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Barceló Maya Beach - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
On the beach, white sand, sun loungers, beach towels
Ecotours
Building design
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    ‪1 min walk‬
  • Oasis Beach
    ‪1 min walk‬
  • Ecopark Kantun Chi
    ‪7 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪259 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Premium Level)

  • 1432 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (Premium Level)

  • 592 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, (3958)
The price is $290
per night
$354 total
includes taxes & fees
Mar 8 - Mar 9
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Beach - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Beach - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1125 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Beach - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1010 reviews
Rating 8 - Good. 270 out of 1010 reviews
Rating 6 - Okay. 152 out of 1010 reviews
Rating 4 - Poor. 61 out of 1010 reviews
Rating 2 - Terrible. 69 out of 1010 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fantastic! The beach/food/service/pools loved it and will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elvia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an EXCELLENT time at Barcelo Beach. It was family friendly, and not too noisy. The service was top notch!
Stayed 5 nights in Nov 2024

8/10 Good

Devon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Our family enjoyed staying at the Barcelo Maya Beach. Very friendly staff. Lots for the kids to do. Beautiful beach with clear water. Easy to walk to all of the resorts. Overall 7 out of 10
Stayed 7 nights in Nov 2024

10/10 Excellent

Jhone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianna Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of 10 of us just returned from a stay at the Barcelo Maya Beach resort. We had an excellent time. We were always able to find beach chairs on the beach and adequate seating around the pools too. I loved walking the beach, from end to end. The Maya Palace would be a great option for families with children, as there were plenty of activities. The one thing this resort lacks is communicating activities. There's a board indicating activities and times, but no indication of location (ie stretching class, etc). Theatre show times and shows were not published, or posted anywhere. A simple app should be developed to provide information of what's happening around the resort.
Stayed 9 nights in Nov 2024

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like Brazilian restaurant at Barceló Palace resort
Stayed 10 nights in Nov 2024

10/10 Excellent

Aimee Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult side of the property was amazing and beautiful and well kept. Someone is always cleaning and very hospitable. The bed was the largest super king size bed I have ever seen - so comfortable. Food was good and it was nice being able to walk through the city of resorts attached. Only wish was to be able to use the kayaks freely. The staff wouldn’t let us use them even when it was calm. Had hoped to do more water sports than were able.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 8 nights in Oct 2024

2/10 Terrible

Jason

Stayed 1 night in Nov 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too cold and the A/C has to be turned on in order to avoid moisture. The food was not as good as before,
Stayed 5 nights in Oct 2024

8/10 Good

Ashley Van, Port Dover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
Stayed 6 nights in Oct 2024

2/10 Terrible

Sami El-Gendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third trip to Mexico, but my first time traveling with family, and unfortunately, it was the worst experience I've had by far. The problems began immediately upon arrival, when our shuttle transportation from MTS was over an hour and a half late, meaning we didn’t reach the hotel until three hours after we landed. When we finally arrived, we encountered more issues with our rooms. My room was ready around 3:00 pm, but my mother’s, who is 70 years old, was not ready until 4:30 pm. After multiple complaints, they switched her to a different room because her assigned one was still not available. Given her age and the long day of travel, she needed to rest and freshen up, but this extended wait made that impossible. Throughout our stay, the issues continued. The pool area had no entertainment during the day, and the food quality was underwhelming. Room service was inconsistent, with towels sometimes forgotten, and the rooms only getting cleaned around 4:00 pm. We also had repeated maintenance issues in our bathroom, including poor water pressure and two separate calls for repair. The hotel atmosphere was disappointing as well. There was no music or lively ambiance in the lobby or pool areas, and no drink service in the lobby while we waited. They also did not allow food from the buffet to be taken to the beach or pool, which was very inconvenient. The staff, unfortunately, came across as disinterested and unwelcoming, which made us feel like we weren’t valued guest
Stayed 7 nights in Oct 2024

6/10 Okay

Robert Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Been to this Barcelo 26 years ago it was the original resort there now there’s a total of six. We stayed one night was not good as we had stayed at the tropical in April. We asked to switch back over there and they did not have a problem with it so we spent our vacation at the tropical, which is significantly better than the beach property, even the food was over there .
Stayed 9 nights in Oct 2024

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and the people were wonderful
Stayed 6 nights in Oct 2024

6/10 Okay

Selina, Houston

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergey

Traveled with partner
Liked: Cleanliness
Very clean and friendly
Stayed 5 nights in Oct 2024

4/10 Poor

Paris

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unsafe. We had three safety issues: 1). The warm morning food moves to lunch and lunch to dinner. Whole family had stomach issues until we learned to eat only what is freshly made. 2). Transportation from airport did show. Mexico is not a safe country to grab some random taxi. And 3). Booked a snorkeling trip leaving from the hotel and they went with bad weather (or lose your money). We got to the snorkeling location and immediately turned back due to heavy rains and lightning. Everyone was scared. Lastly, practically no one speaks english to help or serve you.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Giovanny

Stayed 6 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Manjola

Traveled with family
Liked: Staff & service, amenities
Ok
Stayed 9 nights in Sep 2024

8/10 Good

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atea
Stayed 6 nights in Sep 2024

2/10 Terrible

Lisa

Stayed 10 nights in Jul 2024

8/10 Good

Valeria

Stayed 10 nights in Aug 2024