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Barceló Maya Caribe - All Inclusive

4.0 star property
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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 outdoor pools, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Pool
  • Gym
  • Breakfast included
$225
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Cenote Cristalino
    ‪3 min walk‬
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 592 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

7.4 out of 10
Good
(127 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite (Ocean Front Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Caribe - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1125 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Stayed 7 nights in May 2025

10/10 Excellent

Scottie Lynn

Liked: Amenities, property conditions & facilities
Pools where amazing
Stayed 6 nights in Jun 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 6 nights in May 2025

8/10 Good

Charles, Highlands Ranch

Traveled with family
Liked: Cleanliness, property conditions & facilities
The cleaning personal removed a bowl of fresh fruit and chocolates from our room a day after we reviewed them.
Stayed 9 nights in May 2025

10/10 Excellent

Ernestina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, but would like to have a bar at the beach.
Stayed 6 nights in May 2025

10/10 Excellent

arlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in May 2025

8/10 Good

Bao Lin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort itself was beautiful and well kept. Pool and beach was clean. Plenty of beach chairs for everyone! A ton of space for everyone. It never felt crowded! Buffet food was decent- Captain Morgan at the caribe and Mexican nights were our favourite! Staff were friendly. Rooms were outdated but clean. Our AC and drain were not working properly, staff acted on it fast. Many staff called and checked up on us during our stay. Carlos Lopez- manager at the Caribe was doing a routine round and when we voiced our concerns, he immediately provided us with options. Customer service was outstanding! We initially booked a standard room but got free premium bracelets upgrade with Expedia gold! Well worth it- got to do hydrotherapy circuit everyday! Later in our stay, we did get upgraded to a premium suite to compensate for the problems in our room (the problems were already resolved after maintenance came and looked at it)- premium rooms are very nice, would book a premium suite the next time I return! Well worth it! Be sure to check out the Mexicana Plaza, lots of local vendors with good deals! REMEMBER TO BRING SUNSCREEN! IT IS VERY EXPENSIVE AT THE RESORT! Banana boat was $40
Stayed 7 nights in May 2025

10/10 Excellent

Krystle-Lynn L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Tamer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 7 nights in May 2025

8/10 Good

Mirian Pena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a very nice stay. Staff is great and welcoming . Food is great and you have many restaurants to choose, huge resort be ready to walk. My only complaint goes to their rooms and their check in process in the Caribe section. Colonial and tropical rooms looked better compared to the caribe section . We went with our 2 years old and our parents and had 3 rooms. We were told to check if the room was ready around 3:30 even when check in is actually at 3. Only one room was ready and the other 2 rooms were ready around 4:30 and next one we had to request a change of room around 5:30 because the one assigned wasn’t ready. The hotel wasn’t full . Our room was fine but you could notice the bathroom are in need of some updates and a deep cleaning. Tiles don’t look very clean my mom and my mother in law had rooms in a different building and both rooms had a weird smell . I would think either mold or dust because their AC vents were dirty
Stayed 5 nights in May 2025

2/10 Terrible

Daniel

Stayed 8 nights in May 2025

8/10 Good

Simmy Shi

Stayed 7 nights in May 2025

10/10 Excellent

Katyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful well maintained property. Very nice to have easy access to all the Barcelo resorts!
Stayed 6 nights in May 2025

10/10 Excellent

Donatas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Alondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the club at the location was lots of fun; the food was good and unlimited drinks is always amazing
Stayed 7 nights in May 2025

8/10 Good

Nadia, Morganville

Liked: Cleanliness, staff & service
The pools were filthy
Stayed 7 nights in May 2025

10/10 Excellent

Elliot

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best one in Mexico
Stayed 3 nights in May 2025

10/10 Excellent

Yuri, White Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in Barcelo Maya Caribe close to 10 times,or even more.I like their food, concerts at the evening, fitness activity and high attention of personals to visitors, excellent group travel organization and transportation(Nexus).
Stayed 7 nights in May 2025

6/10 Okay

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Dante

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here we will return and have referred our friends.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jesus

Stayed 2 nights in May 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Barceló!! The staff and location were awesome and made sure we had the best time. The onsite restaurant are fantastic — would highly recommend La Trattoria — and the vibes were all around great. The Caribe was definitely the most lively of all of the hotels which was nice because there were always a lot of activities and people around to meet. Only tip I have is that sunscreen is OUTRAGEOUSLY priced next to the beach for 700 pesos. If you need sunscreen (which you definitely will) get it at the market stores next to the Maya mall that’s connected to the hotel for half the price or just bring your own in travel size bottles. Overall, great great experience though at the Caribe — will definitely be back!!
Stayed 5 nights in May 2025