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Barceló Maya Caribe - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
2 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
$225
includes taxes & fees
Oct 14 - Oct 15

Explore the area

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Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite (Ocean Front Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 592 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

7.4 out of 10
Good
(127 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Caribe - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1125 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angie Stefani Castro

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect and beautiful
Stayed 7 nights in Jul 2025

10/10 Excellent

Lawrence

Stayed 5 nights in Jul 2025

10/10 Excellent

Paul Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. First time I experienced an all inclusive stay. I didn't take advantage of all of the amenities but the food alone made it worth it. Staff were very kind and helpful. This place was beautiful and amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mirza

Stayed 7 nights in Jun 2025

10/10 Excellent

Douglas

Stayed 5 nights in Jun 2025

6/10 Okay

Rola Adel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
They so bad staff they do not understand English and make you go back many time to get anything you request done. Is not for English speaking customer
Stayed 7 nights in Jun 2025

2/10 Terrible

Wafa Hashim

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food is good
Stayed 6 nights in Jun 2025

8/10 Good

maria, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time at Barcelo maya caribe! Wish we could’ve stayed longer. Hotel facilities were extremely clean, staff was amazing and attentive, beach was cleaned daily as well, scenery was beautiful, and there are plenty of activities to keep you entertained. Only a few minor details in the hotel rooms (hence the 4 stars), such as iron not working, balcony door being hard to open, and the ceramic being a bit oxidized in the bathtub, but that did not affect our overall impression of the place. Safe, peaceful, and fun. Would visit again!
Stayed 3 nights in Jun 2025

8/10 Good

Dzmitry, Derwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So much to explore and so many activities, the pictures dont do it justice and the food was all amazing
Stayed 7 nights in Apr 2025

6/10 Okay

Jed paolo

Traveled with family
The rooms seemed old, entertainment was average
Stayed 10 nights in May 2025

10/10 Excellent

Elena, richboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place, it’s our 8th time
Stayed 10 nights in May 2025

10/10 Excellent

Angelica Murillo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at this location. The customer service was on point at all times and the facilities were clean and well kept. I will definitely recommend for quiet laid back vacation for the entire family. It felt very safe as well.
Stayed 6 nights in Jun 2025

8/10 Good

Larry J

Stayed 7 nights in Jun 2025

8/10 Good

Anatoliy, Northbrook

Traveled with family
Liked: Cleanliness, amenities
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But .. Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them. In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
Stayed 7 nights in Jun 2025

6/10 Okay

CARMEN PATRICIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Í enjoyed my stay here. Everyone was very welcoming. However, the check in and check out process was not great. We got an hour late check in because the room wasn’t ready yet so they sent us to a further room. Also checking out, no one was at the desk early morning so someone else had to do the process for us.
Stayed 7 nights in May 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms need an upgrade, staff didn’t speak English well so rarely greeted you. Pools close at 6:00pm, strict dress code for men in reservation dinners! (Why!!!) it’s too hot to wear pants, and in hibachi you sitting around table and can’t see a person’s bottom! Stupid rule! It’s nice dress clothes that don’t have to be pants. Even the lunch buffet made you get dress to still come eat outside. The entire resort shuts down by 8:00pm! Nothing to do but go to the room and sit. Need more evenings activities if you going to close just about everything down early. Even the mall! Close early and no one shopping or there to open the stores. Never staying there again. FYI…other Barcelo greet there guest with welcome drinks and make you feel excited you are here. Not this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

DANNY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing very nice and friendly.
Stayed 5 nights in Jun 2025

6/10 Okay

Pablo Martinez, Rancho Cucamonga

Stayed 4 nights in Jun 2025

10/10 Excellent

Yevgeniy

Stayed 11 nights in Jun 2025

10/10 Excellent

Olinda Nancy

Liked: Amenities, property conditions & facilities
We love this resort
Stayed 7 nights in Jun 2025

8/10 Good

William

Traveled with family
We love the food, plenty different food everywhere
Stayed 5 nights in Jun 2025

10/10 Excellent

Karren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Stayed 7 nights in May 2025