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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Property class: 5 and above

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Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

A swimming pool with lounge chairs and a stone bridge.
A tropical garden with a clear pond, surrounded by lush greenery and palm trees.
A beach setting with circular seating areas and a clear view of the ocean.
A gym with a thatched roof and ceiling fans.
A beachside setting with a thatched-roof structure, a red umbrella, and white canopied beds with red cushions.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710
  • Place, Xpu-ha Beach
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Place, Ecopark Kantun Chi
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

A hotel room with a bed, a bathroom with a large mirror, a sink, and a ceiling fan.

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow Balcony

A bedroom with a bed, a ceiling fan, a TV, and a view of the outdoors.

Bungalow Balcony

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Spend the day playing on the beach then return to dine at one of Bel Air Collection Resort & Spa Riviera Maya - All Inclusive's 3 restaurants.
Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offers 144 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a ride on the property's beach shuttle (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive like a complimentary children's club and an outdoor pool.

A complimentary breakfast is offered. Dining is available at one of the property's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Complimentary self parking is available on site.

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive has designated areas for smoking.

A complimentary breakfast is offered.
Onsite venue - This fine-dining restaurant overlooks the garden. Open daily.
Dolce! México - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Palm Terrace - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Shipwreck Island - Onsite restaurant. Open daily.
Sushi Martini - This sushi bar specializes in Japanese cuisine. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Dolce! México
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018