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Barceló Maya Colonial - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Private beach, scuba diving, snorkeling, windsurfing
Building design
Sports facility
Couples treatment rooms, steam room, Turkish bath, body treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • La Trattoria
    4 min walk
  • ADO Tourist Terminal Playa del Carmen
    22 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    261 min drive

Room options

View all photos for Superior Room

Superior Room | Garden view

Superior Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

  • 570 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
4.1 out of 5, Very Good, (3881)
The price is $666
per night
$807 total
includes taxes & fees
Jan 6 - Jan 7
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Colonial - All Inclusive

4-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays on Barceló Maya Colonial - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Barceló Maya Colonial - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Colonial property also offers a water park (surcharge), a complimentary children's club, and an outdoor pool. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Maya Colonial - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Barceló Maya Colonial - All Inclusive has 4 restaurants serving breakfast and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,999 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 530 out of 1047 reviews" "
Rating 8 - Good. 256 out of 1047 reviews" "
Rating 6 - Okay. 128 out of 1047 reviews" "
Rating 4 - Poor. 68 out of 1047 reviews" "
Rating 2 - Terrible. 65 out of 1047 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sam

Traveled with partner, Traveled with family
Liked: Amenities
Loads of staff and very helpful
Stayed 7 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 7 nights in May 2024

10/10 Excellent

Guzal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have been 2x in colonial, our family loves beach, beautiful sand, snorkeling with fish, huge pools and not being crowded, only pool with bar is usually crowded. It’s nice, beautiful and clean to walk around. Unlike staff is not friendly, pool bar you have to wait for long to get a drink. They don’t pay attention to you. Don’t smile at all. No entertainment in the evenings. Only theater at 9pm that’s all. If you like beach and pool, spending time in water yes it’s for you. Food is so so. Repeatable. No seafood. A la Carte’s are good. You tip them or not they don’t appreciate. We tip them at pool to get drinks but wait still so long. You wave or not they don’t pay attention. If you don’t pay attention for that you will love the resort, beach and enjoy pools.
Stayed 4 nights in Aug 2024

10/10 Excellent

MaryAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Clean. Spectacular staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kyminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property lots of options entertainment food fun so large even crowded does not feel Crowded
Stayed 4 nights in Sep 2024

10/10 Excellent

Luciane

Stayed 10 nights in Aug 2024

10/10 Excellent

Ariton, brooklyn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Aug 2024

8/10 Good

Helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good food and very clean amenities. The only thing that would stop me from going back is the lack of activities. Animation was mediocre. From previous experiences at other resorts, the crew engage the guests more in activities and events throughout the day. It would have been nice to have a dj after the show at night for people to stick around and enjoy the rest of the evening. The music at the Jaguar club is not for everyone. I would alao recommend some activities for teenagers.
Stayed 7 nights in Aug 2024

6/10 Okay

Gilda Gabriela Saint

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Barceló Colonial is part of the 3 properties in the Barceló Resort group. The staff is very friendly and service is outstanding. The activities around the pool and at the fitness center are engaging and so much fun! The entertainment at night is good and the food at the buffet restaurants is decent with many options for all tastes, including menus for kids, and with vegetarian options. However, the cleanliness of the rooms is somewhat substandard. As soon as I arrived I asked to be changed to another room because the bathroom tub and mirrors were dirty. The hotel staff right away took care of the issue and I was moved within minutes to a much cleaner room. They even made accommodations for a sleeper-sofa for my younger kid, so everyone could have their own bed. During my stay, the room was cleaned daily, however, soap and towels were not refreshed daily, unless you asked. There's so much to do! From the pools, to the beach, aquatic activities such jet-ski, snorkeling, etc, to escape rooms and go-karts, to discotheque and bowling... the options are many! One thing you can't miss is the dolphins' show. All in all, great experience! Worth the money.
Stayed 6 nights in Aug 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somos clientes frecuentes y solo por esta ves 2 personas del bar tropical sexo masculino uno de ellos nos dijo rústicamente que ya no nos podía servir, y otro día mi esposo con brazalete premium pidió una bebida y no le quisieron servir esa bebida siempre en el mismo bar Tropical a la orilla de la piscina . Todo lo demás del hotel tiene 5 estrellas en especial bar Caribe
Stayed 3 nights in Aug 2024

6/10 Okay

Harrison

Traveled with family
Liked: Cleanliness, staff & service
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
Stayed 7 nights in Aug 2024

8/10 Good

Julien

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff! Beach was very clean and not rocky. Not many diner option upon arrival. Bed need to be replaced as they are becoming pretty soft. Overall great
Stayed 4 nights in Aug 2024

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Laura Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for 15 years. Although the Colonial buildings are starting to show their age, we enjoy being in the center of the resort and were close to everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Valentin

Stayed 7 nights in May 2024

6/10 Okay

Eduardo

Traveled with family
Disliked: Staff & service, property conditions & facilities
Charge extra room and extra people when I pay package
Stayed 4 nights in Aug 2024

10/10 Excellent

xuerui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property ground so well maintained. Beautiful vegetation, super fun water park for kids. Turtles to see. Only wish it was less windy when we visited, water was very murky most of days we were there.
Stayed 7 nights in May 2024

10/10 Excellent

Arica, Hillsboro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Barcelo Maya!!! It is paradise and we always feel spoiled!
Stayed 9 nights in Aug 2024

8/10 Good

BENITO

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendliness of the staff the food choices and the beach was beautiful. The palms on the beach and all around the property made it look like paradise and feel like paradise. Only think I didn't like it that there was no access to any bike in the property or around the property. Great huge property to go biking in and no bikes around. Other than that everything was great.
Stayed 6 nights in Aug 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

igor, STRONGSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sheldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth time at barcelo maya. Lots to do, lots to see, lots to eat, well maintained, friendly staff. I'd like to have more local mexican style foods available at the buffets, but other than that we've always enjoyed ourselves and will be back.
Stayed 7 nights in Aug 2024

8/10 Good

Ann, San Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
Stayed 4 nights in Aug 2024

8/10 Good

Joon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of four stayed for 5 days. The resort is made up of 6 resorts side to side. The two at the ends are premium so need to pay extra. If you stay at one of the four in the middle you get to enjoy all four. The place is big and requires lots of walking ( which is good exercise). Pros: Went during low season so not as crowded. The resort was clean and well kept. Swimming pools were big, clean and well maintained. Tip: if one swimming pool is crowded you can always try the other three pools. The beaches are sandy, shallow with some rocks here and there. Tip: wear some crocks or watershoes. Food was good. But I can see it can become boring after 7 days. Tip: one can always walk a bit and try the other buffet restaurants from the adjacent resort. We noticed their menus tend to be different even on the same day. Only tried the Steakhouse restaurant and it was great. Don't know about the other a la carte restaurants. Cons. Check in took a while as other reviews have mentioned. Reason is that they still use mix of computers and pen and paper. Very inefficient. It takes about 10 to 15 minutes to process a new guest. The drinks at the swim up bars are very cheap quality. I can not speak about alcoholic drinks since I am not a drinker. But even the usual pops like pepsi were flat most of the time. Tip: get drinks from the nearby grill restaurant fountain machines. Overall: We will come back if a good deal comes along. There are still lots of other resorts to try.
Stayed 5 nights in Aug 2024