Barceló Maya Caribe - All Inclusive

4.0 star property
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Caribe - All Inclusive

Suite (Swim Up Premium Level) | View from room
2 outdoor pools, sun loungers
Exterior
Suite (Swim Up Premium Level) | Free minibar, in-room safe, desk, blackout drapes
Free daily buffet breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    6 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    260 min drive

Room options

Junior Suite (Swim Up Premium Level)

  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Ocean Front Premium level)

  • 592 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Room

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Ocean Front Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays on Barceló Maya Caribe - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Caribe - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Spa tub
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12,109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1028 reviews" "
Rating 8 - Good. 233 out of 1028 reviews" "
Rating 6 - Okay. 105 out of 1028 reviews" "
Rating 4 - Poor. 57 out of 1028 reviews" "
Rating 2 - Terrible. 65 out of 1028 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luiza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there are many things to do It felt less friendly than the previous year we visited. I liked it more in October 2023, more selection and better quality of food, staff was friendlier, more attentive.
Stayed 7 nights in Sep 2024

10/10 Excellent

SIN O

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect for family vacation
Stayed 7 nights in Sep 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very big resort. The beach was pleasant as well there was always something to do.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laureta Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first all inclusive it was really nice resort to stay in, our family had a wonderful time.
Stayed 6 nights in Sep 2024

8/10 Good

Andrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful. Wish they had more detailed map.
Stayed 6 nights in Sep 2024

10/10 Excellent

Emma, Antioch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a beautiful place, the ocean was expectacular. The staff very helpful,always going above and beyond to make the stay very pleasant. The bathrooms very outdated, this area needs improvement. Overall a nice vacation destination.
Stayed 7 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

jacob peter emery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly,polite and helpful. The resort was very clean, well kept. The food was amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Nabarun, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family for friends in Cancun. Truly a 5 star ambience with amenities. Perfect place to relax and energize.
Stayed 4 nights in Sep 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff is amazing I will be back
Stayed 6 nights in Sep 2024

8/10 Good

Ivana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and a lot to do. We received an upgrade but didn’t know about it until we came to the resort and they told us we are in a different area. Would be nice to know ahead of time
Stayed 4 nights in Sep 2024

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, friendly staff. We were able to make 3 dinner reservations. Ocean has a lot of rocks which makes a little hard to walk. Drinks are good, we had access to all 4 Barcelo resorts, everything in walkable distance.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vera

Liked: Cleanliness
Stayed 9 nights in Aug 2024

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary

Stayed 5 nights in Aug 2024

10/10 Excellent

Shantel

Stayed 4 nights in Aug 2024

6/10 Okay

Nelson, West Palm Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Staff was not always friendly and benefits booked were not provided
Stayed 6 nights in Aug 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Janetth

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The free hour in the spa was nice (hot and cold jacuzzi), the bedding was dirty and the restaurants always full and some of the restaurants the service was not good.
Stayed 4 nights in Aug 2024

8/10 Good

Francisco D

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach Good drinks Good amenities Food ok
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary Jenny

Traveled with group
Liked: Cleanliness, property conditions & facilities
Guest services wasn’t really good.always late and made us wait 30 mins for checkout
Stayed 7 nights in Aug 2024

4/10 Poor

Angela Rita

Traveled with family
Disliked: Cleanliness
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jadir, Trumbull

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! After the first night I asked for an room upgrade and the staff worked hard to make it work and found us a really nice room! Beach is beautiful, pool areas are nice, good drink selection. We travelled with family and would come back. Try to book the junior suite if you can.
Stayed 5 nights in Aug 2024

8/10 Good

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very please with everything though the entertainment at Kukulkan theater was not that great, except the three guys singing opera were awesome. I know they can do better.
Stayed 7 nights in Aug 2024