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Barceló Maya Beach - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Sundeck
2 outdoor pools, sun loungers
Fitness facility
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Premium Level, Ocean Front)

Suite (Premium Level, Ocean Front) | Free minibar, in-room safe, desk, blackout drapes

Suite (Premium Level, Ocean Front)

  • 1432 sq ft
  • Sleeps 3
  • 1 King Bed
  • Partial ocean view

View all photos for Junior Suite (Premium Level, Ocean Front)

Junior Suite (Premium Level, Ocean Front) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium Level, Ocean Front)

7.4 out of 10
Good
(19 reviews)
  • 592 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Partial ocean view

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

7.4 out of 10
Good
(119 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

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About this property

Barceló Maya Beach - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Beach - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1125 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Beach - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurant.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 464 out of 1009 reviews
Rating 8 - Good. 265 out of 1009 reviews
Rating 6 - Okay. 149 out of 1009 reviews
Rating 4 - Poor. 56 out of 1009 reviews
Rating 2 - Terrible. 75 out of 1009 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Carl

Stayed 7 nights in Oct 2025

8/10 Good

Bunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 4 nights in Oct 2025

10/10 Excellent

Akarshit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!
Stayed 4 nights in Oct 2025

2/10 Terrible

evelyn

Traveled with family
Disliked: Staff & service, property conditions & facilities
Hotel booked was closed with no previous notice. Several amenities showed on pictures are not part of the all-inclusive. Dining is mainly buffet and à la carte restaurants only 2 “tickets” per 5 nights reservations
Stayed 5 nights in Oct 2025

10/10 Excellent

Ezequiel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Viviana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anali Gutierrez

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA and the beach where you can enjoy the turtles and swim with them
Stayed 5 nights in Sep 2025

10/10 Excellent

Joyce

Stayed 7 nights in Sep 2025

2/10 Terrible

Shawn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
My wife and I were hospitalized on our honeymoon from a stomach virus from the resort. The staff at the front desk were horrible. Overall i would not recommend. I would like money back for the day we missed
Stayed 5 nights in Sep 2025

4/10 Poor

Jose Ramon Rodriguez

Traveled with family and small children
Disliked: Staff & service
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited entertainment after night fall. choice is sports bar ,nightclub or the makeshift casino
Stayed 8 nights in Sep 2025

10/10 Excellent

Samir, calgary

Stayed 6 nights in Aug 2025

10/10 Excellent

Yarek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family vacation. Very clean, safe, great service, good variety of food and drinks. The beach wasn't great only because it was sargassum season and even though they cleaned the beach during our stay, the water wasn't great for swimming. But, overall it was a great experience and would definetly recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities
So much to do here! No reason to leave and everything was top notch! Amazing! We will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautifully kept grounds. Thank you for making my first ever vaction so unforgettable.
Stayed 4 nights in Jul 2025

2/10 Terrible

Isaac

Stayed 5 nights in Jul 2025

8/10 Good

Patrycja Agnieszka

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025

8/10 Good

Alonso Roberto

Liked: Cleanliness
Stayed 6 nights in Jul 2025

2/10 Terrible

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Charged extra for kids despite putting their ages in on the expedia booking platform
Stayed 4 nights in Jul 2025

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good condition. Staff is excellent. Buffet is ok.
Stayed 5 nights in Jul 2025

8/10 Good

lourdes

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
At the beach resort
Colonial resort
Stayed 6 nights in Jul 2025