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Barceló Maya Caribe - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
2 outdoor pools, sun loungers
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • Partial sea view
  • 1432 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite (Ocean Front Premium Level)

  • Partial sea view
  • 1432 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • Partial ocean view
  • 592 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

7.6 out of 10
Good
(130 reviews)
  • Garden view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Caribe - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1125 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Joanne

Traveled with partner
My 3rd time at this resort and really noticed the deterioration. Food was substandard with not much variation. Issues with housekeeping at the beginning of our stay, but after numerous times mentioning them, they were all corrected and no problems after that with the room. Smoking on the beach was horrendous and the sand was littered with butts. Most staff were not as friendly as my previous stays, with most not even a smile! Rooms are very noisy, especially late at night as there is no enforcement of "quiet zones". Our sleeps were not the best for 2 weeks. We are re-thinking a return to this resort all because of the above issues. What was previously a 5 star resort on my first visit has now dropped to a 3.5 star resort 😞 Too bad because we used to love it there.
Stayed 14 nights in Oct 2025

10/10 Excellent

Abhishek

Stayed 4 nights in Oct 2025

8/10 Good

Andrew M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in barcelo over 10 times , but food in buffets to low
Stayed 9 nights in Oct 2025

8/10 Good

Belen

Stayed for our honeymoon and loved everything! The food, room and act
Stayed 4 nights in Oct 2025

10/10 Excellent

Guy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, all amenities very easy to access and very walkable distances. Buffet and a la cartes were great with something for everyone. Would not hesitate to return to this property again.
Stayed 10 nights in Oct 2025

10/10 Excellent

Lazaro Jr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Charity L, Waxahachie

Stayed 4 nights in Oct 2025

8/10 Good

Vasile, Rancho Cordova

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a repeared guest for many years. I can say with confidence that the resort is wery well kept, plenty of soace to swim, eat, walk, etc. Staff is very friendly and helpful. BUT, its a huge BUT here the food. I am not sure what us tge reason but the food degradation is so obvious compared to couple of years ago. We usually had breakfast, lunch and dinner at main buffet at Caribe. Food was always cold, the badics were slways out and I am not talking about meat variaty or seafood, I am talking about cucumbers, or french fries that kids usually look for. We never book restaurant because we love variety, but this year was the first one from our 15 years at Barcelo when we booked restaurants because the food at the buffet was literally disgusting. Other than that it is a beautiful place to stay at.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jeffrey Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fifth stay at Barcelo. The grounds are always immaculate and beautiful. I don't know why, but I was eaten alive by mosquitoes this time...I never had an issue in the past. The food was good, although we were underwhelmed by Le Fuente. Most employees were friendly, with stand-outs being Yadira, Ana, and Jazmin in the Colonial pool area, and Daniel in the Caribe buffet...Daniel always made us feel at home and welcome.
Stayed 6 nights in Oct 2025

8/10 Good

leondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Rowlett

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was fast! The room was clean but outdated looking.. it wasn’t like wowww it was more like ok this’ll do. The air conditioning worked great. You just have to make sure the door to the patio is closed or it won’t work
Stayed 5 nights in Oct 2025

10/10 Excellent

bhavesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing week! All of the staff were so helpful and genuinely kind. A huge shoutout to Danielle in the buffet and to the maintenance manager and staff, Roman Medina and Miquel Arcos. They went above and beyond to make our stay unforgettable. Their warmth and outstanding service truly made a difference. We can’t wait to come back!
Stayed 7 nights in Oct 2025

2/10 Terrible

Spasoje

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Hanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Recommended
Stayed 7 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff through the resort want to make sure you have everything that you need to enjoy your vacations
Stayed 6 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was wonderful, rooms and all areas very clean, very friendly and helpful staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Angelica Dela Rosa Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! We will surely come back😊
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

4/10 Poor

Carlos, Sicklerville

Traveled with group, Traveled with family
Disliked: Staff & service
Spa was ok, not impress
Stayed 4 nights in Sep 2025

10/10 Excellent

Liubava

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, we spent good time. Barcy club it’s amazing place for kids
Stayed 7 nights in Sep 2025

6/10 Okay

Kenneth C

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The property is beautiful. Difficultly learning what was available/happening where and when. An app would be very beneficial
Stayed 3 nights in Sep 2025

8/10 Good

Oksana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is poor but
Stayed 5 nights in Sep 2025

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room palm trees food sports bar staff sports bar staff super nice at the buffet not so friendly
Stayed 4 nights in Sep 2025

8/10 Good

Rimma

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025