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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Beach/ocean view
Creator video
Exterior
Free minibar, in-room safe, individually furnished, desk
Porch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO
  • Ecopark Kantun Chi
    ‪11 min walk‬
  • Cenote Azul
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | Free minibar, in-room safe, individually furnished, desk

Junior Suite (Swim Up Premium Level)

  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, individually furnished, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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3 outdoor pools, sun loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, (1796)
$539 nightly
The price was $718
The price is $539 total
includes taxes & fees
Barceló Maya Palace - All Inclusive

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

4.5-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2019.

Barceló Maya Riviera - Adults Only - All Inclusive is a smoke-free property.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.70 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 944 out of 1283 reviews
Rating 8 - Good. 201 out of 1283 reviews
Rating 6 - Okay. 87 out of 1283 reviews
Rating 4 - Poor. 35 out of 1283 reviews
Rating 2 - Terrible. 16 out of 1283 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyubov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’d like you have more gift shop and restaurants
Stayed 5 nights in Mar 2025

8/10 Good

Ariana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, modern, super clean and I love the convenience of visiting neighboring properties, however, the staff are not the most accommodating, you must have a reservation for dinner reservations and if you are a minute late they will cancel your reservation which happened to us and the restaurant was pretty empty, that’s ridiculous also, the snack and food options after hours are very minimal and unfavorable, not very accommodating for those arriving after 6pm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashlee Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adult side was quiet for the most part. They could have had better pool parties.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashawi N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

sergio

Stayed 6 nights in Feb 2025

10/10 Excellent

Jade

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and pool
Stayed 7 nights in Feb 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Jeffrey D

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms, pool & beach access - especially in the adults only resort. Breakfasts and lunches were average but most of the dinners were exceptional. I would recommend for anyone to book as many dinners as quickly as possible once you arrive if you want something specific.
Stayed 8 nights in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 2 nights in Feb 2025

6/10 Okay

Giridhar Murthy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We liked that the rooms were clean, spacious and had a great view of the ocean. The dining options are excellent and the mirabar buffet for breakfast and lunch is adequate. What we didn't like was the fact that we were right next to lobby area and they had DJ nights and music blaring all 4 nights that we were there till almost 2-3 AM in the morning. We were there for a relaxing vacation. To get out of the noise and hullabaloo of our city life and this kept us awake at nights. Frustrated and exhausted. We complained to the Reception and resort management and their responses were outright rude . I liked my stay but wouldn't come back here
Stayed 4 nights in Feb 2025

8/10 Good

Holly, Kissimmee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros:The rooms were very nice and the beds were very comfortable. The resort was beautiful as was the beach. The Spa was well appointed and the hydrotherapy circuit was a highlight. The Japanese restaurant was the best food option. Cons: The premium service was lacking. They could handle more than just booking restaurant’s reservations. Ie. Transportation, excursions etc. No service on the beach is ridiculous. Better loungers would be nice especially at the adult only beach and possibly a premium area. They definitely seemed understaffed at the pool bars at times. They did a great job but needed more staff. Not being able to have food at the pool or brought to the pool was a negative. No wine at the pool bars (rose) and the champagne option was not good. We were there for 10 days and the food options definitely got boring. The taco bar was amazing. The Italian and French restaurants were ok. Would I stay again? For a shorter period, maybe but there are better options that cater to my likes within the same pricing that I would probably go back to. If they fixed the few cons I had and offered up some more food options (without having to go to the other resorts) and kept the pricing similar, I would definitely consider this resort again and again
Stayed 9 nights in Feb 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time and love it will go back again next year. The beach is beautiful, the staff is awesome and the food is fabulous
Stayed 8 nights in Feb 2025

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed at Barcelo Maya Riviera Adults for 12 days. We paid for the Premium package and totally regretted it. The whole concept of Premium is a joke. We did not receive anything that any other person would not have received. When we arrived there was fruit and sparkling water with a welcome letter for someone else, not us. The room had a very strong musty smell. In our suite we had a constant battle with housekeeping to get cups and coffee for the morning. One morning I called Premium guest services 3 times to have some delivered and none came. I had to go out into the hallways in the morning and try and find someone. I finally found 2 nice ladies who pick up the dishes outside the rooms and they washed 2 dirty ones for me. Totally unacceptable. The distance from out suite in the Premium area to the lobby is 1/4 of a mile each way so I was not going to go that far for cups. The food is some where between average and terrible. Many choices of cold breakfast foods but if you want anything from the grill the line is about a dozen to 20 people long. Ugh! The Adult Only area has 850 rooms and suites. There is only 1 lobby bar with 1 bartender. To get a drink the line is very long and slow. That was mind blowing to us. We were on the 4th floor. It is very noisy with doors slamming, furniture dragging across the floor above us and partying on their patio until past 3AM. We met some nice people but most were not even friendly. We would not stay again nor recommend it to anyone.
Stayed 11 nights in Feb 2025

10/10 Excellent

Cassandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay so much! The staff were attentive and excellent. The nightly entertainment was a nice touch! Felipe in the swim up bar was absolutely phenomenal. We also very much enjoyed the Mariachi band entertainment at both the Mexican and the Italian restaurant. We will be back!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. The staff is constantly cleaning and maintaining. Gorgeous!
Stayed 5 nights in Feb 2025

10/10 Excellent

NAOKO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!
Stayed 6 nights in Feb 2025

6/10 Okay

Raamie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Service and Management is a big miss. The buffet was terribly staffed and constantly ran out of food items. Additionally they were overwhelmed by convention center attendees. The reservations for dinner is unavailable. We stayed 4 days and was unable to get any reservations, just unacceptable. Staff lacked empathy or any desire to improve service. Room service does not come everyday and i had to call daily. Mini fridge was not restocked and guest services did not help. Quality of alcohol is poor, definitely not premium. Coffee machine constantly broken and as beautifully constructed resort, the staffing needs to be increased. We frequent MX about 5 times annually and we wont return, simply not justified for the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda, Oxnard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo has amazing amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to relaxing and unplug from the world! I didn't want to leave!
Stayed 5 nights in Nov 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaches very beautiful and pools where huge, overall great trip
Stayed 3 nights in Feb 2025

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was top notch! Five stars all around. Food,Service,Drink was all above expectations.My wife couldn't wait to go to bed because the bedding was so comfortable. We plan on making this a twice a year vacation destination.Awesome Resort!!!
Stayed 7 nights in Feb 2025

8/10 Good

Kelley, Hawthorne

Liked: Cleanliness, amenities, property conditions & facilities
Just got back today! The hotel was beautiful! Absolutely the best beach so far that we’ve been to in the area! Rooms were very nice and everything was spotless! The few things I feel that could be improved are more dining options, a grill that serves lunch and bar or waitress service on the beach. The pool could’ve been a little warmer and bar in the pool could’ve had better service. Drinks at the pool bar were also a little weak. Overall the place is picture perfect and the weather was absolutely incredible! Nice winter getaway to reset and warmup!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ashley, landisville

Liked: Cleanliness, staff & service, property conditions & facilities
we love it there go back every other year!
Stayed 5 nights in Feb 2025