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Barceló Maya Tropical - All Inclusive

4.0 star property

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2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers
1 bedroom, free minibar, in-room safe, desk
Water park
Junior Suite, Oceanfront (Premium Level) | 1 bedroom, free minibar, in-room safe, desk
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
$225
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Puerto Aventuras Golf Club
    ‪3 min drive‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • 570 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(179 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Aerial view
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  • Breakfast included
  • All inclusive
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4.2 out of 5, Very Good, 1,011 reviews
Barceló Maya Colonial - All Inclusive

About this property

Barceló Maya Tropical - All Inclusive

4-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Tropical - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a nightclub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Barceló Maya Tropical - All Inclusive has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1014 reviews
Rating 8 - Good. 243 out of 1014 reviews
Rating 6 - Okay. 104 out of 1014 reviews
Rating 4 - Poor. 69 out of 1014 reviews
Rating 2 - Terrible. 43 out of 1014 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brianna

Traveled with family and small children
Liked: Amenities
I loved the hotel's pool, it's very large with several swimming areas. The buffet food has to improve, it's not very good and they always had the same thing. The hotel staff was not very friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a blast!!
Stayed 6 nights in Jul 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food variety could be better.
Stayed 5 nights in Jul 2025

6/10 Okay

Claudy s Sorto

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
dining options did not make any sense. most restaurants were book for our stay and a couple had late openings like 9pm. I've never been to a resort where you've to book dinner before you get there. front desk staff, extremely rude. even the resort is beautiful and all other staff were very nice, i would not visit again. the front desk made our check in a horrible experience.
Stayed 7 nights in Apr 2025

8/10 Good

Rubilanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money! Had the best most relaxing time. The staff was very impressive, as well as the pool, spa, and beach! Food was ok and room had the best ac ever. We will definitely be coming back again soon :)
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Liked: Amenities
Beautiful property, lovely pools and lots of amenities. Food is OK, nothing spectacular but not terrible. Room was very dated with uncomfortable mattresses. This was by far the biggest draw back. Service was hit and miss, some friendly and helpful staff, but also a lot who seemed indifferent. Worst and longest check in experience I can recall having, which considering there were only 5 people ahead of us. It was just painfully slow.
Stayed 10 nights in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the surroundings of the place The food, I didn’t like much I thought it could have been better!! The service was good with some people and not so good with other.
Stayed 4 nights in Jun 2025

6/10 Okay

Wilfredo Guzman

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is beautiful and very clean. The buffets were below average and the a la carte restaurants were also below average. Staff was not really friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sara

Stayed 11 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, helped with anything we needed. Good food and clean rooms
Stayed 6 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and beautiful the staff were nice and friendly. Front desk were helpful and most of the staff. Great place to stay! Love that you can visit all the 6 hotels. The all inclusive was only for the four. Which I stayed in Tropical, so it included Colonial, Beach and Caribe. All pools and beaches were nice to visit and restaurants. The Spa/Gym I loved and enjoyed as well and the water amenities. As well as the outdoor water activities. Was a great vacation and enjoyable for families, friends and even solo.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oneyda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Bujar

Stayed 7 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Rocio

Stayed 4 nights in Jul 2025

10/10 Excellent

Danty Khanjaroo

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaches and pools are beautiful. The buffets are good with lots of variety. Will return
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was humid and could have had a little better upkeep. Fan in bathroom didn't work. But overall very good
Stayed 6 nights in Jun 2025

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Jun 2025

10/10 Excellent

Onessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service here. Rooms were clean. Room service daily and the mini fridge in the room was always restocked. Pools were large and clean. Swim up bar was nice. Staff were friendly even when treated poorly by other guests. Fun activities. Javi at the breakfast buffet was the highlight of our trip. Beach was not too amazing as we came during the peak of seaweed season. So I don’t blame them. Not sure much effort was being taken the remove any of it though.
Breakfast buffet view
Walkway to pool
Stayed 3 nights in Jun 2025

8/10 Good

Marcy L

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay although Expedia was the one who dropped the ball both on our transportation times for the shuttle and not having a representative on sight ALL week. We had not contact person to assist us.
Stayed 9 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
You can snorkel right off the beach and see many fish on the reefs. You can swim here with turtles. Beautiful beach. Beautiful giant pools. Many options for dining.
Stayed 7 nights in Jun 2025

10/10 Excellent

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
despite the fact that the hotel is not new, it has a very beautiful area, a fantastic beach. Everything is well-groomed. The staff takes care of the guests, even if you come to the buffet, the service will be the best.
Stayed 7 nights in Jun 2025

10/10 Excellent

Lucas James, waller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been coming here for a decade. Always great to stay here.
Stayed 5 nights in Jun 2025