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1 King Bed, Garden View (Harmony Tent)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$107* Per night/room Apr 17 - Apr 18

Two Double Beds, Garden View (Harmony Tent)

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 King Bed, Garden View (Harmony Tent)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Cabin

Bed Count 3 King Beds Maximum Occupancy 6 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Serenity Authentic Glamping Tulum has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Number of bars/lounges - 2
  • Front desk (limited hours)
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 2016
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Airport transportation - drop-off (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 30
  • Number of floors - 1
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Room Amenities

Serenity Authentic Glamping Tulum offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Beds feature premium bedding. This Xpu-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Griddle
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Deck or patio
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Mystic - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Serenity Beach Club - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 2 years old and younger are not permitted at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Hotel Names

  • Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
  • Serenity Luxury Tented Camp Xperience Hotels Hotel
  • Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
  • Serenity Luxury Tented Camp Xperience Hotels
  • Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
  • Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
  • Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
  • Serenity Eco Luxury Tented Camp Xperience Hotels
  • Serenity Luxury Tented Camp by Xperience Hotels
  • Serenity Tented Camp by Xperi

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