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Suite (Jungle)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$1,871* Per night/room Apr 6 - Apr 7

Villa (Yum-Ha Private Villa)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room (The Esencia Mansion)

Bed Count 4 King Beds Maximum Occupancy 10 Max

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (The Esencia)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Presidential Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At Hotel Esencia you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This Art Deco resort also offers a children's pool, a 24-hour fitness center, and a spa tub. Complimentary uncovered self parking and uncovered valet parking are available on site. A total renovation of this property was completed in February 2021.

Hotel Esencia is a smoke-free property.

  • Free use of nearby fitness center
  • Walkway to water
  • Library
  • Picnic area
  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Theme park shuttle (surcharge)
  • Free beach club on site
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Express check-out
  • Uncovered parking
  • Free self parking
  • Dry cleaning/laundry service
  • Books
  • Free valet parking
  • Games
  • Limo or town car service available
  • Swimming pool
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Total number of rooms - 48
  • Number of floors - 2
  • Number of buildings/towers - 16
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Private picnics
  • Coffee/tea in common areas
  • Designer stores on site
  • Art gallery on site
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Beach umbrellas
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Hotel Esencia offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • TV size: 32
  • TV size measurement: inch
  • MP3 docking station
  • iPod docking station
  • Furnished patio
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Netflix
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Closed captioned TV
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room Service - Onsite restaurant. Open 24 hours. Open daily.

TAIYO - Onsite sushi bar. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat on site
  • Snorkeling nearby
  • Beach volleyball on site
  • Kayaking on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Sailboat on site
  • Swimming nearby
  • Water sports equipment
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 78–120 for adults, and USD 39–60 for children
  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 250 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 12:30 AM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Grey water recycling system

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Car not required

Staffed front desk

Guest will receive an email before arrival 72 hours

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Smoke detector

Reservations are required for onsite COVID-19 testing

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not require health documentation at check-in

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cribs (infant beds) are available for USD 150.0 per night.

Pet Policy

  • Pets allowed for an extra charge of USD 200 per pet, per day
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Esencia Hotel Xpu-Ha
  • Esencia Xpu-Ha
  • Esencia Hotel Playa Del Carmen
  • Esencia Hotel Playa Del Carmen
  • Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
  • Esencia Hotel
  • Hotel Esencia Xpu-Ha
  • Esencia Hotel Solidaridad
  • Esencia Solidaridad
  • Hotel Esencia Riviera Maya
  • Hotel Esencia Resort
  • Hotel Esencia Xpu-Ha
  • Hotel Esencia Resort Xpu-Ha

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