All-inclusive room rates at El Secreto Hotel Bacalar - Todo Incluido are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Some rates at El Secreto Hotel Bacalar - Todo Incluido are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Xul-Ha hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.
El Secreto Hotel Bacalar - Todo Incluido has designated areas for smoking.
El Secreto Hotel Bacalar - Todo Incluido offers 14 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries. This Xul-Ha hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
El Secreto Hotel Bacalar - Todo Incluido has a restaurant on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not offer onsite COVID-19 testing
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staffed front desk
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Debit cards