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Hyatt Regency Xuzhou

4.5 star property

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Daily buffet breakfast (CNY 138 per person)
Lobby
REGENCY SUITE | Minibar, in-room safe, desk, blackout drapes
Separate tub and shower, rainfall showerhead, free toiletries
Indoor pool, outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
29 Huaihai E Road, Gulou District, Xuzhou, Jiangsu, 221005
  • Place, Xuzhou Museum
    ‪2 min drive‬
  • Place, Western Han Dynasty Terracotta Warriors
    ‪5 min drive‬
  • Place, China University of Mining and Technology
    ‪7 min drive‬
  • Airport, Xuzhou (XUZ-Guanyin)
    ‪13 min drive‬

Room options

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4.2 out of 5, Very Good, 20 reviews
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About this property

Hyatt Regency Xuzhou

4.5-star Xuzhou hotel, connected to a shopping center in Yunlong District
This hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Hyatt Regency Xuzhou offers 345 air-conditioned accommodations with MP3 docking stations and minibars. 65-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Hyatt Regency Xuzhou provides an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and 10 meeting rooms. This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hyatt Regency Xuzhou has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Regency Xuzhou has 3 restaurants serving breakfast, lunch, and dinner.
Market Cafe - This restaurant specializes in international cuisine. Open daily.
Xiang Yue - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 138 for adults and CNY 138 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Market Cafe
  • The Lounge
  • Xiang Yue

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 138 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Hyatt Regency Xuzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaoming

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property located in a central and convenient location. Lots of shopping and dining options around the area. Easy access to subway station and walkable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spectacular location. Friendly staff. So nice to have a drink on Level 60 after a long day at work.
Stayed 2 nights in May 2025

10/10 Excellent

Qi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel were super friendly. We were traveling with 2 young children. Upon our arrival, they gave us a free upgrade to a larger room to make the stay more pleasant. Hotel is located in the city centre, which makes traveling super convenient. The staff at the concierge even gave us a cute handdrawn map for tourist attractions and local food. Absolutely loved it!
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

The lobby being on the 42nd floor was a bit strange and confusing, but otherwise not a problem. I was too busy to really use any of the amenities offered.
Stayed 10 nights in Jul 2020

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Great stay at amazingly good value for money, especially as Metro Line 1 has just opened, making the hotel easily reached from either of the two railway stations. The swimming pool is to die for. My only caveat on the hotel was the bed was too short for me. My wife slept like a baby.Why in Xuzhou? For the terracotta warriors. Forget crowded X'ian, we had 4 pits of locally dug warriors to ourselves.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent~
Stayed 3 nights in Mar 2019

10/10 Excellent

Ryuichi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
徐州の中心部で立地はとてもよくて、ホテルからの景色がよいです。サービスも最高レベルとまでは言いませんが、問題ありませんでした。あと、プールが快適でした。また利用したいホテルです。
Stayed 1 night in Sep 2024

8/10 Good

Chen

Stayed 2 nights in May 2024

8/10 Good

Shitong

Stayed 2 nights in Feb 2024

10/10 Excellent

XIAOKANG

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig hotel, ontbijt was wat minder. Hoewel de keuze ruim was, qua versheid en aanvullingen had eea beter gekund
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Yuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

場所は最高、鹿足部屋の収納スペースがほぼない。

雨に濡れることなく大きな商業施設に行くことができ（つながっている）ロケーションは最高である。どこのHyattにも共通して言えることであるが部屋の収納スペースが非常に少なく非常に不便である。WiFiが非常に遅くて使えない。
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service

너무하네.

3일 동안 숙박을 하고, 방이 좋다고 한국에 있는 친구 까지 불러서1박(총 4박)을 하고 모든 것을 만족하게 지냈는데. 다음 여행을 위해 티켓을 두장 프린트를 부탁했는데(비즈니스 센타가 없으니) A4용지 두 장 복사를 해 주는데 5위엔 씩 10위엔을 내야 한다네. 중국을 한달 정도 여행중인데 이런 경우는 처음. 방값이 15만원 가까이 하고 저녁 뷔페가 238위엔 하는 5성 호텔의 서비스가 이런가 의문이 드네요. 비즈니스 센터가 없어서 E-메일을 보내서(대문자, 소문자 구분하지 않아서 3번을 보냄) 비행기 티켓과 숙소를 카피 했는데 중국 호텔이 다 이런가 궁금하네. 돈을 떠나서 서비스 문제 아닌가 좋았던 기분이 몽땅 날아가네. 아오.
Stayed 3 nights in Jul 2019

10/10 Excellent

Nien Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

徐州地標酒店 樓下有百貨商場

徐州最高飯店，是地標了！入住55樓，視野極佳，我們加了一床，空間仍大，服務態度佳，大廳的菊花茶讓人能放鬆看著落地玻璃窗外的徐州城景。比較可惜是洗手盆的排水不佳，有阻塞的狀況，為起居帶來不便。 到雲龍山或雲龍湖可搭公交車，服務人員也能提供訊息。搭出租車也不貴，玩累了，是休息逛百貨公司和覓食的好地方。
Stayed 1 night in Jul 2019

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel neuve. Une decouverte pour cette ville Chinoise. Restaurant a l’hotel de bonne qualité.
Stayed 1 night in Dec 2018

10/10 Excellent

Li Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

徐州最有设计感的，最棒的酒店！

新建酒店，设计及体验很好！服务人员也很专业，很友好！ 有2点情况反应，我们入住时找不到我们的订单，耽误了一些入住时间（可能新开业酒店，系统还有些问题），另外是房间的灯具安装过低，磕碰了几次，也已经跟酒店反应。
Stayed 1 night in Nov 2018