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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

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February 2025
March 2025

Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Beach/ocean view
View from room
Junior Suite Ocean Front Premium Level | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries
View from room
4 outdoor pools, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO
  • Xpu-ha Beach
    ‪1 min walk‬
  • Oasis Beach
    ‪1 min walk‬
  • Ecopark Kantun Chi
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪261 min drive‬

Room options

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | Free minibar, in-room safe, individually furnished, desk

Junior Suite (Swim Up Premium Level)

  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, individually furnished, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Riviera - Adults Only - All Inclusive

4.5-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2019.

Barceló Maya Riviera - Adults Only - All Inclusive is a smoke-free property.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 950 out of 1286 reviews" "
Rating 8 - Good. 197 out of 1286 reviews" "
Rating 6 - Okay. 83 out of 1286 reviews" "
Rating 4 - Poor. 35 out of 1286 reviews" "
Rating 2 - Terrible. 21 out of 1286 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Marcela

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

8/10 Good

Carlos

Liked: Cleanliness
Disliked: Staff & service
Okay we stayed here 3 times in the last 3 years . They really need a do not disturb sign because housekeeping, kept knocking on our door even after they had cleaned. Some staff were nice while others were not happy or seemed bothered by requests for drinks. Towels were very stiff and felt very hard on our hands and skin. We hope if we return they may do these few things.
Stayed 9 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean the facilities were, ac worked great in all buildings.
Stayed 7 nights in Oct 2024

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Hina

Stayed 3 nights in Oct 2024

10/10 Excellent

Azra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Oct 2024

10/10 Excellent

Hoda B

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean very quit the only thing i didn't like is the buffet close at 6pm so if i didn't have any reservation to any of their restaurants i have to go the palace buffet witch was so bad
Stayed 7 nights in Oct 2024

10/10 Excellent

Michaela Suanes

Stayed 4 nights in Sep 2024

6/10 Okay

Brooke'lynn Louise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The property was beautiful & overall we enjoyed our stay. The beach, pools, & drinks were the best part! The food, not so much. Unfortunately my 1st full day ended with food poisoning, and another person in our party got sick as well - we also met someone in one of the resort stores and he told us both him and his wife got sick.The food looks beautiful, but it sits out for a long time in pans on hot plates and ice plates (at every buffet in the 6 resorts on the property). Found out quickly you don't want that when it comes to seafood...None of the food was hot unless it was the soup or you did the grill section. Maids are great and on top of it, but maintenance was lacking. Our suite door was leaking hydraulic fluid and was hard to open and slammed everytime we went in and out. We told the help desk on our floor and the main floor lobby about it twice - that there was fluid running down the door (had to be careful where you held it or it would get on your hands) and no one showed up to look at it or check in on it. There's lots of shopping and activities to do but it's all pretty expensive! Wasn't a terrible experience during our week stay but I think I will pick a different resort next time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Gina Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Dana

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
It was our second stay at Barcelo Maya Riviera. Although we would definitely stay again, i do believe the quality has gone downhill in the past 2 years. Rooms remained very clean but we did have an issue with a cockroach at our door. Food was subpar and usually lukewarm at buffet. A la carte restsurants were good. Staff.worked very hard and were kind, was wondeeful to get to know them.overall we would definitely return but were bummed to see such changes in a short period of time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Belkis R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars Hotel
Stayed 7 nights in Oct 2024

8/10 Good

Juan C de la

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms pools and beach are excellent. A la carte restaurants were very good, however they could do better with the buffet I stayed at the Barcelo Palace several times and the buffet had better options there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Miruna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort! Beautiful beach and lots to do. Access to all other Barcelo Maya Resorts. Very good dining options, you just have to make a reservation for them once you get there. Lots of excursion opportunities. Hotel was very clean with Jacuzzi on balcony which was very nice to use during rainy days. Pool was very nice.
Stayed 6 nights in Oct 2024

10/10 Excellent

NIKHIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LYUBOV, Gresham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propriety is beautiful, food is good, staff very friendly and nice. Didn’t like when the hotel have the conference meetings, during the night 2,3 am was very loud, The beach was kept very clean. Thank you.
Stayed 13 nights in Oct 2024

10/10 Excellent

Lyudmila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because the property is so starched along the beach there is a lot of opportunity for swimming and snorkeling if you like it
Stayed 10 nights in Oct 2024

10/10 Excellent

Dania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at this hotel. The service was outstanding, especially from the buffet and housekeeping teams. The staff at the buffet were always attentive, friendly, and made sure everything was perfect at every meal. Housekeeping did an excellent job keeping the room spotless and well-stocked, going above and beyond to ensure comfort. I highly recommend this hotel for anyone looking for top-notch service and hospitality.
Stayed 4 nights in Oct 2024

8/10 Good

Ricardo

Stayed 8 nights in Sep 2024

10/10 Excellent

ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 9 nights in Sep 2024

10/10 Excellent

John Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, clean facilities, great staff
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the AO Barcelo Maya Riveria. We didn’t realize in order to get to other areas like the shopping plaza, discoteca, etc you have to take a bus to get there and back. The property is huge and not walkable. That being said there were great dinner options and overall we were happy with our stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dianelkys Carvajal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Delicious food and exquisite drink. The best restaurant I have ever been in a all inclusive resort
Stayed 5 nights in Sep 2024

6/10 Okay

nadia

Liked: Property conditions & facilities
Sea
Stayed 7 nights in Sep 2024