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Barceló Maya Caribe - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Reception
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Puerto Aventuras Golf Club
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 592 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

7.4 out of 10
Good
(124 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite (Ocean Front Premium Level)

  • 1432 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout drapes

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Caribe - All Inclusive

4-star Xpu-Ha property connected to a shopping center, steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Caribe - All Inclusive features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.72 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio😊buena atención y excelente comida
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew, Saunderstown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Barcelo Maya Caribe. The facilities were in great condition and of great convenience to our group. The staff were friendly and helpful throughout the stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Trent Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at this resort. My adult children now want to go once a year. Its a beautiful place with lots of food, entertainment and shopping options. I highly recommend it here. If you can book moon palace.
Stayed 5 nights in Mar 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for families. Variety of food options, great pools, awesome gym.
Stayed 7 nights in Mar 2025

8/10 Good

Chana

Stayed 4 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many pools, great beach front, several restaurants to choose from keeps the food assortment unique
Stayed 7 nights in Mar 2025

6/10 Okay

Daniela

Traveled with family and small children
We had a beautiful sunny week at the Barcelo Maya Caribe end of February 2025. The last day of our vacation we spent at the beach - the kids loved playing with the sand. Little did we know we would regret our beach decision so much! Some terrible days and nights followed our stay at the resort. The flight back was horrific since both my children - 1 and 4 - caught sand fleas/mites and were itching 20 percent of their body - mainly their legs and feet. This turned out to be a very very long flight back for us and some sleepless nights. Obviously, we are very disappointed and it left a very bad aftertaste to our vacation. Besides that, the stay was great, and the wedding we attended was awesome!
Stayed 5 nights in Feb 2025

10/10 Excellent

David Paul

Stayed 6 nights in Mar 2025

8/10 Good

Oleksandr

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area is great, but the food at the buffets could be better. The staff doesn’t speak English.
Stayed 8 nights in Feb 2025

10/10 Excellent

Dennis George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. Had a great time. Really clean. Staff was polite and helpful.
Stayed 7 nights in Mar 2025

6/10 Okay

Benjamin

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Pamela J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Brita A

Traveled with group
Disliked: Amenities
Lack of pool chairs and beach chairs. Lack of bartenders, poor choices for food. Drinks were weak. Food wasn’t labeled correctly. Having a dress code for all the restaurants excepting the buffets
Stayed 7 nights in Feb 2025

10/10 Excellent

Vyacheslav

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Feb 2025

6/10 Okay

MARINA VLADIMIROVNA

Stayed 6 nights in Jan 2025

10/10 Excellent

Anna, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Shannon, Seaford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 20th visit! Also we were upgraded to Adults only as my VIP perk!! It was absolutely wonderful!
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachel Lyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was a good experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle Deanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing trip to Mexico and really enjoyed our stay at Barcelo. The resort was clean and beautiful. We were upgraded when we arrived from Maya Caribe to Maya Riviera adults only which was a treat since we were travelling without our kids. We did walk along the entire beach and looked at all the hotels and they all seemed equally as impressive. The restaurants at the Maya Riviera were AMAZING. We did not have one bad meal or experience. We booked as soon as we got there and had reservations for the whole week. The staff everywhere were friendly, attentive and hard working. There is a bus that takes you from one resort to the other. The beach and sand are beautiful. It was at times hard to get a chair at the beach first thing in the morning, but eventually it cleared out. Always lots of chairs around the pools. It never felt crowded or busy. There’s nightly entertainment at multiple properties, mini golf, bowling, arcade games, so much food, casino, shopping. I noted the resort seemed very accessible - lots of elevators and ramps. There were people in wheelchairs and they had beach wheelchairs. Overall we were extremely impressed. This was only my second time to Mexico and my husbands first time, but we travelled with friends who have been there many times and said this hotel was by far the best. We are already talking about going back with our kids.
Stayed 7 nights in Jan 2025

10/10 Excellent

Summer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was very friendly and the little shops were nice. There is an onsite clinic and pharmacy. It was hard to get reservations to the restaurants.
Stayed 7 nights in Jan 2025

2/10 Terrible

Christine

Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was larger than expected but the staff kept all areas clean. Dinners in the a la carte restaurants were excellent. Book them as soon as you arrive. The only downside was the buffet restaurant was overwhelming with choices and some items were not that great. I wish they had half the items but done well.
Stayed 5 nights in Jan 2025

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025