Barceló Maya Caribe - All Inclusive

4.0 star property

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Aerial view
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 outdoor pools, sun loungers
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
$250
includes taxes & fees
Oct 29 - Oct 30

Explore the area

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Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite (Swim Up Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Suite (Ocean Front Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 592 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Room

7.6 out of 10
Good
(129 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Caribe - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1125 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property.
Stayed 5 nights in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

CARI

Stayed 7 nights in Jul 2025

2/10 Terrible

Felix

Stayed 7 nights in Jul 2025

8/10 Good

Guido

Stayed 7 nights in Jul 2025

8/10 Good

Paolo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The spa was great! I really liked the hydrotherapy sessions. The rooms could use a bit of an update.
Stayed 14 nights in Jul 2025

10/10 Excellent

Paul L, Camden

Liked: Staff & service, amenities, property conditions & facilities
Been here about 5 times over the years. Every time it gets better. I don't think I have ever seen any resort of this size and quality before. Everything you could want for a deluxe Caribbean vacation including foods drinks, room service, included mini bar. Clean, safe, relatively quiet.
Stayed 5 nights in Jul 2025

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

2/10 Terrible

Elsa G

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The ac stopped working & maintenance couldn’t fix it. We booked several months in advance for a specific part of resort & they moved us to another location on their own; without notice. Very inconvenient!!!! The staff was not very helpful in this situation either, did nothing to try to make the situation better.
Stayed 7 nights in Jul 2025

10/10 Excellent

Fabio

Stayed 7 nights in Jul 2025

10/10 Excellent

ABDELKRIM

Stayed 8 nights in Jul 2025

8/10 Good

Isaias

Traveled with family
Liked: Cleanliness, staff & service
GREAT OCEAN VIEW AND BEACH OPTIONS.
Stayed 3 nights in Jul 2025

8/10 Good

Azra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Michael Benjamin

Traveled with family
Liked: Staff & service
The property provided a variety of things to do but mostly at a cost. We found ourselves tired by noon for how much walking was involved.
Stayed 7 nights in Jul 2025

8/10 Good

victor

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing as well as the drinks but the food options were very basic
Stayed 2 nights in Jul 2025

6/10 Okay

Angel Gabriel

Stayed 3 nights in Jul 2025

10/10 Excellent

Marcin, Oak Lawn

Stayed 6 nights in Jul 2025

10/10 Excellent

Boguslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place I could recommend to averyone.
Stayed 6 nights in Jul 2025

10/10 Excellent

LaRita Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were more than accommodating. We had a minor issue at the beginning of our stay but the staff and management reacted with professionalism, curtesy, and timeliness. They addressed our concerns, they apologized and immediately corrected. This was our 3rd time here and we will definitely be back.
Stayed 9 nights in Jul 2025

8/10 Good

Jenise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large beautiful property. 5 hotels in one line/row. Several pools and activities for all ages. Buffet food was hit or miss for dinners. Staff at bar were a little rude at times. Our hotel was older but beds were comfortable and it was close to the beach. Beach was swimmable. Rocks in some areas but had areas in the cove with sand only.
Caribe
Stayed 4 nights in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the entire property is beautiful. The pools are amazing, the beach is wonderful, and the staff is helpful and friendly. The buffet food did at times did fall short, but we always found something we enjoyed and the a la carte
Stayed 7 nights in Jul 2025

6/10 Okay

didier

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ahi entretenimiento
Stayed 4 nights in Jul 2025

2/10 Terrible

Robert B

Traveled with partner
I booked needing a room on ground level because of handicap status. I booked caribe since its location is somewhat centralized. I was told when i arrived they moved me to beach. Beach is farthest away from everything. Also, was forced to stay on 3rd floor that had 36 steps to get too. I just had a partial foot amputation and this was nearly impossible. Food was awful, tokyo and Kyoto are the best restaurants on site. Service was ok. I will never patronize this resort again. RIU for the win. Please take into consideration, Barcelo has been my go to since 2008. Alberto at the entrance needs promoted to manager. He is the only person who cares
Stayed 6 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time, great service and wonderful experience.

Super clean hotel, top-quality buffet, beautiful pools, and exceptional ocean views; top-notch customer service, 100% recommended.
Stayed 2 nights in Jul 2025