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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Beach/ocean view
Restaurant
View from room
View from room
1 bedroom, free minibar, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Housekeeping
  • Gym
  • Laundry
$355
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO
  • Ecopark Kantun Chi
    ‪11 min walk‬
  • Cenote Azul
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite, Oceanfront

9.4 out of 10
Exceptional
(200 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite (Swim Up Premium Level)

9.8 out of 10
Exceptional
(31 reviews)
  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(139 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front Premium Level

10.0 out of 10
Exceptional
(12 reviews)
  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Riviera - Adults Only - All Inclusive

4.5-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2019.

Barceló Maya Riviera - Adults Only - All Inclusive is a smoke-free property.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.70 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurant.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 980 out of 1335 reviews
Rating 8 - Good. 204 out of 1335 reviews
Rating 6 - Okay. 96 out of 1335 reviews
Rating 4 - Poor. 35 out of 1335 reviews
Rating 2 - Terrible. 20 out of 1335 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa Barker

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were massive and very beautiful and comfortable! The main dining option was the buffet and it was kind of overwhelming but definitely had good options. When we arrived, there were very limited options available for the sit down restaurants. We ended up eating at the Mexican restaurant one night and it was just OK. The setting was beautiful but the food was simply OK. Also note that the all inclusive only includes 2 beer options, 1 red wine option and not the typical spirits we drink (i.e. Grey Goose, Ketel One, Hendricks).
Stayed 2 nights in May 2025

10/10 Excellent

VITALI A, Renton

Liked: Staff & service, property conditions & facilities
Good.
Stayed 6 nights in May 2025

10/10 Excellent

Terry Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 6th time at Barcelo Riviera Maya resort complex and always have a great time.
Stayed 7 nights in May 2025

10/10 Excellent

Julio Anibal Juarez, brampton

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. Was our second time here and we always want to come back !!
Stayed 5 nights in May 2025

6/10 Okay

Vincent Wesley, WESTLAND

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility,grounds,pool,beach outstanding. Staff helpful/nice, staff service poor. Basicaly putting people in jobs where they are primarily interacting with guests and have poor or no english language skills. So when you ask a question, or ask for something, and they dont understand, tgey answer "yes" or "ok", then nothing happens. Waitted 6 hrs for 2 bottles of water. They took dirty coffee cups day 1, never replaced them, ect. I know this sounds petty, but im a diabetic with a a phsical handicap and drinking water or coffee are my primary way of staying hydrated. Asked for the fridge to be overstocked with water, remove soda, and the fridge was simply ignored for 3 days. Phone calls to front desk and room service were also impacted by language issues. Like i said, the staff tried to be helpful, but language barriers intervened. Many other examples. Buffet was poor, many dishes had tastes effercted by cross contamination (eggs taste like fish, ect) from inadequate washing of container and glasses, or line cooks handeling prep stations with poor language skills. Dinner service was good. Overall we wanted to, and did enjoy our time at the location. However the inabilities of the staff to assist with even basis problems, again by language not by attatude or action negatively impacted our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Blanca Esthela, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%recomendado pasamos unas vacaciones muy confortabeles es un exelente hotel sus instalaciones muy limpias el personal muy amable no hay ningun comentario negativo.
Stayed 7 nights in May 2025

6/10 Okay

Galina J, sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very different from our last visit. The atmosphere has changed significantly — now much more party-focused. Our room was very close to the party area, and noise from the pool bar continued well into the night, with the party starting around 9 PM. If you enjoy loud, lively nightlife, this may be a great spot for you. However, the staff seemed overwhelmed and didn’t have time to offer beachside drink service like before. Not ideal if you’re looking for a relaxing, quiet getaway.
Stayed 7 nights in May 2025

10/10 Excellent

Wanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing. Property is easy to get around. The buffets are decent for resort buffets, lots to choose from. Sopporo was really good, our chef was funny, the waitresses could have been a little more courteous; I'm sure they pool tips and the chef earns it. The spa was great (Lucely), however 1 lady in our group pre-booked but then couldn't get her facial due to some sort of conflict. All the restaraunts were good! Most every staff member you passed always spoke and smiled. Service from the bell service was great! Alex Ortega and William Colli at Agave were the BEST waiters we had! Very on top of your order, great recommendations! Overall a fantastic Mother's Day trip!
Stayed 5 nights in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, everyone was amazing and we enjoyed everything.
Stayed 3 nights in May 2025

10/10 Excellent

Sergey

Stayed 8 nights in May 2025

10/10 Excellent

Ryan

Stayed 5 nights in May 2025

10/10 Excellent

Daniel Kori

Stayed 6 nights in May 2025

10/10 Excellent

JIN WOO, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view room is really nice. If you stay at this hotel, I recommend the ocean view room. The dinner food is really good. The pools are also big and nice.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Everything was good and clean
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The resort was amazing, the staff were very friendly. I definitely recommend to others
Stayed 3 nights in May 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Staff was accommodating. Most of the food was average at best.
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place, absolutely loved how wide open everything was and how clean everything was as well! This place definitely felt like I was in a some kind of royal palace! Just a few things to mention that we did not like, check in was supposed to be at 3pm. We were told at reception that the room would be ready at 3:30pm and they activated our bracelets and said we can go right in at 3:30pm. The room was not ready and someone was still cleaning it, he said it would be an additional 20 min…so by the time he got out, we got our room after 4pm. The gentleman cleaning our room had the music loud and he said he didn’t know we had checked in. The 2nd thing we did not like was that in our 2nd night we did not make a reservation at any restaurant and we thought we would go to the buffet. Our primary buffet was only open for breakfast and lunch, I’m not sure why there was no dinner offered? When we asked at reception, she said we have to walk over to the Barceló hotel beside us (which is not an adults only area)…20 min later as it was not easy to find, specially in the dark, we finally found this place…it had minimal options of food and the cleanliness and atmosphere did not match the expectations we had for our adult only side. We thought this hotel was absolutely beautiful, we hope that these kinds of things can be easily fixed ☺️.
Stayed 2 nights in May 2025

8/10 Good

Thomas J

Stayed 5 nights in Apr 2025

10/10 Excellent

Svetlana M

Stayed 13 nights in Apr 2025

10/10 Excellent

Christi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults Only very nice excellent food!! Fantastic Spa and hydrotherapy. Staff was not as friendly and welcoming as other resorts. You have acess to the entire property via the doubledecker bus so multiple options for activities.
Stayed 5 nights in Apr 2025

8/10 Good

Dawit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynlee

Liked: Cleanliness, staff & service, property conditions & facilities
Have a great vacation here. Would visit again.
Stayed 7 nights in Apr 2025

10/10 Excellent

MARCK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest and modern properties I’ve stayed at in Mexico. Food top notch and the complex consists of 5 other Barcelos. Making it like a little village with all the amenities. 5 star👌
Stayed 7 nights in Feb 2025

10/10 Excellent

MISTY DAWN, MOORE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was gorgeous, property was amazing. Didn't like having to make dinner reservations days in advance but figured out alternatives due to walkablility and use of entire property
Stayed 4 nights in Feb 2025