el precio. Porque si quieres pagar con tarjeta debes pagar un extra... La alberca muy sucia y descuidada, enlamada y fria...es adorno, no se puede usar. Muy solo el lugar, no hay ni a quien preguntarle algo ni servicio te dan.
Stayed 1 night in Dec 2021

2/10 Terrible

Armando

Traveled with partner
Disliked: Cleanliness
No encontré el lugar. El GPS me llevó por distintos puntos y me cansé de buscar. No sé qué pasó. Mientras buscaba el hotel encontré otro que tenía espacio, por cansancio decidí hospedarme ahí.
Stayed 1 night in Dec 2021

10/10 Excellent

ANTONIO, Merida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sitio esta decorado con detalles únicos, y la atención es espectacular.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue excelente , muy amable. Muy reservado el lugar, limpio. Mucha tranquilidad y un excelente lugar para ir con la familia ya que cuentan con un pequeño zoológico puedes tener la experiencia de darle de comer a varios animales con las precauciones debidas . Atencion de la señorita Alma fue excelente en el tours del Zoológico y del Rancho en general . Y la Administración del Hotel super amable y accesible.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar, excelentes instalaciones
Stayed 2 nights in Apr 2021

10/10 Excellent

Carlos, Cd de Mexico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos solamente un fin de semana, pero nos pasamos unos días maravillosos,es un lugar único y sus propietarios te atienden de manera personal, muy cálidos y muy serviciales! Lo recomiendo ampliamente
Stayed 1 night in Aug 2020

10/10 Excellent

SANCHEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un rancho hacienda con 8 habitaciones y un lugar de lujo!! el precio irreal para todo lo que tienes adentro del hotel
Stayed 1 night in Mar 2020

10/10 Excellent

Nayeli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Dorotea Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me pasé un cumpleaños hermoso con gente muy agradable, algo fuera de lo normal, los dueños son gente muy amigable
Stayed 1 night in Feb 2020

10/10 Excellent

CESAR ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Excelente atención de Olga Terrones, una atención de primer nivel. Muy cómodo y un hermoso lugar. Me encanto y regresaría a hospedarme de nuevo sin duda alguna
Stayed 1 night in Oct 2019

10/10 Excellent

Guadalupe, Ciudad de Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho, el servicio personaluzado excelente
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El concepto es bueno. Lo que no me gustó, la encargada nos indico que la plataforma le reservó de más por lo que tenía sobre cupo, nos instaló en una habitación de visitas, el baño olía mal y el cuarto no estaba acondicionado para 3 personas que fue la reserva original.
Stayed 1 night in Mar 2019

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019