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Big fan of the staff. Room was great. Couldn’t say enough nice things about this place.

We had a wonderful stay at Delek Holbox. The staff was very friendly, helpful, and welcoming throughout our visit. The beach and beach bar were beautiful and perfect for relaxing, and the rooms were clean, comfortable, and very nice. We would happily stay here again

This was by far the worst hotel I’ve ever stayed at in Cancun. The rooms were dirty, the furniture was old, worn out, and broken, and we found roaches in both the bedroom and the bathroom. The overall condition of the hotel was unacceptable, and it did not match the standards that were advertised. I would not recommend staying here and definitely would not return.

My fiancé and I really enjoyed our stay at Casa Gitano!! Upon our arrival, we had an extra charge on our card that was reversed immediately by the concierge staff. She was very sweet and apologized for the accidental charge. We upgraded our room before we arrived and it was so worth it! We stayed in the oceanfront suite with private pool and the room was gorgeous! We did have to ask for our pool to be cleaned once since some of the leaves and little buds from trees kept falling in and there was no net for us to clean it ourselves, but the staff was incredible with immediately getting on this and coming to clean it! All of the staff here were so great and so helpful with everything we needed. They were all so attentive and friendly during our stay. They all celebrated our recent engagement and my birthday during our stay here. They offered us drinks and a celebratory dessert! I would absolutely stay here again and recommend this resort to others!! The pool is beautiful and the beach is stunning even with some seaweed we had in June. 100% will be coming back!!!

My wife and I stayed at the Milam for our honeymoon. The resort is a sight to see, upon arrival we checked in and was greeted by the hostess. The hostess escorted us to our villa in which we were greeted by a gentleman with drinks. Once inside the villa there were rose petals and candles lit per our request and a bucket of ice and champagne. There is an indoor pool, and a king size bed. There is a beautiful outdoor shower and an area for luggage and shoes. This area also includes a safe. The pool was a nice size and was very clean, over time of using it, there was a fine skim over the top, this was after day five however, which I assume was from our body oils, lotions. The main pool area was always clean and had clean pool towels, the pool itself had a self cleaner that did not seem to be doing much by itself. I would recommend having an actual pool person assist with the things the self cleaner misses. The staff was nice and friendly, the resort is pretty quiet and peaceful, there is a bar by the outdoor pool that has an option for swimming or walking to access it. The bar area was the only area on the resort with a tv.

excellent staff, always ready to help you, delicious food and beautiful lagoon view.